I called Skinny. RX and spoke with Joyce. She promptly and efficiently analyzed my information and forwarded me to the Clinical Team , who would be able to help me with my question. I really a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Joice was great and answered all my questions and concerns. The program is working great. Less than a month into using the injectable option and I’m over 15 pounds down (compounded pills did NOT yield... See more
Company replied
My customer service rep Carmelyn was exceptional. She made everything clear and simple to start my journey with SkinnyRX. She educated me on my procedure and product that I will be starting gave me al... See more
Company replied
Monica has been there with me through this whole process and has made sure I understand what is going on and she is 96% of why I come back to this specific site and continue with this process! Thank y... See more
Company replied
Company details
- Weight Loss Service
- Health Consultant
- Holistic Medicine Practitioner
- Online Pharmacy
- Online Prescription Medication Vendor
- Wellness Program
Written by the company
SkinnyRX is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRX is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
Contact info
United States
- 1-888-979-9580
- support@skinnyrx.com
- skinnyrx.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SkinnyRx
We love hearing this about Rowena! Thank you so much for taking the time to share.
Mary was extremely helpful!
Mary was extremely helpful in addressing my customer service needs to update my shipping address. Overall, I have found the customer support experience with SkinnyRx to be wonderful.
26 May 2026
Unprompted review
Reply from SkinnyRx
Thank you for the kind words! We'll pass along the love to Mary — she'll be so happy to hear this. So glad we could help!
Courteous and Efficient
Yuan was very courteous and efficient straightening out my issue.
26 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! We'll make sure Yuan knows you took the time to share this. He'll be thrilled. We're glad everything got sorted out quickly, and we're always here if you need us!
Good customer service
Representative was very professional and able to help me:
20 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! We're really glad our representative was able to help you out. We'll be sure to pass along the recognition. Don't hesitate to reach out if you ever need anything!
Customer service has made me come back again and again!!…
Monica has been there with me through this whole process and has made sure I understand what is going on and she is 96% of why I come back to this specific site and continue with this process! Thank you skinnyRX. I can’t wait to continue this journey with you!
18 May 2026
Reply from SkinnyRx
This honestly made our day! Monica is such a valued part of our team, and we are so glad she has been able to make this journey feel a little easier for you. We will absolutely pass along your kind words to her — she deserves to hear this! We are so excited to continue supporting you. Thank you for being part of the SkinnyRx family!
This is my second round of GLP
This is my second round of GLP. I trust this company and their amazing staff very helpful!! Carmy was so helpful and sweet . I have tried another brand and it did not work!! I’m looking forward to my second experience. And feeling happy in my skin.
15 May 2026
Reply from SkinnyRx
Welcome back! We're so happy to have you with us again and even happier to hear that Carmy took such great care of you. We'll make sure she knows you said that! Wishing you all the best on your second round, we're rooting for you every step of the way!
Reply from SkinnyRx
Thank you for sharing this! We'll make sure Amy knows her hard work is being noticed. We're always here if you need anything!
Reply from SkinnyRx
Thank you so much for the five stars! We truly appreciate your support and are so glad to have you with us. We're always here if you need anything!
Great
Great, reliable and seamless process. Highly recommend. Ivy in customer service was also amazing.
24 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! We're thrilled to hear the process felt smooth and easy for you. We'll make sure Ivy gets the recognition she deserves and we're lucky to have her on the team. We're always here if you need anything!
Skinny Rx & Christian are the best!!
Christian is the best sales representative at Skinny Rx. I have been using Skinny Rx for two years and it has helped me tremendously. I highly recommend this product, along with Christian's service. Thank you very much!
24 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for this wonderful review! We're so happy to hear that you've had such a great experience over the past two years — that means the world to us. We'll absolutely pass along your kind words to Christian. We're grateful to have you as part of our community and look forward to continuing to support you on your journey!
paul was very helpful
paul was very helpful. I havent recieved my medicine yet though so im a little anxious about that.
21 May 2026
Reply from SkinnyRx
So glad Paul was able to help! We totally understand the wait can be stressful. Give us a call at 888-979-9580 and we'll get that sorted out for you!
Excellent customer care team
Excellent customer care team! Any questions or concerns have been answered in little to no time. Make this a great experience. Very supportive team!!
22 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for this amazing review! We love hearing that our team was able to help you quickly and make your experience a great one. We'll be sure to pass along your kind words. We're always here if you need anything!
Reply from SkinnyRx
Thank you for the kind words! We're so glad Aimee was able to help and made the experience a great one. We'll make sure she knows you appreciated her. If you ever need anything, we're just a call away at 888-979-9580, Mon–Fri 8am–8pm and Sat–Sun 9am–6pm EST!
Outstanding Service & Care Every Time!
I cannot say enough wonderful things about Monica Bibbs! As a returning customer, I continue to be beyond impressed with the amazing care, professionalism, and kindness she provides every single time. Monica truly goes above and beyond to make you feel valued, comfortable, and taken care of throughout the entire experience.
21 May 2026
Reply from SkinnyRx
Thank you so much for this wonderful review! We're so happy to have you back as a returning customer, and we'll make sure Monica sees this — she absolutely deserves the recognition. Feedback like yours means the world to us. As always, if you ever need anything, we're just a call away at 888-979-9580!
Cheri was very helpful during our phone…
Cheri was very helpful during our phone conversation.
19 May 2026
Reply from SkinnyRx
Thank you so much for sharing this! We love hearing when our team members make a real difference. We'll be sure to pass along your kind words to Cheri. If you ever need anything else, don't hesitate to give us a call at 888-979-9580. We're always happy to help!
Great customer service!
21 May 2026
Reply from SkinnyRx
Thank you so much — this genuinely made our day! We're so glad you had a great experience, and we'll be sure to pass along your kind words to the team. We're always here if you need anything — don't hesitate to reach out!
Aira was very helpful
Aira was very helpful. We had traveled back north to other home and I had changed my address last month to reflect that. I had called last week looking for my May shipment as it normally arrives before I take my last injection. They escalated my concern and medication shipped out the next day. I traveled back to my other home the next day for an appointment. Luckily, I was there, as my shipment arrived at the other home!! I now did not have my travel ice pack with me for travel back and called . Aira was able to get a refund for my problem. And was able to secure a future savings for my medication as well! That was top notch! Hopefully next month will arrive at the correct address….
20 May 2026
Unprompted review
Reply from SkinnyRx
Thank you for sharing this! We're sorry for the hassle but so glad Aira was able to make it right for you. We'll make sure your address is all set so next month goes without a hitch. We appreciate you and your patience!
Reply from SkinnyRx
Thank you so much for the kind words! We will be sure to pass this along to Gian. We are glad he was able to make your experience a great one. We appreciate you taking the time to share this!
Friendly customer service
Friendly customer service, very helpful in finding the best deal for me. Gian listened to my concerns and answered my questions.
18 May 2026
Reply from SkinnyRx
Thank you so much for the kind words! We're really happy to hear Gian was able to help and make the process easy for you. We'll be sure to pass along the feedback. We're always here if you need anything!
Customer service was VERY helpful
Customer service was VERY helpful, VERY professional, and VERY understanding. My customer service person was Psalm and he was extremely helpful as he answered my questions and guided me through a specific-change in my order. I want to extend my gratitude to Psalm for all his help and assistance. WONDERFUL!!
20 May 2026
Unprompted review
Reply from SkinnyRx
Thank you for the wonderful feedback! We are thrilled to hear Psalm took such great care of you and we will absolutely make sure he knows you appreciated him. We look forward to continuing to take care of you!
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