Simply Inked Reviews 

374
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were let down by their experience overall. Customers frequently experienced severe shipping delays, explaining that packages took several weeks to show up or got lost completely in the postal system without receiving proper tracking updates. Consumers also struggled to get assistance from the company, sharing that support teams regularly ignored messages or failed to provide working tracking information for their online purchases. Though many faced frustrating obstacles, a small group of reviewers were satisfied with the customer service, noting that representatives went above and beyond, offered replacements, and agreed to resend lost items at no charge.

What people talk about most

Order

Reviewers share mixed and uncertain feedback regarding their order experiences. Many customers report waiting... See more

Delivery service

Clients share negative opinions on delivery service, frequently reporting that orders are delayed or lost in... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a mix of satisfaction and major... See more

Response time

Reviewers highlight negative aspects of response time, consistently pointing out a lack of communication from... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers report poor support, citing ignored... See more

Reviews shaping this summary

Rated 1 out of 5 stars

i would give them less than one star if i could. i ordered a small butterfly tattoo for around £3, then paid a £5 international shipping fee which was understandable i waited for more than a... See more

Rated 1 out of 5 stars

I agree that this is not a legitimate company. I typically check reviews thoroughly before ordering from a new company and I failed to do so this time. Big mistake. I was charged immediately... See more

Rated 1 out of 5 stars

I ordered two sleeve tattoos and they never arrived. Still waiting despite it being over two weeks past the expected arrival date, plus they dont give a shipping label. I've emailed them for support b... See more

Rated 1 out of 5 stars

I ordered on 10/10 - received a tracking number because a shipping label was created on 10/15 and as of today (10/22), USPS has still not received the package to ship. I allowed a couple of weeks for... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

SIMPLYINKED the best online store for temporary tattoos.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(374)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am very disappointed

hello sir/ madam

i have purchased 8 july but i Can’t received my tattoo i got a track number but only show this massage i show you
Is that Fake company or not

Additional Information
A shipping label has been prepared for your item at 3:56 pm on July 8, 2020 in JACKSONVILLE, FL 32206. This does not indicate receipt by the USPS or the actual mailing date.

23 August 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy it. It fades in days.

Don't buy it. I literally found the same tattoos from Aliexpress for 1/4 of the price.

They say 7-14 days but this one lasted 3 days before this happened.

Aliexpress is honest and even says 3 to 4 days at leadt.

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Waste of money

Literally horrible, I haven’t received my package and I ordered last month . I got in contact and they said they were shipping out another and I still haven’t gotten that one. I email to get my money back and they said if I don’t receive it in 3-4 days contact them again.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

Awesome product

Awesome product, awesome service. Forgot to get first class and was worried it wouldn’t come for the weekend but they managed to change it for me and they arrived on time! Thank you!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

awesome!

this is the most beautiful temporary but look like non-temporary tattoo i've ever seen! from now on i will buy tattooes from here love youuu!!!

12 August 2020
Unprompted review
Rated 3 out of 5 stars

Purchased didn’t receive but promptly refunded once reviewed

I’m updating my review as tico bros llc have refunded my purchase amount. This was after an order placed mid July never arrived and I began trying to track it down. I emailed their support (zen desk automatic replies) and received no actual reply until I Facebook messaged them the no contact situation. Here is my advice as a small business owner to another:

1. No matter how small purchase is incorporate a ‘tracking’ for your sold item. Even if it is paper!!!
2. Don’t use zen desk...not conducive to customer contact.
3. Offer same day shipping especially if your product is small.

8 August 2020
Unprompted review
Rated 1 out of 5 stars

I am angry

I am angry. I ordered three tattoos on July 18th, two lotus flower tattoos and a rose tattoo. It is now August 7th and I have not received them. I tried asking for help on Instagram and they sent me to their FAQ page and it was not helpful. I went here and I’m seeing everyone else having this problem. Please don’t buy from these people, I know you may read these bad reviews and think “oh that won’t happen to me”, but just avoid the risk and buy from somewhere more trustworthy and a place with good reviews. Also there are a lot of obviously fake 5 star reviews. I can provide pictures and evidence of my experience.

7 August 2020
Unprompted review
Rated 5 out of 5 stars

Easy to apply and l1st for a long time

I am in love with these tattoss they are litterally the best 😍 I've tried many and they last for a long time. What I like most about them is that they are realistic and the designs are awesome! They are easy to apply and look really beautiful. I'm surely gonna use them again!

