SLOUCH. Reviews 1,194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often highlighting its adjustability and ergonomic design as key benefits, especially for those with back issues. The ordering process is frequently described as easy, and many appreciate the fast and efficient delivery service. People are delighted with the overall user experience, finding the chairs easy to assemble and a significant improvement over previous seating. However, some customers also noted issues with delivery, specifically mentioning difficulties with FedEx regarding missed delivery times and a lack of communication. A few reviewers found the seat too hard or the chair too small, particularly for taller individuals, and some experienced discomfort with the headrest or felt the build quality was not as robust as expected.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the chairs for being very... See more

Quality

Customers generally report positive experiences with product quality, highlighting that many chairs are... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

User experience

Reviewers highlight positive aspects of user experience, praising the ease of ordering and the clear,... See more

Order

Clients share positive opinions on the ordering process, highlighting its ease and efficiency. Many found it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to research and order, swatches sent to select the colour. Easy to construct. Chair is comfortable, I need lumbar support as have a prolapsed L5 S1 and this is sufficient. I nearly selected the... See more

Company replied

Rated 5 out of 5 stars

Was slightly dubious about ordering a chair online as I suffer from scoliosis so have a 'wonky' spine. Took the plunge as seemed to be fully adjustable.I have used for a few days now and although stil... See more

Company replied

Rated 5 out of 5 stars

I bought the office chair after doing research on the best office chair to buy. I don’t understand the negative reviews I have read online. This is by far the best office chair I have ever had. Not on... See more

Company replied

Rated 5 out of 5 stars

Great chair for my new office and looks like it'll last a long time. Not sure what people are saying about the padded seat being 'too hard' - anything softer and it wouldn't hold the shape in the... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Manufacturer
  3. Furniture Store

About SLOUCH.

Written by the company

Challenging the conventions of traditional home office furniture with quality design and high-performance technology.

We are part of the UK’s largest office furniture manufacturer. For over 45 years we have provided office products to big brands names, supporting their strategies to create some of the most desirable and comfortable workplace settings in the world.

We are experienced designers, engineers, manufacturers, stylists, artists and photographers. Combining our creative skills, expertise and passions to present a new era of work-life, where every day works for you.



Why SLOUCH?

Combining our creative skills, expertise and passions to present a new era of work-life. Constantly striving to push boundaries and design products with conscious intent.

Design—

We understand great design, we constantly seek new inspiration to develop products that not only look great but feel great too. While we have our own talented and driven design team in-house, we also firmly believe in forging ambitious partnerships with some of the world’s leading designers to deliver innovative, inspiring and effortlessly intelligent furniture every time.

Made for you—

The TASKONE chair is fully-customisable, boasting features such as back lumber adjustment, soft-touch multi-movement arms, seat height and depth adjustment. One of the most notable features is the auto-adjusting recline with synchronised tilt tension, perfectly balancing each users weight and movements.



Built to last—

We test, then test, then we test again. The details that comprise our products are the subject of obsessive, lengthy attention. We consider every conceivable stress and strain they may encounter through a long working life, and subject them to rather more pressure than they’re ever likely to suffer, just to be on the thoroughly safe side.

It's a wonderful world, let's keep it that way—

Sustainability is written in to everything we do. From the materials we source, to the way we design and craft our products, right through to delivery. Our commitment to sustainability is embedded in every aspect of our business. In 2009 we developed a £1.5million facility called ‘Sustain’ to support our sustainability efforts. Sustain’s headquarters is a 15,000ft2 purpose built recycling centre in Lancashire, UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Fast delivery and really well packaged

Fast delivery and really well packaged. Communication could have been a little better as I had to rely on courier tracking to even know it was on the way

24 November 2025
SLOUCH. logo

Reply from SLOUCH.

Hi Neil,

Thanks for taking the time to leave a review. We’re really pleased to hear the delivery was quick and that everything arrived well packaged.

Sorry that the communication wasn’t as clear as it should have been and that you had to rely on courier tracking. We appreciate you flagging this and will pass it on to the team, as feedback like this helps us improve.

Thank-you again for choosing Slouch!

Slouch Team x

Rated 5 out of 5 stars

Very happy

Very happy, great design

20 November 2025
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Reply from SLOUCH.

Hi John,

We're so glad to hear you're loving Slouch! Thank-you for taking the time to leave us a great review.

