Skills Training Group Reviews 1,800

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and high standards of the training process and overall service. Many highlight the helpfulness and knowledge of the staff, who are described as friendly, supportive, and excellent at explaining complex information clearly. The courses are often noted for being well-organized, engaging, and structured in a way that makes learning effective and enjoyable, even for those new to the subject. Reviewers frequently express increased confidence in their skills after completing the practical and informative training sessions. The overall user experience is consistently described as positive, with many appreciating the smooth communication and the ability to rely on the company for their training needs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising instructors for their knowledge,... See more

User experience

Users describe positive interactions with user experience, consistently praising the well-organized and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and effectiveness... See more

Instructions

Customers consistently note positive experiences with instructions, highlighting instructors as patient,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the courses as magnificent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied

Rated 5 out of 5 stars

I've always had a really good experience with Skills Training Group. Whether it was reassessments or courses to upskill in new areas (oil, LPG, and commercial gas), I’ve always been able to rely on ST... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Allan is a great and friendly trainer…

Allan is a great and friendly trainer and very friendly.

24 February 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan was a great and friendly trainer. Your kind words are much appreciated!

Rated 5 out of 5 stars

Allan was great

Allan was great, very knowledgable. Great at explaining things, kept it very interesting with scenarios to put things into perspective. Great trainer!

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Allan’s knowledge, explanations, and real-life scenarios made the course interesting and easy to follow. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Super accessible and delivered at a…

Super accessible and delivered at a great pace. For the practical parts, plenty and support and instructions were given. Allan did a great job!!

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're delighted to hear that the course was accessible, well-paced, and that the practical sessions were supportive. Allan will be thrilled to hear your kind words!

Rated 5 out of 5 stars

Excellent course

Excellent course. Informative and gave confidence in using First Aid skills learned. Well taught by Allan

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that the course was informative, boosted your confidence in using your First Aid skills, and was well taught by Allan. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Allan was spot on the full day

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan delivered a great full-day training session. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Intensive & enjoyable

Intensive day of training. Enjoyable, with plenty of opportunities to ask questions.

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that you found the intensive training day enjoyable and that there were plenty of opportunities to ask questions. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Have taken the emergency first aid at…

Have taken the emergency first aid at work course today…

Allan was really friendly and chatty and clearly clued up with all topics we cleared today.

Always happy to answer any questions and was nice to hear a bit about his background.

Would highly recommend this course to anyone.

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Allan made the Emergency First Aid at Work course friendly, engaging, and informative. It's great that his expertise and willingness to answer questions enhanced your experience. We really appreciate your recommendation!

Rated 5 out of 5 stars

Very informative and easy to understand

Very informative and easy to understand

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that you found the course informative and easy to understand. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Great course learned a lot of very…

Great course learned a lot of very helpful stuff. Thanks Allan

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that you learned a lot and found the course helpful. Allan will be pleased to hear your kind words!

Rated 4 out of 5 stars

Knowledgeable trainer with good past…

Knowledgeable trainer with good past and current information.

Really enjoyed the course.

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad you found the trainer knowledgeable and up-to-date with both past and current information. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Fantastic course

Fantastic course, helpful instructor and enjoyable. Would highly recommend

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the course fantastic, the instructor helpful, and the experience enjoyable. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful, easy to understand and good practical tasks.

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the course informative, helpful, and easy to understand, with practical tasks that enhanced your learning. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Good value

Good value, convenient location, refreshed skills.

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the course good value, enjoyed the convenient location, and were able to refresh your skills. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Allan was a great trainer at the EFAW…

Allan was a great trainer at the EFAW course and helped me understand loads of useful information. Thanks again!

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan made your Emergency First Aid at Work course informative and easy to understand. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Brilliant refresher day with Allan

Brilliant refresher day with Allan , very informative and excellent service .

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that your refresher day with Allan was informative and that you received excellent service. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Paediatric first aid

Allan was very knowledgeable and paced the course out well. There was a good mixture of practical and technical/ knowledge. Allan gave plenty opportunities throughout for questions. He was very down to earth and easy to talk to to.

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're delighted to hear that Allan paced the course well, balanced practical and technical knowledge, and made it easy to ask questions. It's great to know you found him down-to-earth and approachable. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Thoroughly enjoyed this course

Thoroughly enjoyed this course. Very valuable information, delivered expertly by Allan. I found the updated information on cpr for babies extremely insightful and valuable. Would highly recommend this training

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you thoroughly enjoyed the course and found the information, especially the updated CPR guidance for babies, so valuable. Allan will be delighted to hear your kind words. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Assessor went into great detail and I…

Assessor went into great detail and I left feeling confident performing paediatric first aid.

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that the assessor provided detailed guidance and that you left feeling confident in performing paediatric first aid. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Very useful information on paediatric…

Very useful information on paediatric first aid. Thank you very much.

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the paediatric first aid information very useful. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

First Aid Training

Had First Aid training with Allan today, was a very laid back but insightful course, delivered in a very real and straightforward manner. I feel confident coming away from it. Would recommend the course with him as instructor to anyone.

16 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're delighted to hear that your First Aid training with Allan was laid-back, insightful, and delivered in a clear, straightforward way. It's great to know you feel confident in your skills, and we really appreciate your recommendation!

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