5 August 2020
Unprompted review
Rated 1 out of 5 stars

Simply Inked is more than Simply Disappointing

My niece, Alysha, who is 14 wanted a tattoo from this site/business. They took the funds out of my account, and after waiting 2 weeks and nothing, I called several times and left emails to them. Now we're just shy of one month and still absolutely not one word from these people. The other day, she was so disappointed and angry that places like this take your money and don't give a crap about their customers, nor a child/teen's emotional well being. Very upset, and way past disappointed.
Brei

31 July 2020
Unprompted review
Rated 5 out of 5 stars

You need these for summer!

Great quality products and great customer service! Already getting so many compliments on my temporary tattoos- everyone thinks they’re real! So fun.

30 July 2020
Unprompted review
Rated 1 out of 5 stars

I wish I could leave 0 stars

I wish I could leave 0 stars! I ordered these back in May, it’s now the end of July and I still haven’t received them. I have emailed customer service and Gage emails back everytime and says “The package should have arrived by now. I'll look into what went wrong. Could you please send me your shipping address so that I can confirm that we sent it to the correct address?” (Seriously I just copied and pasted that) everytime, I resend my address in hopes to receive them within the week, they never come. My best friend ordered some and got them within 2 days so at first I thought it was a genuine mistake but not anymore they’ve had PLENTY of time to help me. I just want my money back we’re all in a hard time and I need the money I honestly shouldn’t have ordered in the first place but that’s no right for them to keep someone’s money and not send the product. I had extremely high hopes with this now “Gage” won’t even reply and help me. All I get now from this company is discount emails as if I’m gonna order anything else when they can’t even send me my original order!!!! so here I am months later, warning you to be careful. I tried being nice and getting help but I guess I will file this as fraudulent now. Thanks for nothing simply inked I was so excited but you guys are a joke. You know, if the product was bad I wouldn’t even leave a bad review because now everything works out for everyone but this is ridiculous and as I scrolled through the reviews I noticed I’m not the only one with this issue. You guys better fix this.

29 July 2020
Rated 1 out of 5 stars

I WISH there was a 0 stars option

I WISH there was a 0 stars option. I ordered a custom tattoo in February, it’s now the end of July and still no tattoo. I’ve contacted customer service a million times and they have claimed to re send it but it never comes. DO NOT BUY.—Edit: Trust Pilot has contacted me because simply inked claims I’m not an actual customer but I have proof of purchase and lots of emails of me trying to get a refund from simply— Simply inked is a Fraudulent company PLEASE do not purchase anything from them!!!! Spent almost 30$ on a tattoo I never got. Had the exact same problem as another person who reviewed on here where they claimed my address was faulty then kept saying they were re sending it but it’s been almost 7 months.- edit #2 simply inked has emailed me to take down my review and has once again reported it, also for those of you who do not know, if they’ve taken your money you can file a report with the better business bureau, that seems to get the thieves attention.

29 July 2020
Rated 1 out of 5 stars

AVOID at all costs. Utter garbage

AVOID. The product is HOT GARBAGE. Low quality, smaller than advertised, no better than a children’s rub on. Also a size only big enough for children. So if you have a six-year-old in need of ink that lasts less than 24 hours, you’re set. Hope you don’t mind waking up the next day with a waste of money in your sheets.

Edit: Received an email from support blaming me for poor application. They never mentioned the advertising discrepancy, and there was zero accountability. You guys need to re-evaluate your product, business model, and customer service training. Or you could just blanket with fake reviews, and delete the one stars. I’ll put two now so you don’t call it a “violation of terms of service”

Edit edit: I asked that the customer service representative Dan address the issue of the poorly sized product vs what was advertised. Dan offered to refund my money IF I REMOVED THIS REVIEW. I asked that he do more, like seek better training for associates, review their instructions, and remove their fake five star reviews.

Edit edit edit: just got an email from TrustPilot. Simply Inked “doesn’t believe (I’ve) had a genuine buying experience.” So TrustPilot is asking for verification. I sent them the email thread with Dan, a pic of the original page, a pic of the fraudulent product, and pictures of the outside of the envelope WHICH I SAVED. TrustPilot, I’ve had a genuine experience. And it’s awful. Are you guys verifying the five-star reviews for real experiences as well? Or only when the company reports it?

Edit again: Thank you.

19 July 2020

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