SIXT Norge Reviews 

246
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the staff is very friendly, helpful, and professional at the front desk during check-in and return. Consumers also appreciate the clean vehicles, good overall condition, and the straightforward, convenient pick-up process. Some reviewers were not happy with unexpected extra charges, high toll fees, and billing issues after returning the vehicle. People also noted frustrating experiences regarding disputed damage fees, unexpected repair costs for minor scratches, and last-minute price increases. Additionally, travelers encountered difficulties with vehicle availability and receiving a different model compared to what was originally booked.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, as while some reviewers appreciated the... See more

Staff

Users describe positive interactions with staff, frequently highlighting helpful and professional personnel... See more

Price

Customers experienced significant dissatisfaction regarding pricing, frequently reporting unexpected and... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the great quality,... See more

Location

Reviewers mention ambiguous feedback about location experience, noting easy pick up at airports like Denver... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I rented a vehicle as a walk-in customer at Sixt Oslo Gardermoen after approximately 24 hours of international travel. The vehicle itself was good and the convenience of getting a car imm... See more

Rated 1 out of 5 stars

Sixt at Trondheim airport verbally gave me a price for upgraded insurance at the check-in desk and then charged my card for over six times the quoted amount - even though they had clearly said it was... See more

Rated 1 out of 5 stars

Sixt Norway is trying to charge customers for old damage. What happened to me feels like straight-up scamming. I picked up the car late at night with no joint inspection. The empl... See more

Rated 1 out of 5 stars

Warning ⚠️ we rented a car at Stavanger airport. We were charged 7,000 NOK for damage to the rear interior of the car, even though we did not sit in the back at all. No photos or inspection report of... See more


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service
  4. Car Sharing Location
  5. Limousine Service
  6. Truck Rental Agency
  7. Van Rental Agency

Written by the company

👉 Besøk vårt hjelpesenter på sixt.com/help-center eller ta kontakt med oss. ✅ Velkommen til SIXT bilutleie i Norge – din globale sammenheng, lokale trygghet. Vi tilbyr førsteklasses leiebil til økonomiske priser – « Kjør første klasse. Betal økonomi. » Premiumbiler uten premiumpriser. Med over 222 000 kjøretøy i vår flåte – inkludert modeller fra noen av verdens beste bilprodusenter som BMW, Mercedes og Audi – har vi alltid det rette kjøretøyet for din reise, enten det er langs norskekysten eller på fjellveier. Vi tilbyr også: Fleksible bilabonnement med SIXT+, Chauffør- og flyplasstransfertjenester med SIXT ride, slik at du kan reise på din måte, i ditt tempo, og med komfort.


Contact info

3.0

Average

TrustScore 3 out of 5

246 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.0

All reviews

(246)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use this company

Please whatever you do when hiring a car in Norway do not use this company.
They have charged me 2000 NOK for damage to car that I did not cause. Their customer service in respect of this is appalling, and I have now instructed my solicitor to deal with this.
Be warned, and avoid at all cost

11 July 2016
Unprompted review
Rated 1 out of 5 stars

Worst Car Rental Company Ever

I rented a car from the Bergen Flesland Airport branch. Before returning the car, I made sure that the fuel indicator was at full before returning. When I received the invoice, I was told to pay for 10 litres of fuel that they had managed to fill the car to full after I had returned it. After checking the specifications of the car online, I found out that the car had a fuel capacity of 40 litres. How could the car be 3/4 full when the fuel indicator showed that it was at full tank?

Either 1) The fuel indicator was faulty
Or 2) The fuel topped up was less than 10 litres

I would be fine if I was asked to pay 2 or 3 litres, but to pay for 1/4 tank worth of fuel is ridiculous and the supervisor replied my emails in a very rude manner. I have rented from so many car rental companies around Europe and I have never ever seen such an issue before.

14 June 2016
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