King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Knight Road, ME2 2BP, Rochester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From ordering to delivery the process has been very good. Could not be more satisfied

Reply from Sleepeezee Beds

Reply from Sleepeezee Beds
King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth is also a couple of inches less than our original traditional non hybrid king sized mattress. Overall it’s really comfortable and is a good compromise on memory foam v traditional.

Reply from Sleepeezee Beds
Excellent king size mattress, firm.
No backache ,no issues sleeping.
Very strong mattress.
I recommend this type of mattress ,if anyone has problems with backache.

Reply from Sleepeezee Beds
Great bed and a really professional installation team.

Reply from Sleepeezee Beds
From day one I was kept informed of delivery
And they delivered on time and took my old mattress away
After using mattress a few nights I developed aches and pains in my shoulders and legs
I've bought a 5 " mattress topper that seemed to of sorted it
I stay in a lot in travel lodges hotels I loved the mattress so when the option came up to buy one
I snapped it up. definitely not a travel lodge mattress.should of kept my old one

Reply from Sleepeezee Beds

Reply from Sleepeezee Beds
Great mattress, we're sleeping much better now!
Fair price, and excellent delivery.

Reply from Sleepeezee Beds
Lovely bed and mattress is so comfy would certainly recommend

Reply from Sleepeezee Beds
Mattress is great. Really comfortable, firm - which supports my dodgy back, but enough padding to make it soft on top. Best sleep I’ve had for a while, no back ache when I get up either!

Reply from Sleepeezee Beds
Outstanding bed - We chose the ottoman lift base and it is the best quality that we have seen and we have visited several high street stores. We only saw one bed base of this quality/standard and it was a few hundred pounds more expensive. We chose a 1400 hotel mattress and it is superb. Great support and very comfortable. The bed is quite high (that adds to the look in my opinion). The storage compartment is unbelievably huge. 2 sections that have clips to put together, providing a secure structure. Very pleased with our purchase. We are considering purchasing a second bed.

Reply from Sleepeezee Beds
I bought this dog bed because of my ageing dogs arthritis and the need for something more comfortable. It was described as ‘granulated memory foam’ and the reviews looked good. When it arrived, we had to take some of the stuffing out so my dog could sleep on it. It was literally bursting.
I was incredibly disappointed to find that the bed was stuffed with what appears to be the floor sweepings of standard mattress foam. Big chunks, offcuts and very uncomfortable. Not granulated memory foam at all as the website stated.
Not even close to memory foam. Not even in the same postcode.
I’ve given customer services an opportunity to rectify this, but have been fobbed off with their insistence that the item is as described on their website. They will not accept that they are mis-selling this product by calling chunks of floor sweepings ‘granulated memory foam’. No doubt they think they can take their customers for mugs and get rid of their rubbish by passing it off as memory foam.
I expected more from a reputable company and are very disappointed with their customer service.
Save your money and buy a dog bed somewhere else. I will never buy a product from this company again.
Update: 6th July 2025
After leaving this review, the company has issued a refund for the bed. I did give them an opportunity to do so initially, but they declined.
I do not accept their claims about the bed being made from mainly memory foam, as it appeared to be filled with standard mattress foam. The company needs to amend the description of this product on the website to avoid misleading customers.

Reply from Sleepeezee Beds
The smell of chemicals upon opening the packaging was shocking. No-one could have stayed in that room for long with that smell, which I am informed would last "a couple of days". It was five weeks before I slept 6 hours in the bed then woke up with a headache. I tried twice before that and only managed 15-20 minutes before the smell was too much. I recommend you buy a mattress made with natural materials and avoid this issue. As for comfort it is not bad.
delivery staff were great and the mattress is truly amazing sleep tight tonight

Reply from Sleepeezee Beds
Bed turned up on time, assembled by the delivery team to the room of my choice. Pleasant guys and bed is as expected, comfy and lets me have a great nights sleep.

Reply from Sleepeezee Beds

Reply from Sleepeezee Beds
Smooth ordering process, updates provided as promised. Quality of the mattress and bedframe is very good. Slight issue in that it wasn't clear the bed would come on rollers with the order seemingly providing pictures of static legs. Minor point but inconvenient, particularly with laminate flooring. Would have been good to have provided a disposal of bed too (not just mattress).

Reply from Sleepeezee Beds
Needed a replacement quickly and this filled the requirement. Efficiently Processed Order / Delivery and Removal of Old Item.
Mattress is Adequate and Good Value @ Price

Reply from Sleepeezee Beds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.