Have been using Cruise 118 to book my cruises over the past few years. MyTravel Concierge, Sian Halliwell is always friendly and extremely helpful. Recently we have been trying to organise an Itali... See more
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Review summary
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Elizabeth Wright has, once again, ensured that our vacation cruise with RSSC was a success. She has been an outstanding advisor and agent who we have come to trust. Particular problems related to re... See more
Company replied
Dealt with DAN today when booking a cruise. His knowledge and professionalism was outstanding. Took time to go over things fully and ensured we were happy with the booking. Price on the site was the b... See more
Company replied
Elizabeth Wright our Specialist Travel Concierge. Goes above and beyond her job. Her expertise is second to none. So extremely helpful. Elizabeth has been our Specialist Travel Concierge for t... See more
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4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Rebecca always help with any question
Rebecca must be one of the most consistent and 1st class assets of this company.
She always answers any questions we have very quickly no matter what we ask.
18 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear how highly you value Rebecca’s support. Her consistency, responsiveness, and commitment to answering every question thoroughly are exactly what we strive for, and it’s wonderful to know she continues to make such a positive difference to your experience.
We will be sure to pass on your kind words,
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
This will be our 5th cruise with RSSC
This will be our 5th cruise with RSSC. It is the first time that we have booked with 6Star Cruises. It was an excellent decision. Ms Mallon was our contact and in every way she was exceptional. I have no hesitation in recommending the Company and fully intend to use their services in future.
10 March 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you very much for taking the time to leave us such a fantastic 5-star review.
We are delighted to hear that choosing Six Star Cruises for your booking with RSSC was an excellent decision. Your kind words about Ms Mallon are truly appreciated, she will be thrilled to know her exceptional service made such a positive impression.
Thank you for your recommendation and for placing your trust in us. We very much look forward to assisting you with your future cruise plans.
Kind Regards
Customer Relations
Review
I have now dealt with your representative Erin on several occasions and found her to be extremely polite & professional & efficient.
18 April 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear such positive feedback and especially pleased to know that Erin has consistently provided you with polite, professional, and efficient service. We will be sure to pass on your kind comments to her.
Thank you again for choosing Six Star Cruises. We look forward to assisting you again in the future.
Kind regards,
Customer Relations
I have booked a lot of cruises with…
I have booked a lot of cruises with lots of different companies but in the last few years have been so pleased with six star I will not go anywhere else and Elizabeth Wright is amazing she is the best agent I have dealt with well done Elizabeth thank you for your service
Mary
13 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear how pleased you are with your experiences booking with Six Star Cruises, and it is especially lovely to read your kind comments about Elizabeth Wright. We will be sure to pass on your praise to her, she will be thrilled to know her service made such a positive impression.
Thank you again for your continued loyalty. We truly appreciate your support and look forward to assisting with many more cruises in the future.
Kind regards
Customer Relations.
Rebecca Rimmer found us our ideal…
Rebecca Rimmer found us our ideal cruise Sge packaged it with care and thoughtfulness.
Would definitely recommend Six Star Cruises. Rebecca helped us with every detail.
Can't wait to sail.
Thankyou
J & T Holt.
13 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Mr and Mrs Holt
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently and for the recommendation.
We will be happy to share this with Rebecca and her manager.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth has been consistently helpful…
Elizabeth has been consistently helpful and knowledgeable. She has been extremely patient guiding me through all the irritating form-filling that is the bane of modern life and she has done so with good-natured grace.
11 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you very much for taking the time to leave such a thoughtful and generous review.
We are delighted to hear that Elizabeth has been consistently helpful, knowledgeable, and patient, particularly when guiding you through the more time‑consuming aspects of the booking process. Her good‑natured approach and attention to detail are qualities we greatly value, and your kind words will certainly be shared with her as well‑deserved recognition.
Thank you for choosing Six Star Cruises. We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Customer Relations
Preferences Met.
Lisa, the booking agent quickly established our requirements and tailored the cruise offering to satisfy same.
Good experience in dealing with Six Star!
9 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for sharing your feedback.
We are delighted to hear that Lisa was able to quickly understand your requirements and tailor a cruise option that met your preferences. Providing a personalised and efficient service is something we truly value, and it is great to know you had such a positive experience with Six Star Cruises.
Thank you for choosing Six Star Cruises. We look forward to assisting you again in the future.
Kind regards,
Customer Relations
Rebecca is always helpful
Rebecca is always helpful, always prompt to sort out issues and unfailingly effective and efficient. SixStarCruises is fortunate to have her in its employ!
8 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for taking the time to share such wonderful feedback.
We are delighted to hear that Rebecca continues to provide such helpful, prompt, and efficient support. Her commitment to resolving issues quickly and effectively is exactly the standard of service we strive to offer, and comments like yours truly highlight the value she brings to Six Star Cruises. Your kind words will certainly be shared with her as well‑deserved recognition.
Thank you for your continued trust and for choosing Six Star Cruises. We very much look forward to assisting you again in the future.
Kind regards,
Customer Relations.
