Skin Vitality Medical Clinic Reviews 

781
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 744 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, noting that team members are exceptionally knowledgeable, highly professional, and dedicated to making cosmetic procedures as comfortable as possible. Consumers also highlight the seamless service, clean facilities, and thorough explanations provided by providers during consultations. People consistently report feeling well-informed and at ease from the moment they arrive until their treatment concludes. Some reviewers were not happy with administrative communication and strict clinic policies regarding credits and payments. A few individuals experienced unhelpful responses from front desk receptionists, along with occasional frustrations regarding scheduling and support.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Service

Reviewers mention positive feedback about service, highlighting professional staff and excellent care during... See more

User experience

Customers consistently note positive experiences with user experience, highlighting friendly staff and smooth... See more

Location

People report overwhelmingly positive experiences with the various locations, highlighting convenient... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff are always welcoming, attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more

Company replied

Rated 5 out of 5 stars

I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

781 reviews

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1-star

Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(781)

746 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the time I entered the door up…

From the time I entered the door up until I left, the staff was very welcoming and professional.
I had the Morpheus 8 done by Julia, and she was so amazing and so kind, and very good at what she does.
I will definitely be going back to this location,

28 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the beautiful review! We’re delighted that you had a great experience and truly appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Botox- Consistently Good Results

I have been getting Botox done for the last two years at Skin Vitality in Mississauga. The experience was great and the injectors have always been very knowledgeable and do their best to make the experience as smooth and comfortable as possible. I also find that my face looks great after a few days and they provide great information on post treatment instructions. Will definitely come back for future services.

28 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for the beautiful review! We’re delighted that you had a great experience and truly appreciate you taking the time to let us know.

Rated 5 out of 5 stars

💯 satisfied

Staff and the nurse is very helpful.Nurse teach me how to do after care.Very well explained how to do care before come to appointments and detailed explanation.
They knows how to deal patients /customers.
Love the ambiance
💯 satisfied
Clean facility

28 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

We greatly appreciate you taking the time to share your experience. Thank you for your trust in Skin Vitality and for your wonderful 5-star review.

Rated 5 out of 5 stars

I love coming to see Nurse Nicole at…

I love coming to see Nurse Nicole at Skin Vitality in St. Catharines. Always so welcoming, attentive and answers any questions I have. Does a super thorough job.

27 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

We greatly appreciate you taking the time to share your experience. Thank you for your trust in Skin Vitality and for your wonderful 5-star review.

Rated 5 out of 5 stars

Red carpet experience and Rikki is a…

Red carpet experience and Rikki is a fantastic nurse. SV Oakville has been my place of choice for over 5 years now!

25 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Five stars right back to you! ⭐️ Thank you for your kind words and continued support. We’re so happy to have you as part of the Skin Vitality family!

Rated 5 out of 5 stars

Great experience

Great experience. The girls were so welcoming and friendly as always. Very knowledgeable and didn’t force anything on me.

22 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Five stars right back to you! ⭐️ Thank you for your kind words and continued support. We’re so happy to have you as part of the Skin Vitality family!

Rated 5 out of 5 stars

Skin Vitality, Richmond Branch

From the moment I arrived, the staff made me feel welcome and were professional, friendly, and knowledgeable. The clinic was clean, well-organized, and had a relaxing atmosphere. I was very happy with the quality of care I received and the results of my treatment. I had a very positive experience with SkinVitality.

I recently had a wonderful experience with my botox and filler treatment. Nurse Jizelle) was welcoming and made me feel comfortable from the moment I walked in. Jizelle was knowledgeable and took the time to discuss my goals and concerns, ensuring that I felt informed about the process.

During the procedure, she was gentle and attentive, making sure I was at ease. I appreciated the attention to detail, and I love the results! My skin looks rejuvenated and natural, exactly what I was hoping for.

