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Simply Home Mirrors Reviews 215

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TrustScore 4.5 out of 5

4.4

Furniture Manufacturer
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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product quality, describing items as stunning, sturdy, and elegant, often exceeding expectations. The staff, including delivery drivers, are frequently praised for their helpfulness, politeness, and excellent communication, ensuring a smooth experience from order updates to delivery. People appreciate the reasonable pricing and the overall quality of the products, with many expressing their intent to purchase again. However, some customers experienced significant delays in delivery, with items arriving much later than expected or without prior communication. A few reviewers also reported receiving incorrect or damaged items, and some noted issues with product quality not matching descriptions or images, such as cheap-feeling frames or warping. There were also instances of poor communication regarding returns and refunds, leading to frustration for some individuals.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays, sometimes waiting... See more

Product

Customers consistently note positive experiences with product quality, describing mirrors as stunning,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Order

Users describe ambiguous interactions with order, with some customers praising quick delivery, receiving... See more

Staff

Customers had positive experiences with staff, frequently praising delivery drivers for their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a Brooklyn Black Curved Top Large Grid Mirror, which is absolutely stunning. Order took a little while to be delivered, but Simply Home were great, they kept us updated with the o... See more

Rated 5 out of 5 stars

Great product excellent quality and great price Purchased in sale and extra 20%off which made it great value Delivery was great had a call 30 minutes before as arranged Can’t fault this company w... See more

Company replied

Rated 5 out of 5 stars

I’m super happy with this purchase! The mirror is fantastic- great quality, heavy, and crystal clear. It really fills the room beautifully and adds a touch of elegance. Communication throughout was ex... See more

Company replied

Rated 5 out of 5 stars

Great choice of large mirrors. Quick delivery. Arrived on time Perfect choice for cloakroom, Black Orion rectangular wall mirror. Have another mirror in mind for family room!

Company details

  1. Furniture Manufacturer

Written by the company

Exclusive Affordable Furniture & Accessories For Your Home

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I purchased a crushed diamond tv unit

I purchased a crushed diamond tv unit, I am sooo glad I went ahead with the purchase, what a beautiful addition to my living room. The pictures on there website does not do it justice, absolutely stunning, I would recommend this company to family and friends they are very cost effective and a helpful company so thank you Simply home I will be purchasing with them again ❤️😍😍

18 December 2023
Unprompted review
Rated 5 out of 5 stars

100% happy

Great product high quality even the delivery was good the guys opened it had me check it over so everything was OK I can't say about customer service because it was just so simple I ordered got it a very happy customer and I would buy from them again and will 100%

8 October 2023
Unprompted review
Rated 5 out of 5 stars

I'm very pleased with my purchase

I'm very pleased with my purchase. The Items were better quality than expected. Delivery driver Matt was really helpful. Would definitely use again and would highly recommend this company

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Glass Nest Tables

We are very happy with Simply Home product Glass Nest Tables. Excellent delivery service from Aidan. Who unpacked and left the tables in the room we wanted. Great Service! Thank You 🙂

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Great furniture

Great furniture! Unique designs that you won't find elsewhere. Customer service excellent & polite, same as the delivery guys, they unpacked the item with care and made sure everything was in place before they left. Will definitely purchase again 😊

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service

I ordered a new dressing table and im absolutely frilled.

The finish is amazing and the delivery team were the best.

Thank you all at simply home uk

2 July 2023
Unprompted review

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