Slouch Team x

Rated 5 out of 5 stars

Mary Poppins Chair

Mary Poppins - practically perfect in every way
Easy to assemble plenty of adjustments, good value for money

5 December 2025
Unprompted review
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Reply from SLOUCH.

Hi Bryn,

Wow – Mary Poppins levels of praise, we’ll take that! “Practically perfect” is about as high as it gets. So glad to hear the setup, adjustability and value all hit the mark. Thanks so much for your review!

Slouch Team x

Rated 5 out of 5 stars

Great service

Great service. Kept informed at all stages. Chair arrived well packaged and within timeframe originally advised. Chair was very easy to assemble and came with clear instructions. It’s made from high quality materials and is very comfortable. It looks brilliant in my home office. Would highly recommend Slouch and would not hesitate to use again.

19 November 2025
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Reply from SLOUCH.

Hi Sharon,

Thanks so much for taking the time to leave such a thoughtful review. We’re really pleased to hear you had a great experience from start to finish and that the chair feels comfortable and looks great in your home office.

Thanks for the recommendation – we’d love to welcome you back again in the future.

Slouch Team x

Rated 5 out of 5 stars

Old fashoined service

The personal touch with Mark whose input convinced me to purchase the Slouch chair against other contenders

20 November 2025
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Reply from SLOUCH.

Hi Andy,

Thanks so much for your review – we’re really pleased to hear the personal service made a difference. We’ll be sure to pass your kind words on; feedback like this means a lot to us as a team!

Thanks again for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

Great desk! (I got the black fixed 1200mm x 750mm version)

Great looking desk! It has a lot of depth! Very hard to find desks with that much depth with a width of 1200mm.

Very easy to put together, I'm not a very smart person and even I managed to put it together! Lol but I cheated and watched the video that shows you how to assemble it on their website, very easy to follow!

Thanks Slouch! I might buy one of your chairs next.

3 December 2025
Unprompted review
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Reply from SLOUCH.

Hi Jason,

Thanks so much for such a great review – we’re really glad you’re loving the desk and that the depth works so well for your setup. Always happy to hear the assembly videos came in handy too!

And if you do decide to try one of our chairs next… we might be a little biased, but we think they’re just as good 😉

Thanks again for choosing Slouch!

Slouch Team x

Rated 5 out of 5 stars

Just the job with all the controls I…

Just the job with all the controls I need and none I don’t

19 November 2025
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Reply from SLOUCH.

Hi Peter,

Thanks so much for your review – that’s exactly our thinking! We don’t believe in overcomplicating things. Our chairs are designed to give you the adjustments that genuinely make a difference to comfort and support, without loading them up with features you’ll never use.

If it feels like it’s doing its job without you having to think about it, then it’s doing exactly what it should.

Thanks again for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

Super Service! Great Chair

Rapid delivery and very friendly customer service. Chair's not bad either! Thanks!

18 November 2025
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Reply from SLOUCH.

Hi Mark,

Thank-you for leaving such a positive review! We pride ourselves on great customer service, so it’s lovely to hear that. Glad the delivery went smoothly and you’re enjoying the chair!

Slouch Team x

Rated 5 out of 5 stars

Did a great job

Very understanding

17 November 2025
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Reply from SLOUCH.

Hi Zafir,

Thanks for your kind words – we’re really pleased we could help and be understanding throughout.

Slouch Team x

Rated 5 out of 5 stars

Perfect all round

The service and delivery was perfect, the chair is one of the best home chairs for working at a computer all day, its comfy but keeps your posture perfectly, would highly recommend getting one.

31 March 2025
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Reply from SLOUCH.

Hi Stewart,

Thanks so much for such a great review! We’re really pleased to hear you had a perfect experience and that the chair’s supporting you comfortably through long days.

Thanks for the recommendation, and for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate the site. Prompt response.

13 November 2025
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Reply from SLOUCH.

Hi Carol,

Thank-you for leaving a 5* review, we really appreciate it! We're great to hear you found everything easy to navigate and that we could help quickly where needed.