Lisa Paterson at Six Star Cruises is a superstar excellent travel concierge…
Lisa Paterson at Six Star Cruises has once again been an absolute legend in securing us a fantastic cruise and stay. Her attention to detail is outstanding with her exceptional customer service and care. Can wholeheartedly recommend her as highly qualified to meet and exceed expectations. Thanks Lisa 👏👏
8 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that Lisa once again provided outstanding service and secured a fantastic cruise and stay for you. Her attention to detail, care, and commitment to delivering an exceptional experience are qualities we are very proud of, and your kind words will certainly be shared with her.
Thank you for your continued trust and recommendation, which is very much appreciated.
Kind regards,
Customer Relations
Erin provided us with excellent service…
Erin provided us with excellent service throughout the booking process and we had an excellent cruise on Azamara Quest.
It would be our intention to book future cruises with Six Star if possible.
16 April 2026
Unprompted review
Reply from Sixstarcruises
Dear Alasdair
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
First experience with sixstarcruises…
First experience with sixstarcruises and I would certainly use them again. Elizabeth was excellent, talked through our options, nothing was too much bother and explained everything thoroughly. She made sure our flights were at the best possible time and also talked through cabin options. This extra attention to detail is why we booked our cruise with sixstarcruises.
5 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Amaya
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Responsive, professional and “happy to help” vibe
Our agent, Rebecca, has been outstanding in her help and quick responses to our queries
If in future we want to plan a cruise, we will definitely reach out to her again
5 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your fantastic 5‑star review!
We are delighted to hear that Rebecca provided outstanding support and responded so quickly to your queries. Offering attentive, knowledgeable, and prompt service is something we pride ourselves on, so it is wonderful to know Rebecca made such a positive impression.
We will be sure to pass on your kind words to her, and she will be thrilled to know you would reach out to her again when planning a future cruise. We very much look forward to assisting you whenever you are ready.
Thank you once again.
Kind Regards
Customer Relations.
Thanks again to Rebecca. Ann Morgan
Thanks again to Rebecca Rimmer for her support. She is really a treasure. Her attention to detail, prompt replies and advice is always 5 star
1 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Ann
Thank you for your review,
We are very happy to hear how valued Rebecca's support has been and that her attention to detail, prompt replies and expert advice continue to impress. She really is a treasure, and your 5 star praise means a great deal .
Once again thank you kindly for your review it is very much appreciated.
Kind regards
Customer Relations
I’ve booked a few times with Six star…
I’ve booked a few times with Six star cruises and have always been impressed with the service especially Rebecca Rimmer who has looked after us on quite a few trips. Always helpful and professional.
2 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to share your continued trust in Six Star Cruises.
We are delighted to hear that you have booked with us on several occasions and have consistently been impressed with the service provided, especially by Rebecca. Her helpfulness, professionalism, and dedication to looking after our guests are qualities we are incredibly proud of, and your kind comments will be shared with her as well‑deserved recognition.
Thank you again for choosing Six Star Cruises. We look forward to helping you plan many more memorable trips in the future.
Kind regards,
Customer Relations
Amazing Service
The most amazing service from Elizabeth from start to finish. She has the patience of a saint and is so helpful, always responding quickly to any queries. We would definitely recommend Six Star and Elizabeth
2 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you so much for your feedback,
We are very happy to hear that Elizabeth provided such amazing service from start to finish. Her patience, helpfulness and quick responses truly make a difference, and it’s wonderful to know she supported you so well throughout. Your recommendation of both Six Star and Elizabeth means a great deal to us, and we’ll be sure to pass on your kind words to her.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth is a joy to communicate with
Elizabeth is a joy to communicate with. Nothing is ever too much trouble and her experience in the travel industry is extremely helpful .
I would not hesitate to recommend six star on my long experience of having Elizabeth as our travel consultant .
2 May 2026
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you so much for your feedback,
We are very happy to hear that Elizabeth is such a joy to work with and that her experience and dedication make such a positive difference. Knowing that nothing is ever too much trouble for her and that she has supported you so well over the years truly reflects the level of service we strive to provide. Your recommendation of Six Star means a great deal to us, and we’ll be sure to pass on your kind words to Elizabeth.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Reply from Sixstarcruises
Dear Guest
Thank you so much for your feedback,
We are very happy to hear that Rebecca has made such a positive impression and earned your trust, that really means a lot. We’ll be sure to pass on your kind words to her.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Great help from Shirley
Shirley was very helpful, friendly and patient assisting with our initial enquiry, providing varied options and then our changing details as the booking progressed. We haven’t used Six Star before, but would certainly use them and Shirley again based on this experience.
25 April 2026
Unprompted review
Reply from Sixstarcruises
Dear Jennifer
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent service
Excellent service, proactive and knowledgeable. have been liaising with Erin for a number of years as she is at the top of her game. can't think of a reason to go anywhere else.
26 April 2026
Unprompted review
Reply from Sixstarcruises
Dear Mike
Thank you for your 5 star review,
Six Star Cruses are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
I booked a Viking cruise with Shirley
I booked a Viking cruise with Shirley. The price I paid had been discounted a lot. Shirley was very helpful and managed to get me the cabin I wanted. I will definitely book with Shirley again. I give Shirley and Six stars 5 out of 5.
27 March 2026
Unprompted review
Reply from Sixstarcruises
Dear Wendy
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
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