KAV Autoverhuur Reviews 4,574

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 2 out of 5 stars

They charged me for a stair runner hand truck, at the time of pick up they didn’t had the equipment and did not remove the price from the bill. I got a truck with back lift but the hand controlle... See more

Rated 5 out of 5 stars

Customer oriented company with modern fleet. Chris is a right person at the right place: does his best to keep the customers well served. Perfect location (Den Haag -Donau).

Rated 5 out of 5 stars

That's the second time when I took a car in KAV. And this time as well all was very quick, polite and efficient. The car was practically new and very comfortable. I like this level of service. My... See more

Rated 5 out of 5 stars

i went there late on a satarday afternoon but the person was so kind to help me have a car when i explained i really need one. he patiantly helped me with everything and at the end i had exactly what... See more

Company details

  1. Car Rental Agency
  2. Truck Rental Agency

Written by the company

KAV Autoverhuur heeft een team van enthousiaste medewerkers die dagelijks werken voor tevreden klanten en berijders. Met een netwerk van 14 vestigingen zijn wij een landelijke speler. Wij bieden zorgeloze mobiliteit en werken met de volgende kernwaarden; toegankelijk, expertise en vertrouwen. Sinds 1971, al meer dan 50 jaar kennis van zaken. De kracht van KAV is om snel en flexibel in te spelen op de vraag. Een ‘op maat ‘ oplossing waarbij binnen korte tijd een grote of specialistische opdracht aangenomen kan worden. Onder onze slogan ‘Kan Alles Vervoeren’ bieden wij zorgeloze mobiliteit in elk segment. Van personenbusjes, bestel-, bak- en vrachtwagens. Maar ook voor personenauto's is KAV Autoverhuur het vertrouwde adres voor zowel bedrijven als particulieren. Voor daghuur, week, weekend. Maar ook voor een maand of langer hebben wij shortlease producten. Recent heeft KAV ook elektrische en hybride voertuigen toegevoegd aan haar vloot. KAV Kan echt Alles Vervoeren!


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick reaponse time

The response time was quick. There was always something available in a short term. The instruction is clear, friendly reception.

12 December 2024
Rated 2 out of 5 stars

Charged for equipment they didn’t had

They charged me for a stair runner hand truck, at the time of pick up they didn’t had the equipment and did not remove the price from the bill.

I got a truck with back lift but the hand controller wasn’t working, we had to go out of the platform to operate it.

Way more expensive than other companies, but the were the only one with availability of the truck I needed… I guess now I know why 🥲

24 November 2024
Rated 4 out of 5 stars

All was good but can improve

All was good! service was good.

one thing though - we needed 3m3 van which was not available so we were forced to rent 6m3 van. a good customer oriented company would have given us the 6m3 van for the price of 3m3. price is not that different but gives customer the feeling they are heard and special

11 November 2024
Rated 5 out of 5 stars

KAV verhuur is the best!

Customer oriented company with modern fleet. Chris is a right person at the right place: does his best to keep the customers well served.
Perfect location (Den Haag -Donau).

11 November 2024
Rated 5 out of 5 stars

That's the second time when I took a…

That's the second time when I took a car in KAV.
And this time as well all was very quick, polite and efficient.
The car was practically new and very comfortable.
I like this level of service.
My expectations were completely fulfilled.
Strongly recommend!

4 November 2024
Rated 1 out of 5 stars

Horrible customer service

Zero communication and horrible customer service. I've tried to communicate with this company multiple times now about my deposit and the incorrect parking ticket that I paid for, But nobody will respond to my emails. Be warned this place is a scam.

20 September 2024

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