Skills Training Group Reviews 

1,845
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their professionalism, extensive knowledge, and helpful approach. Many people highlight the engaging and clear instruction, making complex information easy to understand and the learning process enjoyable. The overall user experience is frequently described as professional, well-organized, and highly effective, leading to increased confidence and new skills. Reviewers consistently appreciate the practical elements and comprehensive course content, which are delivered in an engaging and supportive environment. Many consumers also highlight the excellent communication and support from the office staff and trainers, ensuring a smooth and pleasant journey from start to finish. The courses are often described as well-thought-out and informative, fostering a sense of confidence and readiness in participants.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the well-organized and... See more

Service

Customers consistently note positive experiences with service, often praising the training courses for being... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising instructors for their clear,... See more

Quality

People report positive experiences with the quality of the training, with many reviewers finding the course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my 5 day SMSTS course.from start to finish the office staff and training staff have been amazing.nothing was ever to much. For someone who struggled through life with exams I was... See more

Company replied

Rated 5 out of 5 stars

Myself and 2 Colleagues Completed the Emergency First Aid at Work Course. We all found the Course very informative and knowledgeable. We had the pleasure of having Keith as our Trainer, who was Profes... See more

Company replied

Rated 5 out of 5 stars

When you're called Pat and you have a good sense of fun then being a PAT teacher is a great job to have. I felt my time was well spent learning about the ins and outs of Portable Applic... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(1,845)

533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sarah Wemyss was my tutor and she had…

Sarah Wemyss was my tutor and she had the patience of a saint and very good at explaining things.

11 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind words! We’re delighted to hear that Sarah’s patience and clear explanations made such a positive impact on your learning. She’ll be thrilled to know her efforts are appreciated!

Rated 5 out of 5 stars

Gas ACS reassessment

Gas ACS reassessment can be quite daunting for a gas engineer but at Skills Paisley you are guided through with a day of revision before any exams. It was a lot less stressful than I was expecting.

11 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re so glad to hear that our revision day helped make your Gas ACS reassessment much less stressful. Our goal is always to guide engineers through the process with confidence, and it’s great to know you found the support helpful

Rated 5 out of 5 stars

very educational

very educational. I enjoyed the course. Thank you

6 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind feedback! 😊 We’re really pleased to hear that you found the course educational and that you enjoyed it. Your feedback means a lot to our team, and we’re glad we could provide a positive learning experience. Thanks again for taking the time to leave a review!

Rated 5 out of 5 stars

Very helpful learned new skill but…

Very helpful learned new skill but boring stories

6 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the course helpful and that you learned a new skill.

Rated 5 out of 5 stars

Course was really good to the point.and…

Course was really good to the point.and not boring took in the training the training instructor Alan King was really good would highly recommend

5 March 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! 😊 We're really pleased to hear that you found the course engaging and to the point. It's fantastic to know that you enjoyed the training and that Allan King made such a positive impression. We'll be sure to pass your kind comments on to him. Thanks again for the recommendation!

Rated 5 out of 5 stars

commercial catering gas course

Done my commercial catering gas with skills training group in paisley, very satisfied with the training and all the help from staff .
I'd 100% recommend this place

4 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you were very satisfied with your commercial catering gas training in Paisley and that our team could provide helpful support. Your 100% recommendation means a lot to us—thanks again for sharing your experience!

Rated 5 out of 5 stars

Helpful

Helpful, nice staff that assist you whenever you’re stuck

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind review! 😊 We're glad to hear you found our staff helpful and supportive whenever you needed assistance. Your feedback is really appreciated!

Rated 5 out of 5 stars

Excellent delivery of course

Excellent delivery of course, value for money

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that you found the course delivery excellent and that it offered great value for money. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Allan is an absolutely amazing first…

Allan is an absolutely amazing first aid instructor! He made the course as clear and easy as possible to understand! Super knowledgeable!
Would recommend booking your course with Allan for sure!

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that Allan made the first aid course clear, easy to understand, and engaging. It's fantastic to know you found his knowledge impressive. We really appreciate your recommendation!

Rated 5 out of 5 stars

Emergency First Aid (Allan King)

Our trainer for the day was Allan, he made everything super easy to follow and explained everything in depth, it was a relaxed environment making it easy to work alongside others during the practical aspect of the class aswell as industry advice that could be shared amongst each other,

overall a really good experience, easy to follow (:

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your lovely feedback! 😊 We're delighted to hear that Allan made the course easy to follow and created a relaxed, supportive environment. It's great to know you enjoyed both the practical aspects and the industry insights shared. We're thrilled you had such a positive experience!

Rated 5 out of 5 stars

Thoroughly enjoyed the course

Thoroughly enjoyed the course

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're so glad to hear that you thoroughly enjoyed the course. Your support and kind words mean a lot to us!

Rated 5 out of 5 stars

Paediatric first aid course…

We did the paediatric first aid course which was really informative and useful

27 February 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that you found the paediatric first aid course both informative and useful. It's great to know the training was valuable for you!

Rated 5 out of 5 stars

Great training

Great training. Allan has a wealth of knowledge to share and reassuring with practical aspects of the course

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you enjoyed the training and found Allan’s knowledge and guidance during the practical aspects so reassuring. Your kind words are much appreciated!

Rated 5 out of 5 stars

Informative friendly training

Informative friendly training

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the training both informative and friendly. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent training

Excellent training. The trainer Alan was very well informed and I now feel confident to use my first aid

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

hank you for your fantastic feedback! 😊 We're delighted to hear that you found the training excellent and that Allan’s knowledge has left you feeling confident to use your first aid skills. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

👌👌👌 excellent

👌👌👌 excellent

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're thrilled to hear you found the experience excellent! Your support means a lot to us.

Rated 5 out of 5 stars

Allan was very good at explaining the…

Allan was very good at explaining the exercises and his stories of times he has had to use certain aspects of first aid were interested and helped with the learning process.

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that Allan’s explanations and real-life stories made the first aid training engaging and helped with your learning. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Allan was a great instructor would…

Allan was a great instructor would highly recommend and loved his wee storys

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan was a great instructor and that you enjoyed his stories. Your recommendation means a lot to us!

Rated 5 out of 5 stars

It’s the type you won’t forget

It’s the type you won’t forget

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're thrilled to hear that the course left a lasting impression. It's great to know it’s the kind of training you won’t forget!

Rated 5 out of 5 stars

Allan king was very helpful and made…

Allan king was very helpful and made the two days fun. I would recommend others to use him in the future

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're delighted to hear that Allan King made your two-day training fun and helpful. Your recommendation means a lot to us!

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