Slouch Team x

Rated 5 out of 5 stars

Love this desk

Love this desk. Arrived well packaged, with good instructions and was easy to assemble. It’s very good quality, sturdy and with an authentic wooden grain feel. Highly recommended

13 November 2025
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Reply from SLOUCH.

Hi Mr Mignogna,

Thanks so much for your review and we’re really pleased to hear you’re loving the desk. Great to know it was easy to assemble and that the quality and finish hit the mark.

Thanks for the recommendation and for choosing Slouch, it really means a lot to us.

Slouch Team x

Rated 5 out of 5 stars

Straightforward and as advertised

A very straightforward experience. Delivery was prompt, I was contacted throughout the process.

12 November 2025
SLOUCH. logo

Reply from SLOUCH.

Hi,

Thanks-you for taking the time to leave us a review. We're really glad to hear the process was clear and that communication was good throughout.

Thanks for choosing Slouch!

Slouch Team x

Rated 5 out of 5 stars

Super comfortable chair

Super comfortable chair, excellent value for money, extremely easy to build and delivered fairly quickly. Excellent configuration options (lumbar, tilt, arm height), very impressed.

25 November 2025
Unprompted review
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Reply from SLOUCH.

Hi Domino,

Thanks so much for your review!

It’s great to hear your chair is super comfortable and that the configuration options are working perfectly for you.

We’re glad the build was easy and delivery quick – and that you feel it’s excellent value for money! Stuff we love to hear!

Slouch Team x

Rated 5 out of 5 stars

Great product

Great product, packaging, instructions and easy to put together

4 November 2025
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Reply from SLOUCH.

Hi Charlie,

Thanks so much for your review!

We’re pleased everything arrived well packaged, the instructions were clear, and assembly was straightforward. We hope you’re enjoying your new chair! 💛

Slouch Team x

Rated 5 out of 5 stars

Great chair for home office

Great chair for home office. It's well made, robust and has a nice finish. Comfortable to sit on. Delivery was also good.

7 November 2025
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Reply from SLOUCH.

Hi Mr H,

Thanks so much for your review!

We’re really pleased to hear your chair fits perfectly into your home office and that the quality of its build stands out. Thanks again for choosing Slouch!

Slouch Team x

Rated 5 out of 5 stars

These chairs are a different level to…

These chairs are a different level to anything else. Not your average Chinese knock off, these are top quality, very well designed and crafted ergonomic chairs. Loads of adjustments, smooth lift and drop, great lumbar support and just a great experience to sit in. If you have back problems then these will be an absolute delight for you as they get you into a proper posture. Also the adjustable pressure tilt is fantastic as you can adjust it to your body weight so it balances you when you lean back. Just a fantastic chair and well worth the money

11 November 2025
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Reply from SLOUCH.

Hi Daniel,

Wow, thank you so much for such a positive review – this has made our day!

It’s fantastic to hear you can see the top-notch quality and the thought that goes into designing and delivering our chairs. They’re definitely built to be fully supportive, helping with posture and providing extra support where it’s needed, especially for anyone with back problems.

We really appreciate your kind words, and we’re so pleased it feels worth the investment for everything you’re getting!

Slouch Team x

Rated 5 out of 5 stars

Very well designed and comfortable…

Very well designed and comfortable product, delivered with care and easily put together.

3 November 2025
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Reply from SLOUCH.

Hi Wajid,

Thank-you very much for your great review!

We’re glad you can see the thought and care that goes into the design of our chairs. Our in-house team works hard to create products that not only look great but feel great too!

It's great to hear everything arrived safely and that assembly was straightforward.

Slouch Team x

Rated 5 out of 5 stars

Luxury chair

Luxury chair. Comfortable for enduring, long use, for home and office work.

7 November 2025
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Reply from SLOUCH.

Hi Billy,

Thanks so much for your review! We’re glad to hear you’re enjoying your chair. It definitely was designed for both home and office use in mind, offering that luxury feel while staying comfortable for long hours.

Slouch Team x

Rated 5 out of 5 stars

We even got a second one!

Absolutely loved our Slouch chair so much we bought a second one! Stylish looking and really comfortable. The order process was easy and quick. Very impressed all round.

31 October 2025
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Reply from SLOUCH.

Hi Nicole,

Thanks so much for your review! We’re thrilled to hear you loved your first chair so much that you went for a second one😆

It’s great to know they’re both stylish and comfortable, and that the ordering process was easy and quick.

We really appreciate your kind words! 💛

Slouch Team x

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