Slotmonster Reviews 

356
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Played slot monster got some wins How ever won 1900 euro which is about 1500 withdrew the money haven't played for over a month and recieved email my account has been closed as requested Never... See more

Rated 1 out of 5 stars

This used to be my favourite site but now,my god its terrible.It must be under new owners or something because now it just takes your money and you dont even get a win.I had some great wins on here an... See more

Rated 5 out of 5 stars

I have had many big wins from this site. My first big win was 8k on a hold and win. Never waited more than 48 hours for a withdrawal even over the weekends and bank holidays. Decent selection of gam... See more

Rated 5 out of 5 stars

I have been playing at Slotmonster since the end of last year. I can say everything encountered has been positive so far. Deposits via bankcard and withdrawals via SEPA to my bank account have been fi... See more

Company details

  1. Casino

Written by the company

At SlotMonster, we're not just a casino platform; we're a vibrant community driven by a love for thrilling gaming experiences. With a blend of cutting-edge technology, a rich selection of games, and a commitment to responsible fun, we've established ourselves as a go-to destination for casino enthusiasts who seek more than just a game – they seek an adventure.


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You should know

2.3

Poor

TrustScore 2.5 out of 5

356 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(356)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Joke of a company.

Joke of a company.

Topped up £20, and within 5 seconds of doing so, my account had been closed. Gave me no reason, except for saying it was an internal decision. Refused to refund me my deposit, so had to get my bank involved.

They're run by the same company that run instantcasino, so should've realised they're crooks like them

30 November 2024
Unprompted review
Rated 2 out of 5 stars

I can’t get in touch with anyone I…

I can’t get in touch with anyone I don’t know if my withdrawal is being processed or not because the money is still showing on my account and when I go on to my transaction it’s on their with a timer at the side of it

15 December 2024
Unprompted review
Rated 1 out of 5 stars

Con stay away

Stay away nothing but a con tried to withdraw my winnings there said I breached the terms and voided my withdrawal went on the live chat told them I was going to report them to the gaming commission and they blocked my account

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Good casino in my opinion

Good casino in my opinion, wins are regular for me but also waiting on a 1800 withdrawal.

Will update stars when received

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolute shambles why is the uk…

Absolute shambles why is the uk accepting this type of punishment for people on gamstop this casino like is really bad €125 euro i spent and they don't literally respond to all it's the UK fault for Making problem gambles turn to these sites absolutely keeking 🤢🤢🤮🤮🤮🤮

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Customer service do not help with anything, they escalate your problem to your VIP manager, the problem is the VIP manager then doesn't respond. My VIP manager was David and had terrible communication rates.

28 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam and fraudulent website .

Do no use.
They are running illegally they have no gaming license says they are registered in curcao you can check easy checking system online and they aren't.
They prey on gam-stop members but again it is illegal to provide services to uk residents without 1 a gaming license 2 abiding uk gaming law 3 abiding international gaming law.

Customer services is non existent, they have a live chat but they will just boot you if you raise anything, email service they will not answer I have not had a single reply, they will also take payments without permission or checks. They use multiple providers to take cash from you in pretty sure so they can launder money.

15 November 2024
Unprompted review
Rated 4 out of 5 stars

If my "authorised & paid" withdrawals clear, I'll add another ⭐

*As promised, I've added the extra star. My withdrawal cleared in my account today. I'm pleased that I decided to take the negative reviews with a pinch of salt and try for myself.*

I would have given Slotmonster 4 stars had they put a bit more effort into faking their good reviews on here. That said, I've read all of the bad reviews too and these appear to provide similarly biased opinions from people who've unfortunately had to endure the worst possible scenarios when it comes to online gambling and all the nonsense it brings.

My experience so far has been great. Slotmonster has a good selection of games that load quickly and from my limited experience of using this site, tend to pay out too.

I've made 2 separate withdrawal requests, both of which were approved within 24 hours. The first one was on a Friday and the other the following day. I've received confirmation emails informing me that my funds are on the way for both. If these clear in the next few days, I'll happily change my review to 4 stars. If the Slotmonster employees remove their reviews, I'll change it to 5 stars.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam company do not use.

Scam company do not use.

They do not hold any valid license.. they illegally accept players from restricted countries including the UK

Transactions to them are illegally processed as a merchant named KEYGO, when I questioned them on who this company is they quickly shut my account down.

They do not take into account any gambling blocks on your bank or any gamstop registrations.

They will make you jump through countless hoops for any type of payout and often shut accounts to avoid anything that doesn't leave them with a profit.

I have asked for GDPR and explanations of where my transactions had gone and do not get any responses. This company is run by SIMBA B V so avoid any websites by them they are all scams.

I have an active complaint with the bank for their illegally coded transactions and also in discussions with interpol and looking to build a prosecution case against the owners.

19 November 2024
Unprompted review

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