Overall, my experience at SkinVitality exceeded my expectations, and I would highly recommend them to anyone looking for professional skincare and aesthetic treatments.

5 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are so happy to hear you had a great experience with us. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Skin Vitality Whitby

I always have an incredible experience at Skin Vitality Whitby location. Jocelyn is so very helpful, and always helps me decide what to do. My injector Erina is fantastic, wouldn't trust anyone elce with my face!! Highly recommend

24 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for your amazing review! We are so grateful you chose Skin Vitality and are delighted to know you had a positive experience. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Staff is amazing

Staff is amazing. Nurse Anna was so sweet and the treatment barely hurt. I was stressed out for nothing.

24 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for taking the time to leave us a 5-star review! Your support means so much to our team. We're delighted you enjoyed your visit.

Rated 5 out of 5 stars

I can’t say enough about the Whitby…

I can’t say enough about the Whitby location. Everyone has been so wonderful Anna, Erin, Lisa, Jocelyn and I know there’s many more.. They are so knowledgeable. The place is Pristine and I’m so happy with all my appointments. I tell everybody to come here.

24 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for the 5 stars! We appreciate your trust in our team and look forward to helping you again in the future.

Rated 5 out of 5 stars

Staff was helping & service has…

Staff was helping & service has discount. It was a nice experience

1 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

We truly appreciate your wonderful feedback. Thank you for choosing Skin Vitality—we're so glad we could be part of your aesthetic journey.

Rated 5 out of 5 stars

Always a positive experience

Always a positive experience

23 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for your thoughtful review! Your kind words mean a great deal to our entire team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Couldn't be happier

Milton is my preferred Skin Vitality location. The staff are always welcoming, professional, and truly amazing. My provider took the time to fully understand what I was hoping to achieve and made me feel completely comfortable throughout the appointment. I couldn't be happier with my experience and will definitely be returning for future treatments!

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your thoughtful review! Your kind words mean a great deal to our entire team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere. Customer service was great. The staff are very knowledgeable and respectful.

22 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for the fantastic review! Providing exceptional patient care is always our goal, and we're so happy we met your expectations.

Rated 5 out of 5 stars

100% amazing

From the staff to the actual delivery of service, my experience was excellent. I received a thorough assessment and consultation before my treatment, and the team patiently answered all my questions.

I had my treatment with Nurse Patricia and her work was truly top-notch. She made me feel comfortable and well cared for throughout the entire session.

I will definitely continue coming to this clinic. Highly recommended! Kudos to the Skin Vitality Eglinton branch!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 5 out of 5 stars

Girls always do a fantastic job

Girls always do a fantastic job. Highly recommended skin vitality

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 5 out of 5 stars

This today was my second visit to the…

This today was my second visit to the lovely ladies at skin vitality, once again I was treated kindly and with lots of respect, everybody there is extremely friendly and very trustworthy. I can't wait to see the results on my forehead! I highly recommend skin vitality for all your cosmetic needs

21 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your wonderful review. Thank you for allowing us to be part of your journey—we look forward to your next visit.

Rated 4 out of 5 stars

The warm welcome at reception

The warm welcome at reception, modern, clean business. Tori was patient and took her time with my lip fillers, and answered questions on the spot. Yolanda provided cost break down etc....great team!

20 July 2026
Unprompted review
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Reply from Skin Vitality Medical Clinic

Thank you for sharing your experience! We appreciate your confidence in our team and are so pleased you had a great visit.

Rated 4 out of 5 stars

Friendly Staff

Did PRP treatment for myself and the staff were so kind and everything went smooth and well. Just had to wait for quite a while maybe an hour long but it was fine otherwise! Would come back again.

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the kind words! We strive to provide every patient with an exceptional experience, and we're so happy you felt that.

Rated 5 out of 5 stars

Professional staff and excellent…

Professional staff and excellent service
Highly recommend to all!!!

20 July 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your support! It means so much to our team to know you had a great experience with us.

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