Skiptax Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and its service to be exceptionally easy and straightforward to use, making the tax refund process simple and efficient. Many appreciate the quick refunds, with money often appearing in their bank accounts within 24 hours, sometimes even faster. The overall process, from uploading receipts to scanning barcodes at terminals, is frequently praised for its clarity and speed. However, some customers encountered issues with the app crashing or failing to upload selfies during registration, and a few noted difficulties with payment methods not being accepted. Additionally, a small number of users experienced glitches with barcode generation and found the support system unhelpful, leading to lost refunds.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Refund

People report positive experiences with refund, highlighting the ease and speed of the process. Many... See more

Application

Consumers find the app to be a positive experience, describing it as easy to use, intuitive, and efficient... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the process. Many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Easy to use. Great service and money straight into my bank account within 24 hours. Definitely worth downloading the app and using “SkipTax”to claim back tax. Particularly good if visiti... See more

Rated 5 out of 5 stars

Excellent process using the app is great and straight forward. It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar co... See more

Rated 5 out of 5 stars

Just done another Skiptax submission and the money was paid into my bank account within 24hrs. Excellent service, we always let the guys at Calais Wines do the fiddly bits which they're expert at now,... See more

Rated 5 out of 5 stars

Used this app several times when visiting France. I have also recommended it to several friends. It is simplicity itself and could not be easier to use. Anyone making any purchases in France who doesn... See more


Company details

Written by the company

Première application de détaxe agréée en France ! Votre TVA est remboursée en quelques clics avec le meilleur taux !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Experience at Ferry Terminal Calais

Experience at Calais travelling with P&O Ferries not as 'easy' as Euro Tunnel return on our previous trip to France; where there were dedicated 'Skiptax' machines in the Eurotunnel Terminal. We were advised (in the Ferry Terminal) that we had to visit the French Customs building - this was quite a walk from our boarding lane 1135! Not leaving us much time prior to our Ferry boarding. Had we 'missed' the Skiptax machines and misadvised by 'helpful' local?

28 May 2026
Unprompted review
Rated 5 out of 5 stars

The app was quick and easy to use

The app was quick and easy to use — I spent only 10 minutes pre-filling everything before heading to the Pablo Terminal, saving a lot of time and paperwork hassle.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

The whole process was very easy and the app worked flawlessly.
The only slight issue was that the terminal in my departure terminal was out of order and so I had to go to one in another terminal which was quite a walk away.
But this is not a fault of Skiptax.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

The transaction was very smooth and…

The transaction was very smooth and very fast, and I got the refund back within just a couple of days. I have used SkipTax a few times and can truly recommend SkipTax.
It was just that many shops were not aware of how to prepare ‘invoice (facture)’ even now, even at famous shops. And they said it would take a few days to send me by email (which I didn’t actually get and had to give up claiming).

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy to use

My first time using SkipTax and I wish I had used it before this. I thought it would be complicated but it was straight forward enough. I just filled out a few bits of information on the app, scanned each receipt as I shopped, got my barcode and scanned at the airport. I received £83 back in my account 2 days later, so quick and easy. Will be using it again and recommend it to anyone 👍

17 May 2026
Unprompted review
Rated 5 out of 5 stars

So easy to use

So easy to use scan the Disneyland Paris receipts for merchandise bought then when you’re ready to leave generate the barcode. Once through security at Eurostar there are machines and a bureau for you to get your tax refund. So simple.

15 May 2026
Unprompted review
Rated 4 out of 5 stars

Works well after a couple of frustrating issues with the selfie

Had a couple of frustrating issues setting up taking a selfie. Maybe a problem between my phone and desktop? However, after a couple of goes took the selfie.

In use easy peasie! Took photo of the invoices from Calais Wine Superstore (who recommended Skiptax to me), helped by the staff. Scanned barcode, refund paid quickly back onto the credit card. What's not to like?

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent process

Excellent process using the app is great and straight forward.
It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar code at the terminal and then swift refund.

14 May 2026
Unprompted review

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