I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s e... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I booked an airport transport to Munich airport for a private holiday. It was an excellent experience - transport arrived ahead of time, the car was spacious and clean, the driver was very friendly. A... See more
Used twice - very satisfied both times. The airport transfer in Palermo / Italy to the apartment and back went smoothly. The driver picked us up in the airport lobby and drove us safely to the city ce... See more
I booked a ride in Lissbon from my Hotel to the Airport on short notice. The Driver showed up on time and even accompanied me to the entrance. Excellent service, and I felt very comfortable!
Company details
- Limousine Service
- Airport Shuttle Service
- Minibus Taxi Service
- Taxi Service
- Transportation Escort Service
- Transportation Service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
4.4
Excellent
167 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 week
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Driver was fine - but big service issues
Driver was fine. But for the third time in 3 weeks, this 75mile airport transfer to Heathrow has a different car than I ordered. Ordered a Business Green. Got a diesel Van.
That might conceivably be “operational difficulties”. But the cat, registration and in one case the driver, didn’t match the notification received on the App or email. Surely this is a security issue?
6 June 2026
Unprompted review
Reply from SIXT ride
Hi Nicholas,
Thank you for raising your concern. Unfortunately, based on your description, we were unable to clearly identify the exact trip and booking, which makes it difficult for us to investigate the matter further.
To assist you in the best possible way, we kindly ask you to contact our team directly at ride-customerservice@sixt.com.
Thank you for your understanding.
Outstanding experience
Outstanding driver, highly professional and courteous - asked for my timing objectives and driving preferences at the beginning of the (long) trip and executed flawlessly. Paired with a spotless Mercedes S-class providing lots of space for working while on the road, different charging cables at the ready, etc. - all the little details had been taken care of, and my experience could not have been better.
4 June 2026
Unprompted review
Carmelo is an extraordinary Choufer
Carmelo is an extraordinary Choufer, very careful, since the beginning inside the airport to the end of the trip at the hotel. Thank you for all, Carmelo and Sixt
29 May 2026
Unprompted review
Ride service is great
Have been using ride service to and from Frankfurt airport for several years now. Ive been absolutely satisfied with the service consistently all along
Easy booking, drivers are punctual, friendly and helpful. Cars are as expected
A bit pricy and prices have been gradually increasing lately. Otherwise great service
29 May 2026
Unprompted review
Great option in NYC
This service was perfect for us and for getting from LGA airport to our hotel near JFK. We had a ton of luggage for the next leg of our trip so public tranportation wasn't an option. The driver was friendly and it was a great start to our trip.
12 May 2026
Unprompted review
Sixt was easy and efficient
Sixt was easy and efficient! Our driver was wonderful as well. Had a slight address mix up (my fault - a Uni with two campus and I put the wrong one in). After a quick conversation, driver got to us and made the ride so easy. Highly recommend!
19 May 2026
Unprompted review
Nice clean vehicle
Nice clean vehicle. Driver was dressed as a professional and provided excellent service. Got us from hotel front door to cruise boat terminal flawlessly in Barcelona, Spain.
16 May 2026
Unprompted review
A driver was on time
A driver was on time. He provided an excellent service. The driving was safe and smooth. Thank you.
15 May 2026
Unprompted review
Ordered van - but got small VW SUV
Ordered van - Tiguan arrived. Driver was nice though
13 May 2026
Unprompted review
Reply from SIXT ride
Hallo Herr Joeckel,
vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es freut uns, dass unser Fahrer einen positiven Eindruck hinterlassen hat.
Sie haben recht – wenn ein Van gebucht wird, sollte auch ein Van bereitgestellt werden. Leider konnten wir anhand Ihrer Beschreibung die genaue Buchung nicht eindeutig identifizieren, um den Vorfall näher zu prüfen. Bitte wenden Sie sich direkt an unser Team unter ride-customerservice@sixt.com, damit wir Ihnen weiterhelfen können.
Ihr SIXT ride Team
Driver was professional and punctual.
12 May 2026
Unprompted review
Excellent experience with Sixt Ride
Excellent experience with Sixt Ride. The driver arrived right on time, the car was very clean and comfortable, and the ride to the airport was smooth from start to finish. We also had a really pleasant conversation during the trip, which made the journey even more enjoyable. Professional and reliable service — I would definitely use Sixt Ride again.
8 May 2026
Unprompted review
Quick and easy
Quick and easy, you should setup before you urgently need a ride tho, it takes like 10 min to setup an account
8 May 2026
Unprompted review
SIXT ride for my airport transfers
I am using SIXT ride for my airport transfers and am very happy with their service. Always on time, great cars, very nice drivers and good pricing.
6 May 2026
Unprompted review
Great service!
Hired this amazing service to and and fro,from the airport in bracelona to our W Barcelona hotel and both times we were very impressed. Absolutely respectful polite stuff. Arrived on time! Clean cars too.
4 May 2026
Unprompted review
Nice car, polite stuff
The driver was very polite. The car was extraordinary and we had a very pleasant ride. Only the pickup was not what we expected. Fair enough: Our plane was delayed but we gave you our flight no so you were able to get aware of when and where we will arrive. We had to contact the driver by phone because he was at the wrong terminal. I wished he had managed the delay on his own so we don‘t had to wait or ask where he was. Nevertheless we will do another booking in the future because of the luxury experience in the car.
3 May 2026
Unprompted review
Reply from SIXT ride
Dear Fabian,
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the ride and that our driver made a positive impression. You are absolutely right, with a flight number provided, monitoring arrival details and being at the correct terminal is something we should handle proactively, without you having to reach out. We will take this on board as a clear point for improvement. That said, we truly appreciate your understanding and look forward to welcoming you again for another seamless experience.
The car was a beautiful Mercedes…
The car was a beautiful Mercedes driver was wonderful and waited for us even though our luggage took a bit longer than expected.
Highly recommend!
30 April 2026
Unprompted review
Appreciation
"I wanted to share my appreciation for the excellent service I received on my recent trip to the airport. The driver Fust in an Mercedes EQS was exceptionally professional, kind, and provided a very smooth ride. It made the end of our journey completely stress-free. Thank you for the high-quality service!"
25 April 2026
Unprompted review
Very Good Transfer from KL CC to…
Very Good Transfer from KL CC to Airport. For us very useful with all the Traffic in KL. Very Safe and nice driver.
22 April 2026
Unprompted review
The driver was friendly and courteous
The driver was friendly and courteous. He handled our bags and drove us safely to our destination. We were pleased with his service.
13 April 2026
Unprompted review
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