The information and analysis of my labs were far better than I gave received through Quest or Labcorps. Small learning curve using the auto-withdraw system but they provide you with comprehensive... See more
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SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
111 Terrace Hall Avenue, 01803, Burlington, United States
No recent history of asking for reviews
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Replied to 89% of negative reviews
Typically replies within 1 week
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The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and complete them. She was terrific and deserves to be recognized!

Reply from SiPhox Health
I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted by Stefan within minutes of my inquiry. He not only “fix” the issue , he sent a follow up email confirming the steps he had taken to resolve my concerns. I am very impressed with the customer service at Siphox! 😊👍

Reply from SiPhox Health
This is a great way to follow your health and make actionable changes.

Reply from SiPhox Health
Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doing the sampling with accuracy. I was a bit nervous to try a blood test at home, but this was a billion times easier, faster, and less stress inducing than any other labs I’ve had done.

Reply from SiPhox Health
Great instructions, felt comfortable speaking to an actual person. She did a wonderful job

Reply from SiPhox Health
The support is really good. The team fixed my registration problem quickly. They are very helpful!

Reply from SiPhox Health
Comprehension discussion of my health and follow up on my plan. Michael is an excellent coach, very knowledgeable and engaging.

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Reply from SiPhox Health
SiPhox is an outstanding company doing important work. I started using it this year and have been impressed beyond words at the professionalism, precision, and sense of relief I experience when I use their diagnostic services. Preventative medicine is "The Medicine of the Future," and SiPhox is a leader in this field.

Reply from SiPhox Health
Siphox is a great platform, easy to understand explanations of topics that you would need a medical degree or at some medical training to absorb. The only thing that didn't work for me in two separate tests was the heating pad. First one didn't have the metal circle thing in it, the second had one but it just didn't work and didn't cause the chemical reaction needed to heat the liquid. Not a big deal though in my estimation.

Reply from SiPhox Health
I had an issue with my order, and they took their time to take care of the issue and make sure I was happy. Really appreciate this company, and it has been great.

Reply from SiPhox Health
Comprehensive support every step of the way!

Reply from SiPhox Health
stefan was great at responding to my questions . great service . Took a little longer to process than expected so maybe that can be an improvement that they can make in the future. Overall good service

Reply from SiPhox Health
She was very informative and patient and clear in her instructions. Made the blood draw process easy.

Reply from SiPhox Health
She was very helpful, kind, and patient.

Reply from SiPhox Health
Fraud. Tricked me into getting their kit but there was nothing beyond the basic membership. I am asking for a refund. They tricked me into ordering, but then on top of the basic membership, I had to order a kit. It is super sketchy. Do not recommend.

Reply from SiPhox Health
I recently used this company for blood work, because I just started TRT. At the beginning there was a series of unfortunate events that was making my overall experience pretty frustrating. That being said, I truly believe none of it was intentional or malicious.
However after getting in touch with them and voicing my concerns, they immediately fixed my issues and had me squared away perfectly. I couldn't recommend a better company based off of my experience with them. They treated me with respect and seemed to value me as a customer. I'll continue to use them indefinitely, and recommend them to anyone who's needing bloodwork done.
Thank you for everything.
Robert

Reply from SiPhox Health
Fantastic customer service for first timers! Renetta was amazing!

Reply from SiPhox Health
My collection specialist, Renata, was wonderful. She was very friendly and professional. Her easy to understand instructions were concise and thorough. She made sure along the way that I was following along without confusion, she also ensured the speed at which she was helping was not too fast. She did a great job!

Reply from SiPhox Health
This was NOT worth the money as I'm a stay at home mom of a multiply disabled son. Getting him and me out to my Dr, the copay, gas etc, then scheduling labs, and the follow up appts made this seem like a better deal. While the blood draw was simple enough, one of my three just stopped pulling blood and I could not fill the vial.
When my results came in, it was the first time in 51 yrs that my labs were all over the place. High iron, high folate, low Vitamin D, low thyroid, low insulin, etc. I sent the labs to my Dr and she said they didn't look right compared to my previous labs. Had to go in anyway, get new labs done anyway, etc only to find out my labs aren't off. They are. I contacted them wanting my money back and they said that machines can vary by 100%! So they've covered their butts on why you can see such a discrepancy in arm draw vs veinous. I do not recommend their product or services at all.

Reply from SiPhox Health
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