Skippers Online Reviews 

2,173
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, customers overwhelmingly had a great experience, consistently praising the course for its excellent structure, clarity, and comprehensive content, finding it highly educational and productive. Many appreciate the flexibility to learn at their own pace, with helpful quizzes and exercises effectively building knowledge and preparing them for exams. Staff and instructors are frequently highlighted for their attentiveness, quick responses, and detailed support, alongside rapid feedback on assessments and exams, high-quality materials, and a user-friendly online platform. However, some people mentioned they would appreciate an option for a physical course book or more practice questions, despite the detailed content.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the online courses for their... See more

Staff

Customers had positive experiences with staff, consistently praising the outstanding service and support from... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the online courses as extraordinary,... See more

Quality

Reviewers consistently express high satisfaction with the quality of the online courses, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great course for Day Skipper theory qualification. The content was well structured and clearly explained. Response time for the exams was very quick and the additional resources provided were very hel... See more

Rated 5 out of 5 stars

I started the Yachtmaster theory nearly 30 years ago at the local college but couldn’t finish it, recently wanted to, for me, work towards it again. Due to family and work commitments I couldn’t c... See more

Rated 5 out of 5 stars

I’m very pleased to have completed (and passed) my RYA Day Skipper Theory following the course from Skippers Online. An excellent self study programme, with well structured and interesting module... See more

Rated 5 out of 5 stars

The RYA Day Skipper theory online course was perfect for me. This very instructive course with well-presented units includes links to useful resources and is good value for money. At short intervals d... See more


Company details

  1. Sailing School
  2. Boating Instructor
  3. Training Centre

Written by the company

Skippers Online teaches RYA/MCA Day Skipper, Yachtmaster Offshore and Yachtmaster Ocean Shorebased online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,173)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear presentation, complete course, might benefit from a course book

It is a wealth of information. The practical side was illustrated with plenty of examples. The illustrations, diagrams, explanations etc. were clear and easily to follow. Sometimes, the chapters were quite long, and it took a lot of concentration to take everything in. In view of the amount of details, it might be nice if there were the option of a course book. Happy sailing.

25 November 2025
Rated 5 out of 5 stars

A very good experience with 1 idea for improvment.

The course was extremely well-structured, logical, and very user-friendly. The explanations throughout the lessons were clear, detailed, and easy to follow. I also really appreciated the fast and pleasant responses to any questions I had. The final exam matched the material taught in the course, which made the experience feel well-aligned.
I would suggest one small improvement: during the practice exercises at the end of each chapter, it would be helpful to receive immediate feedback after submitting an answer. This would make the learning process even more effective and would save the need to wait until the end of the exercise, go back, and compare my answers manually. This approach makes sense during the mock exam, but for the practice exercises, immediate feedback would truly enhance the learning experience.
Overall, it was a wonderful course. Thank you very much for the thoughtful organization, the professional material, and the excellent learning experience.

10 November 2025
Skippers Online logo

Reply from Skippers Online

Thank you for your kind feedback. You write " it would be helpful to receive immediate feedback after submitting an answer. This would make the learning process even more effective and would save the need to wait until the end of the exercise, go back, and compare my answers manually. ". This can be accomplished by opening the model answers before you start answering questions BUT we discourage students from takin this approach because experience tell us that some will refer to the answer before properly attempting the question. We do use a few quick 'knowledge check quizzes' during lesson and these give immediate feedback. Kind regards, John Corden, Principal, Skippers Online.

Rated 5 out of 5 stars

Lessons are well organised and clear

Lessons are well organised and clear. easy to work through at your own pace and recap when and if needed.
It would be helpful to have more practice questions to work through, perhaps with provided model answers.
Also, I would have found it interesting to have a section on the stars in the sky, and learning about which ones are the most useful and how and where to locate them in the night sky.

19 November 2025
Skippers Online logo

Reply from Skippers Online

Thanks for you kind feedback Tracey. We've tried to strike a balance between the number of number of practice questions and the time necessary to complete the course. The RYA mandate a minimum of 40 hours, most people find this more than enough and the the TUA actually dictate most of the questions. That is apart from the quick-fire ones embedded in lessons as quizzes, intended to test your knowledge on the way through. We supply model answers for all questions and for the mock exam. Maybe you didn't see some of them? They are accessed from the main menu and the summary of your answers emailed to you after every lesson contain a link to them. As regards 'the stars in the sky', along with The Sun, The Moon and planets they can, of course be used for navigational purposes but this is the subject of our Yachtmaster Ocean course.

Kind regards,


John Corden, Principal, Skippers Online

Rated 5 out of 5 stars

Learning in my own pace

Learning in my own pace. Because i have misjudged my free etime, I could extend the course from 6 months to one year.
Aditonal sources and video explanation is great.

17 November 2025
Rated 5 out of 5 stars

Great option to study the theory…

Great option to study the theory without classroom. I loved the sometimes funny comments and the shared videos. The mock exam and exam takes a while, so make sure to have time left before the practical part of the YM. I did get answers in question and the exam pretty fast :)

10 November 2025
Rated 5 out of 5 stars

Great online platform, high quality content and resources.

The course and online platform are easy to navigate, well laid out and the narration is clear and has a nice balance of instructional and conversational style, leaning into the instructors own experiences is a nice style. Mock tests throughout help solidify knowledge and the exam process itself was very responsive with good feedback.

17 November 2025
Rated 5 out of 5 stars

Great choice!

Very user friendly online platform, very instructive and professional. Instructors respond very quickly. Great choice for anyone seeking reliable knowledge from one of the most world trust yacht entity.

14 November 2025
Rated 1 out of 5 stars

I had high expectations from Skipper…

I had high expectations from Skipper Online, but I’m really disappointed. The item came late and looked used. I tried contacting customer service, but no response. I hope they improve their service in the future.

11 November 2025
Unprompted review
Skippers Online logo

Reply from Skippers Online

Hi JB. We are disappointed and rather surprised to receive you very negative review because, in over 10 years, we've never received anything even remotely similar and we generally receive very positive feedback. Our support staff are always respond to customers within a few hours and we offer an unconditional 14-day, money back guarantee. We also note that yours is an 'organic' as opposed to a 'verified' review, which would suggest that you either want to hide your identity or you are not one of our students.

Rated 5 out of 5 stars

The learning material is very thorough…

The learning material is very thorough and interesting if, like me, you are a complete novice. The instructors are there for support should you need it and offer very inciteful feedback helping you along the way. The quiz and quick tests are useful. I would recommend purchasing the day skipper theory notes book.

4 November 2025
Rated 5 out of 5 stars

Day Skipper

A great way to learn the theory at my own pace.
The course was both educational and enjoyable, this was followed by on board tuition with Sail the Canaries (who were also fantastic) I’m now a Day Skipper!

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look