SkiWebShop Reviews 

Clear and intuitive website. Professional information provided in a nice and friendly way on the hotline. Large selection of assortment, easy ordering, fast execution. Perfect.

After two orders three years ago, I can only award one point this time and will probably not order from SkiWebShop again and cannot recommend it to others. The ski jacket I ordered has still not arrived after two weeks. According to the tracking ID, the package has only been provided with the address and has not been handed over to DHL. The German hotline was contacted 3 times, each time they promised to take care of it and the blame was shifted to DHL each time, although the package was never handed over to DHL. Furthermore, I was assured that I would be informed by e-mail of any action taken to locate the parcel. So far, no e-mail has arrived. It is certainly difficult for other German customers to communicate with the German hotline when conversations are conducted in English and they do not speak English. There has also been no response to an e-mail request to solve the problem. At the moment I assume that the money is lost. The ski jacket is no longer needed as I have purchased another one due to winter vacation next week. All in all “never again SkiWebShop”

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The boots are of good quality. The delivery was very quick and I was updated at each process of the delivery .
Excellent service .

The delivery was super fast, the order was correct and nicely packaged. Love it!

The quality of the products is amazing. The fit of the size is perfect. The sending has been fast. I am very happy with the products

Wrong picture shown on site. Customer service does not reply. Refund not provided.
Utter disappointment. Waiting for several weeks now to get things resolved without any reply…
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Initial comment: Product shown and product delivered look very different. And customer service does not reply.

Great prices and selection. Shipped out very quickly

You have a lot of very good products and the order goes smooth along with a fast delivery - bottom line - excellent service!

Everything was perfect, the ski outfit and also quik delivery to Romania

Great quality, very fast delivery. It was my mistake to order smaller pans, due to not knowing the sites. The next day I made return according to the instructions and I'm waiting for the outcome. But, next order will be the right one.

Communication with customer service is great.

Everything was as it said and turned up very quickly even though I live in Australia

I am satisfied with the speed of delivery and the quality of the packaging. The jacket was delivered quickly, it met my expectations obtained from the quality product description on the website.

Quick delivery and well packed. Problem free and easy to use.

I am very satisfied with my experience with SkiWebShop. Fast, clean and good quality

The system at skiwebshop mixed my billing and delivery address together so the courier refused to deliver the parcel. It was sent back to skiwebshop. It is incredibly difficult to email or speak to anyone at this company and it's been 3 weeks. Still nothing sent back out from them. I would never deal with or recommend this company again if I had the choice.

I needed to replace my ski bindings on my two year old skis and my enquiries at a well-known ski shop were met with the usual, 'Can't get those mate - they don't make them anymore.'
Rick at the Short Ski Shop took the trouble to ask for pictures and found an exact match from another brand.
This has saved me having to buy a complete ski-set, thanks Rick!