We had an extremely disappointing experience with Slumber Cloud. First, they made false claims about the quality of their products - they don't worth the price. Second, and that's the main point - the... See more
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There's a lot of competition out there for cooling blankets. Slumber Cloud was our first foray, but we actually bought a few competitors products (all in the same $200 price range) to do side-by-... See more
i received the slumber cloud on saturday and washed and dried it right away. washes and dries great.with just 5 days of use i can say that my old fashion all cotton mattress cover is hands down 1oo% b... See more
Company replied
I am so disappointed at the product and the customer service.. I purchased the comforter in November of last year and washed it for the first time last week. It shrunk y at least eight inches..it was... See more
Company details
Information provided by various external sources
Slumber Cloud was founded to help more people on the planet enjoy a better night’s sleep. Since humans spend 1/3 of their lives in bed, Slumber Cloud provides solutions to the most aggravating sleep disturbances: overheating, being too cold or being uncomfortable. To help people feel more rested each and every morning, Slumber Cloud teamed up with innovators in the sleep industry, such as Outlast Technology, to create a line of products that help consumers fall asleep faster, have less sleep disturbances and get the best night of sleep possible.
Contact info
93 S Jackson St #72994, 98104-2818 , Seattle, WA
- (855) 482-8802
- customerservice@slumbercloud.com
- slumbercloud.com
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Postage due
the product seems ok, but it was delayed in arrival, and I had to pick it up at the PO because it arrived with about $6 postage due. Not what I expect from an Amazon company.

Reply from Slumber Cloud
dose not provide sleeping confort.
i received the slumber cloud on saturday and washed and dried it right away. washes and dries great.with just 5 days of use i can say that my old fashion all cotton mattress cover is hands down 1oo% better than the high tech nasa technology. last sunday and monday the temperature in notheastern ohio was in the high 70s and there was no significant difference in my old cotton mattress pad and the slumber cloud. in the summer in notheastern ohio the temperature and humidity will cause plenty of discomfort and that is why i thought this slumber cloud would provide some reasonable sleeping comfort. i would advise that is product not be purchased. save your money.....

Reply from Slumber Cloud
Finally A good nights sleep
We're thrilled with our Gold + Slumber Cloud mattress Pad, With OUTLAST Technology.
Here's the deal, We have a Temper Pedic mattress with a moderately firm feel but after a short time your body heat softens the mattress and conforms to one's body curves to provide support. Great idea but it gets really warm and we find ourselves tossing and turning to find a cool, comfortable spot. And simply rolling over on a foam mattress that has an indentation from one's body isn't easy.
Than we decided to try the Slumber Cloud mattress pad that touts their technology,that's designed to help regulate the surface temperature by absorbing and storing our body heat while keeping the surface temperature cool and comfortable. In the early morning when the body naturally reaches it's lowest temperature the Slumber Cloud gradually gives up the absorbed body heat to keep us really comfortable.
OK so here's the bottom line, IT REALLY DOES WORK. Our Temper-Pedic still does it's job but now we're not working up a sweat and sleeping better that we have in quite some time.
I love it when things work as advertised, don't you?
Give it a try, you won't be disappointed.

Reply from Slumber Cloud
Sleeping Through the Night
I can't believe just putting on the Outlast Comfort Gold bed covering would make such a difference!. It has been over 20 years since I've slept through the night. Now, I no longer get extremely overheated. Before the covering, I would wake up trying to fine a cool spot during the night. Now I sleep during the night and wake up well rested. Thank you so much for creating such an awesome product.

Reply from Slumber Cloud
Sounded Too Good To Be True!
The topper made a tremendous difference. I was skeptical, but the money back guarantee was the reason I ordered it. I'm glad I did. The technology is providing a cool and comfortable night. I highly recommend this product!

Reply from Slumber Cloud
Cooling bed pad.
Purchased based on provided infoation.
Very good prodict so far.

Reply from Slumber Cloud
We like it
My husband sleeps very hot and I sleep very cold. Nevertheless, we both love the cooling mattress pad. My husband is no longer sweating due to our tempurpedic bed and I am warm while wearing fewer layers!

Reply from Slumber Cloud
almost there
I recently purchased slumber cloud mattress pad and pillow covers. I had extremely high hopes that it would keep me cool all night. When I first get into bed it is chilly but at some point in the night I have to shift positions to find another cool spot, much like my old mattress pad. Same with the pillow covers, I have to flip my pillow in the night to find a cool spot. I will probably keep it because it is well constructed and the cost of a new mattress pad is about the same. Customer service was great and they gave me a 15% discount.

Reply from Slumber Cloud
Outlast mattress pad
This is the best product for a bed that I have EVER used! I have suffered with being way too warm ever since I started menopause! First was the night sweats now the almost always cold person I used to be, I am now mostly warm. My ceiling fan runs 24/7/365 because of this! Sleeping a full night without waking up hot, throwing the covers off only to be chilled a few minutes later. This went on for over 5 years. Now with my new outlast mattress pad I am sleeping so much better! I recommend this for anyone experiencing this. My husband isn't as cold as he used to get when I had to turn the ceiling fan on medium or even high! Thank you for making this fabulous bedding product! I also purchase the pillow covers and my pillow isn't mak me hot any longer. I used to turn it over several times a night, I no longer have to do that!

