I really like the scope and detail that Simply Wall St offers. The information is very helpful for my investment decisions. The stock screener is very comprehensive. My portfolio information is exce... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Nice tool for even an amateur investor like myself. I’ve used SWS in the past, then dropped it, but returned when I found myself wasting time searching endlessly elsewhere for my investing info needs.... See more
I've been using various platforms for a few years now, and the one I keep coming back to is Simply Wall Street...the visualisations and layout are perfect. I'm not a big fan of some of the other lay... See more
I was lost in news, analyses and predictions for markets. Simply wall.st gave me that safe from fuz and buzz spot with clear, professional and precise information about companies I am investing and in... See more
Company details
Written by the company
Simply Wall St helps investors make better informed decisions by turning complicated data into simple visuals.
Contact info
17-21 Bellevue Street, 2010, Sydney, Australia
- support@simplywallst.com
- simplywall.st
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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At Simply Wall Street I can find ALL…
At Simply Wall Street I can find ALL KINDS of information about a company.
8 July 2026
Simplified research
Makes researching stocks and markets a lot easier. For those that don’t like reading tables of company information.
11 July 2026
User friendly
User friendly, great research tool. Simple & effective way to shortlist stocks.
30 June 2026
Plan was linked to Japan by mistake
I encountered some start-up issues, but the team followed up with me immediately and proactively / swiftly resolved.
4 July 2026
Reply from Simply Wall St
Hi Andrew,
Thank you for taking the time to share your experience, and we're sorry for the frustration this caused.
We understand how inconvenient it is to have your subscription set up in a different currency when you split your time between Australia and Japan. The good news is that we can update your account to use Australian pricing and billing instead.
While we don't offer phone support, we do provide support via email and AI-assisted chat, so our team can investigate account-specific issues thoroughly, maintain a clear record of any changes, and ensure requests are handled securely.
A member of our team will be reaching out to you shortly to verify a few details and help update your account. Once we've confirmed everything, we'll make sure your subscription is set up correctly for Australia.
We appreciate your feedback, and we're glad you brought this to our attention.
Regards,
The Simply Wall St Team
They are auto generating bad data
They are auto generating bad information. E.g. keel infrastructure they are simply making up phrases never released in any financial documents and provide no source for their information with sensational headlines.
2 July 2026
Unprompted review
Reply from Simply Wall St
Hi,
Thank you for taking the time to share your feedback.
The example you've mentioned regarding Keel Infrastructure doesn't provide enough information for us to investigate the concern. If you could contact our support team with the specific page, article, or statement you're referring to, we'd be happy to review it. You can email us at support@simplywallst.com.
Simply Wall St sources its company data from S&P Global Market Intelligence, alongside information gathered from publicly available company documents. Our aim is to help investors interpret that information more easily. If we've presented something incorrectly, we want to know so we can investigate and address it.
We appreciate you bringing this to our attention and hope you'll give us the opportunity to look into your concerns further.
Best,
The Simply Wall St Team
best subscription service thus far
This is the fourth subscription service I have used and by far it is the best. The information provided is in a format that is easy to comprehend. I also like getting alerts sent to my phone updating me on any developments with my holdings.
2 July 2026
I changed my email address shortly…
I changed my email address shortly after purchasing the SWS subscription (within minutes) however, the next day I receive an email to the original email address and not the new one?
29 June 2026
Reply from Simply Wall St
Hi,
Thanks for taking the time to share your experience.
It sounds like you may be referring to the Trustpilot review invitation. That email is sent using the email address that was on your account at the time your subscription purchase was completed. If you updated your email address shortly afterwards, the invitation may still have been sent to the original address.
Your account email change should apply to all important communications going forward, so future account-related emails will be sent to your new email address.
If you're seeing anything different or believe other emails are still going to your old address, please reach out to our support team and we'll be happy to investigate. You can always contact us through support@simplywallst.com
Thanks again for bringing this to our attention.
Regards,
The Simply Wall St Team
Good value for the money.
It meets the needs for which I subscribed, e.g. portfolio tracking and stock grading.
12 June 2026
content, UI & updates
simply wallst is improv its content, making the summaries much better than before for its thesis rundowns.
User Interface improved not just visually but also to communicate facts and continues to add new featues.
11 June 2026
BAD EXPERIENCE
1. Takes a long time before the app opens
2. No reminder that ones subscription is about to expire, you just shut it off.
8 June 2026
Reply from Simply Wall St
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We're particularly concerned about the app taking a long time to open, and we'd like to investigate what's causing this. We'll be reaching out to you separately to gather a few more details so our team can look into it further.
Regarding your subscription, we understand your concerns. If a subscription has been cancelled before renewal, it remains active until the end of the current billing period and in that case we normally send subscription expiry reminder. We'd like to better understand your experience and will discuss this with you when we get in touch.
If you prefer, you're also welcome to contact us at support@simplywallst.com (mailto:support@simplywallst.com), and we'll be happy to assist.
Thank you again for your feedback. We appreciate the opportunity to look into these concerns and improve your experience.
Regards,
The Simply Wall St Team
A really useful app gives you all the…
A really useful app gives you all the relevant information to monitor your portfolio.
12 June 2026
I had a subscription auto renewal…
I had a subscription auto renewal issue. The issue was
resolved quickly and to my satisfaction.
13 June 2026
Very informative and easy to navigate.
30 May 2026
Great platform to follow your portfolio.
9 June 2026
good overall need to learn more about…
good overall need to learn more about the set up especially about portfolios
31 May 2026
Reply from Simply Wall St
We're glad to hear that your overall experience has been positive so far.
We understand that setting up and managing portfolios can take some time to get familiar with. As you continue exploring the platform, you'll discover additional tools, features, and insights that can help you track and analyze your investments more effectively.
If you need any guidance along the way, our Help Center is a great place to get started: https://support.simplywall.st/hc/en-us
Best regards,
The Simply Wall St Team
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