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Skin Cupid Reviews 

5,936
•
TrustScore 4.5 out of 5

4.7

Health and Beauty Shop
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Review summary

Created with AI, based on recent reviews

Considering 1,534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find a wide selection of high-quality products, especially Korean skincare, that deliver effective results and do not irritate their skin. People appreciate the easy and hassle-free ordering process, coupled with fast and reliable delivery services. Reviewers frequently highlight that items arrive well-packaged and in perfect condition, often including welcome samples. The staff are also praised for being friendly, helpful, and knowledgeable, providing excellent advice. However, some customers also noted occasional problems with their orders, such as missing items, empty boxes, or damaged product components upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the effectiveness of items like... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

People report positive experiences with quality, consistently praising the products as genuine, effective,... See more

Order

Consumers find order to be a positive experience, with many praising the quick and easy ordering process,... See more

Staff

Users describe positive interactions with staff, consistently praising their friendliness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love shopping with Skin Cupid! They always have the skincare items that I need and I'm glad that they've added a points system as we all know how popular but expensive korean skincare are. Anyway... See more

Rated 5 out of 5 stars

Skin Cupid has great service, I’ve ordered some of their products and they were , great, I love the shampoo, smells so nice. One of the item was missing, but they responded quickly and replaced imme... See more

Rated 5 out of 5 stars

I have never been disappointed with any of my orders so far, all the products suggested are fantastic everything is packed securely (no damages upon arrival) they even sneak in samples which is a grea... See more

Company replied

Rated 5 out of 5 stars

I have been using the products I ordered for a few weeks now and I’m happy to say that although it is an early stage, they deliver the minimum required - they do not irritate or break out my skin and... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Cosmetics Store

Written by the company

Skin Cupid is the UK's one stop shop for Korean beauty! We stock an unbeatable and exclusive range of products, including skincare, makeup, haircare, and body care. Fast 2-3 days delivery, with free shipping on all UK orders over £30.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,936)

1,457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Delivery was so quick

Delivery was so quick, very impressed no issues at all.

Loving the products I have bought so soft and silky on my skin will give it time before I see results

14 July 2026
Rated 5 out of 5 stars

I am a multi repeat customer for SC

I am a multi repeat customer for SC; I love how easy their site is to use and the team in the flagship store are also very friendly and really helpful. Don’t plan on going anywhere else anytime soon 💕

11 July 2026
Rated 5 out of 5 stars

Great Service

Great Service, I visited the Flagship store in London and Skin Cupid has some excellent Korean Skincare, the advice given by the assistants was excellent. Im now hooked. My delivery came within 4days

1 July 2026
Rated 1 out of 5 stars

Instructions not made clear that…

Instructions not made clear that products can’t be shipped to in-post and can be only be shipped to a house address. Not everyone house address is on the map therefore they can’t put their house address when buying something, I was soo excited to buying products from Skin Cupid for my sisters birthday but it did not go well.

2 July 2026

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