Always very quick, reliable and reasonably priced. I bought my CPAP machine from Sleepco and many mask and tubing replacements since and they've always been great. My machine has worked perfectly fo... See more
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I needed instructions what I was to do and how nothing with the parcel .You need a contact phone number readily available not all people have computers copiers etc and so it’s no use talking about web... See more
Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly w... See more
Sleepco seems to be the only e-shopping supplier who could provide the products (CPAP mask replacement parts for particular brand) I needed. As such, I don't need to waste lot of money to buy a new se... See more
Company replied
Company details
Written by the company
Sleepco is NZ owned and operated focusing on sleep enhancing solutions. We stock quality CPAP, APAP and BiPap machines, full face masks, nasal masks, CPAP accessories and can assist with sleep testing services.
Contact info
3 Morningside Drive, 1025, Auckland, New Zealand
- 092823890
- support@sleepco.nz
- sleepco.nz
4.3
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 month
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Exceptional customer service
I bought an oximeter from Sleepco. It turned out to be faulty, through no fault of theirs. Matt at Sleepco went out of his way to solve the issue for me. I would buy there again in a heartbeat.
31 July 2024
Unprompted review
Prompt communication - Excellent service
Matthew at Sleepco provided prompt communication and excellent service. We hired the BMC M1 mini CPAP for an overseas trip. We liked them so much that we ended up keeping them. Being able to hire the machines was great, it meant we could "try before we buy", so it gave us confidence. Discounting the hire cost from the purchase price is a nice bonus.
5 July 2024
easy and helpful to deal with
19 July 2024
Still hasn't turned up
17 June 2024
Reply from Sleepco
Hi Paul, we have sent you an email so we can help resolve this problem. The item was sent the next business day, but is being held up. I will look into this tomorrow for you
Despite being on holiday overseas they…
Despite being on holiday overseas they arranged for me to receive the sleep machine that I needed so desperately
8 June 2024
Helpful on the phone with follow up…
Helpful on the phone with follow up quetions, prompt delivery of product and a discout for further purchases.
31 May 2024
Great fit and great product..
25 May 2024
Ifound my experience with Sleepco…
I found my experience with Sleepco excellent. The communication and response was the very best and the technical information was impressive. In the past I have dealt with other suppliers in New Zealand who lack any technical knowledge. I would also like to mention that the general service with delivery and availability was exceptional! A highly competent company to deal with. Highly recommended.
11 May 2024
Unprompted review
Very happy
The service was amazing. Not to happt with product as I don't feel comfitable with it on but that is me not the mask. Thanks again for your help
27 March 2024
Reply from Sleepco
Thanks for your review David. If you wish to try a different mask in the future, flick me a message at Sleepco.nz and I will provide you a discount code.
Good product and quick delivery
2 April 2024
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