Reply from Slumber Cloud
Great product, wonderful experience
The reason I made my purchase is because I was looking for something that would help me sleep better. I suffer with hot flashes and night sweats. I researched all the bedding possibilities and determined that something using the Outlast technology would be my best option. The next step was to find a place to purchase the bedding from and that is how I came across Slumber Cloud.
After more research it was apparent that the Slumbet Cloud had the best prices and offered a package that had everything I was looking for. I decided to take the chance and placed my order for the all inclusive king size set based on the fact that there is a money back guarantee and I liked the fact that I saw responses to comments left by previous customers.
I received my order very quickly, I had everything within a week. It was exactly what I had ordered. I washed everything according to the directions, it all came out very well. I am very impressed with the quality. The materials are soft, have a luxurious feel and all the seams are finished off in a very professional manner (no snags or loose threads).
I was very excited to try my new bedding, and I was not disappointed. Starting the first night I found that I slept longer and much more comfortably than I have in a very long time. I have not been too hot or too cold. I still experience the hot flashes, but the bedding has helped tremendously in reducing the effect they have on me while I sleep.
I did have one minor problem with my order. I ordered the medium density pillow with my set. I found that it was just too hard for me so I called customer service in the hopes of exchanging it for the soft density pillow. I had the pleasure of speaking with Heather. I explained my problem and without hesitation she placed the order for a new soft pillow (without any cost to me) and told me to keep the medium pillow as well. I never expected such an easy, accommodating customer service experience and was overjoyed that I did.
Bottom line: customer service is fantastic, product quality is fantastic, product works as claimed, the price is great (you can even get a 10% off coupon for your first order), guarantee is fantastic! I would highly recommend Slumbet Cloud to friends, family and anyone looking to have a more comfortable night's sleep.

Reply from Slumber Cloud
Just in time for summer
I have a temperpedic bed and since we put this mattress cover on, we've slept better and we're not waking up in a sweat. Totally worth every penny in just the first week.

Reply from Slumber Cloud
Great
The website was easy to navigate and compare products. The customer service was very helpful as well. We are very much enjoying our new mattress pad and plan to purchase pillows in the future.

Reply from Slumber Cloud
So far, so good
We have a tempurpedic bed, which tends to run warm, not to mention my honey is always warm; so we were looking for some relief. We have had our mattress pad for about a week now, and he loves it so far. I'm dealing with some hormonal changes, and I don't see much change with the pad helping that. I will give it more time to see if I get any relief, that is my only reason for the 4 stars. If my honey rated it, it would be 5.
When I called customer service to ask if the 30-day money back guarantee was still effective, even if we had washed the pad before using; and I was told, absolutely. Very friendly service, quick delivery. No complaints there. Oh, and they actually answer the phone when you call, which is almost unheard of, in businesses these days. That was a huge plus.

Reply from Slumber Cloud
Nacreous Pillowcases are amazing.
i have suffered with hot flashes and night sweats for over a year. i was looking for anything that would help me sleep better. i was waking up several times per night and regular cotton pillowcase was just sopping wet with sweat. i found your outlast technology bedding and i admit i was skeptical, but i was so very miserable, i decided to give these pillowcases a try. what an amazing difference. on waking now, my outlast pillow case is cool and dry and so am i. the outlast technology really does sense when the night sweating starts and apparently grabs and holds onto the extreme body heat and then slowly releases the body warmth as you cool back down. i never would have believed it but that really is the way it works, every night sweat, every night. i am so very grateful to have something that really truly helps with the change of life misery. thanks so much slumber cloud.

Reply from Slumber Cloud
my first impression
I purchased a Slumbercloud mattress pad because my new Beautyrest mattress was hot to sleep on. The first night I had too many covers on the bed and I still was hot; never experienced any cooling. The second night, with only one blanket, was much better. However, the pillow covers I bought at the same time were awful (too stiff and too warm).

Reply from Slumber Cloud
excellent customer service
It was nice to deal with these people. Answered all of my questions with knowledge not just a script. When the system screwed up they have me an additional discount for my patience. I wish all companies brought this customer service back. Maybe we wouldn't be so stressed out.

Reply from Slumber Cloud
It really works! (Almost)
I was happy to find that this really does make the bed feel cooler. But, unfortunately it didn't solve the problem of my husband and I being able to sleep together peacefully. I still feel hot and fidgety in the morning hours, and this product didn't change that.

Reply from Slumber Cloud
Just what I needed
The pillow has worked well for me. I would wake up a hot mess, now the pillow just soaks it up and keeps me dry at night, therefore this pillow has helped in more ways than none

Reply from Slumber Cloud
TOOOO cold in the winter!!
Since I live in Texas, I am looking forward to using this pad during the hot summer months. However, it is winter now and I find that it is too cool for my arthritis.

Reply from Slumber Cloud
Why did I wait so long?
Very happy with the bed pad, easy to order, arrived within days!

Reply from Slumber Cloud
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