Sinister Diesel Reviews 4,098

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and impressive performance improvements. Many people highlight the ease of installation and the noticeable positive impact on their vehicles. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and in perfect condition. The overall user experience, from finding products to purchasing, is often cited as smooth and straightforward. However, some customers experienced issues with their orders, particularly concerning backordered items and delayed shipping. A few people mentioned receiving incorrect or damaged parts, or having to modify products to fit. There were also occasional complaints about communication regarding order status and tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Customers are happy with the... See more

Quality

Users describe positive interactions with quality. Many customers praise the impressive craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick shipping, secure... See more

Order

Clients share ambiguous opinions on order. Many reviewers praise the ease of ordering and fast delivery, with... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the SINISTER 7.3 Intake Elbow W/ Boots Kit. The only thing that I didn't like but I knew about before I ordered. Was that the kit doesn't come with the boots pictured. It comes with the up... See more

Rated 5 out of 5 stars

Always a fast and easy shopping experience. I've bought several Ford 6.0 trucks this year to fix up and use building each one with the bypass oil & coolant filter setups as well as the fuel regulated... See more

Company replied

Rated 5 out of 5 stars

Quick shipping no BS. I grabbed a "blemished" intake & saved some bucks. Honestly it didn't look bad whatsoever & I was glad I could save some money. I installed it with my kid on Christmas and holy... See more

Company replied

Rated 5 out of 5 stars

Always an easy process to find and purchase my desired products. Literally have everything made by sinister on my 6.0 and 6.7 Powerstroke diesels. Great quality on every product, with absolutely no is... See more

Company replied


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Sinister Diesel is your one stop shop for Ford, Chevy, GMC, and Dodge diesel performance parts. Sinister Diesel is also the number one source for Diesel Racing Components, Exhaust Systems, Tuners, Ford Powerstroke, Dodge Cummins, and GM Duramax engine repair parts, upgraded EGR coolers, lighting, bumpers, grilles, and suspension components from our parent company Sinister MFG & Sinister Diesel®. We offer the biggest names in the industry to help you repair or modify your Powerstroke, Cummins, or Duramax diesel engine.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Garbage product! Warranty not honored!

I bought a Sinister Diesel IDM. Less than 2,000 miles later, I was stranded and incurred a $1700 bill to have the truck towed and the IDM replaced. Sinister would not honor the warranty because I didn’t have the diagnosis soon enough! When I called, Sinister said this happens and didn’t apologize or offer me anything except 15% off! I have now removed all their garbage from my truck and will never buy another junk product from them. Save yourself and avoid this company entirely! Poor products and no warranty = fraudsters.

27 August 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful people to deal with.

I have nothing to say bad about Sinister Diesel the product I ordered was shipped and arrived when they said it would and on time, there was as advertised, good quality and workmanship, A+ in my book good job Sinister Diesel.👍

7 August 2021
Unprompted review
Rated 5 out of 5 stars

Defective 250 amp alternator

UPDATE: Have to say they made this right. I was contacted by a rep and they replaced the item and paid for shipping to return the defective alternator. I couldn't be more pleased with the customer service! INTEGRITY!!

I was given a 250 amp alternator for my birthday approx. 1 1/2 years ago. I wasn't able to install it until 8 months ago because I didn't have time to upgrade wiring. It died this week. $550 + for something that didn't last very long. I do not recommend this product. It's inferior.

13 February 2021
Unprompted review
Rated 1 out of 5 stars

Ordered blue coolant hose, got LAVENDER

Ordered blue coolant hose. Received Lavender colored hose. Hey bros, decorate your engine bay in LAVENDER! Sinister reply... that's what it is. So far no refund, no customer service. They just lost a customer but don't seem to care!

13 February 2021
Unprompted review
Rated 5 out of 5 stars

Clear LED Dodge cab lights

The cab lights I had ordered were exactly what I was hoping for. Simple plug and play direct replacement. Made it nice and simple. They even throw in a set of directions in case your truck didn’t already have cab lights. Very bright as well. Will definitely be back for headlights, taillights, and eventually more!

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Good parts good quality

I appreciate the quality and quickness of arrival of their parts their welds and craftsman ship. However ups usually does horrible shipment and sometimes leaves knicks and scratches which can be annoying but that’s ups’s fault. All I ask of sinister is more sales products as I feel as some of their items overpriced yet I want to buy 80% of my parts from them I only buy some here and there because they are so expensive compared to oem

18 October 2020
Unprompted review
Rated 5 out of 5 stars

2004 GMC 2500 hd

Just received my new cat filter and adapter for my 2004 gmc 2500hd. Every thing came quickly and packaged very well. Getting ready to order a Lift pump for my truck next. Thank you

17 October 2020
Unprompted review
Rated 5 out of 5 stars

Quality Products

Been buying from sinister Diesel for awhile now and will continue to because of the quality of products and the customer service experience.

3 October 2020
Unprompted review
Rated 1 out of 5 stars

Ordered charge pipes and the process…

Ordered charge pipes and the process was easy. However, 12 days later the product hadn't even shipped with only one notification staying out would ship in 1 week. 10 days later it still did not ship. Sent an email to cancel order and they responded the same day.

1 October 2020
Unprompted review

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