Skiptax Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and its service to be exceptionally easy and straightforward to use, making the tax refund process simple and efficient. Many appreciate the quick refunds, with money often appearing in their bank accounts within 24 hours, sometimes even faster. The overall process, from uploading receipts to scanning barcodes at terminals, is frequently praised for its clarity and speed. However, some customers encountered issues with the app crashing or failing to upload selfies during registration, and a few noted difficulties with payment methods not being accepted. Additionally, a small number of users experienced glitches with barcode generation and found the support system unhelpful, leading to lost refunds.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Refund

People report positive experiences with refund, highlighting the ease and speed of the process. Many... See more

Application

Consumers find the app to be a positive experience, describing it as easy to use, intuitive, and efficient... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the process. Many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Easy to use. Great service and money straight into my bank account within 24 hours. Definitely worth downloading the app and using “SkipTax”to claim back tax. Particularly good if visiti... See more

Rated 5 out of 5 stars

Excellent process using the app is great and straight forward. It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar co... See more

Rated 5 out of 5 stars

Just done another Skiptax submission and the money was paid into my bank account within 24hrs. Excellent service, we always let the guys at Calais Wines do the fiddly bits which they're expert at now,... See more

Rated 5 out of 5 stars

Used this app several times when visiting France. I have also recommended it to several friends. It is simplicity itself and could not be easier to use. Anyone making any purchases in France who doesn... See more


Company details

Written by the company

Première application de détaxe agréée en France ! Votre TVA est remboursée en quelques clics avec le meilleur taux !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very easy to use

Very easy to use. Simply upload pictures of your receipts, once you’re done spending, generate the invoice and scan at the airport. It was a lot simpler than I thought it would be and I ended up getting almost £250 paid back within 24 hours of scanning my invoice.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Ease at leshuttle to use machine
Tax refunded by next day. Excellent I’m so pleased to have received my cash back via PayPal

22 October 2025
Unprompted review
Rated 4 out of 5 stars

TAKE PRECAUTIONS

It was simple and easy to use, but there are some slip-ups to be wary of.
Everything you purchase has to be inspected at the border – don’t wear the clothes, don’t play with the toys, don’t open anything until you are on the transport out of the country. Do not buy anything like snacks or drinks in the same transaction as your other items if you plan to consume them before you travel.
You can only scan a receipt (“invoice”) once, so if you buy, say, souvenirs from Disneyland Paris but also buy drinks and snacks, be sure to buy them as a separate transaction otherwise you can’t claim!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Very straight forward and easy to do

Very straight forward and easy to do. I scanned and uploaded my receipts whilst I was on the train from Disneyland to Lille, then once at Lille and through passport control, you go to customs and scan the bar code. Customs check the receipt and goods - make sure they are brand new with tags. I was refunded the tax the next day. Very easy and a bonus for me as Disneyland is expensive, so a little bit back was nice.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

So easy to do

So easy to do! If you goto Disney Paris make sure keep all your receipts on all purchases! We got £47 refund back, super easy walk through on how to do it on the Disney app!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Downloaded the app in Calais Wine…

Downloaded the app in Calais Wine Supermarket and added the receipt with the help of the guy at the till - really easy to use and they had a map showing where to find the customs terminal at Calais ferry port - refund received the next morning - fantastic

17 October 2025
Unprompted review

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