Simple Life App Reviews 40,925

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 10,955 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and positive attitude of the staff, making interactions pleasant. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The app is often described as easy to navigate and effective, with many users finding it a great help for their goals. However, some customers also noted difficulties with the app's navigation and occasional glitches, particularly with food identification and prompt accuracy. A few other people also felt that the product was not always personalized to their specific needs or that the program became repetitive over time.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the app's ease of use and helpful... See more

Application

Reviewers highlight positive aspects of the app, with many finding it easy to use and appreciating its free... See more

Product

Users describe ambiguous interactions with the product. Some customers found it helpful for staying on track,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This app is not what I expected but it’s working. 5 stars for that! The food identifier portion is buggy BUT the interaction with the crazy little sidekick makes you want to interact. I thought the l... See more

Company replied

Rated 4 out of 5 stars

Blinky's cute. Reminds me of the Tomigachu pet game. I love the daily assignments;workouts. It has AI;Avo Vision to see how many calories are in it, if your curious. There's alot of educational videos... See more

Company replied

Rated 4 out of 5 stars

They are way more conscious than I am about being aware of what you’re eating and drinking. Particularly drinking. You WILL stay hydrated with this app. Not quite as much instruction in Tai Chi as I... See more

Company replied

Rated 5 out of 5 stars

I’ve experienced a new way of learning about food and helping my body recover from my past choices of how I’ve chosen to eat, and take care of myself. A very positive and encouraging process!! Never... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

About Simple Life App

Written by the company

The Simple app coaches people on long-term weight loss and healthy eating.

We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.

With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:

1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.

2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.

3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.

Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

41K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Cute icon- nice monitor idea

Cute icon- nice monitor idea - program refuses to log accurately. Bought it for exercise & rarely shows exercise - the times I’ve found exercises, they required balance I don’t have. I have left messages that it required too much balance & no adjustment has been made in what is sent to me.

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Kay,

Thank you for sharing your feedback and describing your experience with the app. The comments about exercise tracking and the types of exercises provided are appreciated, and it’s helpful to know that balance requirements have been a concern for you.

If you’d like further assistance or wish to discuss your experience in more detail, please reach out to help@simple.life. The team is always interested in learning more from users to help improve the experience.

Thank you again for taking the time to share your thoughts.

Kind Regards,
Megan,
Simple Team

Rated 5 out of 5 stars

It does not know what crawfish is

It is always green

17 April 2026
Simple Life App logo

Reply from Simple Life App

Hello Graice,

Thank you for sharing your feedback. It’s great to hear your thoughts, and the team appreciates you taking the time to leave a review.

If you have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Great app to use to see where you’re…

Great app to use to see where you’re going wrong with diet and exercise. Easy to use and track meals with. The coach has great advice for food and exercise tips.

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello April,

Thank you for sharing your positive experience with the app. It’s wonderful to hear that you find it helpful for tracking meals and gaining insights into your diet and exercise routines.

Your feedback about the coach’s advice is much appreciated. Knowing that the tips have been useful means a lot to the team.

If you ever need further assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Regarding email support

Regarding email support: I was very grateful for the quick response I received.

15 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Crow,

Thank you for sharing your feedback and mentioning the prompt response from the team. It’s great to know that the support met your expectations.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 2 out of 5 stars

Your advert said it was free- it isn't

Your advert said it was free- it isn't. Your advert said it was printable - it isn't. I told you I had bad knees - this doesn't appear to be considered in the exercises. Taiwan chi is SOOOO boring. And the coach seems to focus on making me feel guilty about anything involving any sugar.

18 May 2026
Simple Life App logo

Reply from Simple Life App

Hello FrogsofWar,

Thank you for sharing your feedback and describing your experience with the app. Your comments about the advertising, printability, and exercise options have been noted. The mention of your knee concerns and your thoughts on the exercise content are appreciated, as is your perspective on the coaching approach.

If you would like further assistance or wish to discuss your experience in more detail, please reach out to help@simple.life.

Thank you again for taking the time to share your thoughts.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

Very good tracking

Very good tracking

17 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello,

Thank you for sharing this positive feedback about the tracking feature. It’s great to know that it’s working well for you.

If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

It’s better than anything I’ve done…

It’s better than anything I’ve done before but I’m not 100% in tracking Everything. I’m working on myself cause I’m not happy with how I look

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Deb,

Thank you for sharing your thoughts and for being open about your journey. It’s great to hear that you’re finding Simple helpful compared to other approaches you’ve tried.

Your commitment to working on yourself is truly admirable. Every step forward counts, and it’s inspiring to see your dedication to making positive changes.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 2 out of 5 stars

I have troble with the app

I have troble with the app. I find it hard to log in my food. It always shows what I had for the last.day ir two. I can not enter what I currently had to eat. Once breakfast. Time has. Past I need to log lunch. I just had breakfast.

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Claudia,

Thank you for sharing your feedback and describing your experience with logging food in the app. It’s important to us to know when users find certain features challenging.

If you’d like further assistance or want to help us better understand your experience, please reach out at help@simple.life.

Your input is appreciated, and thank you for taking the time to share your thoughts.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Very insightful tips

Very insightful tips. Enjoy chatting with coach.

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Jan,

Thank you for sharing your positive experience. It’s great to hear that you find the tips insightful and enjoy your conversations with the coach.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

When I contacted Simple with questions they understood.

When I contacted Simple with questions or concerns (or both), someone responded quickly, often before I expected! The solution(s) were simple and my issues resolved without stress. That happens rarely in these days of AI when it's difficult to communicate concerns clearly. Simple keeps it simple (pun intended, I guess). Thanks, Simple, for your help, support, and understanding.

14 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Linda,

Thank you for sharing your experience and for highlighting the support you received. It’s great to hear that your concerns were addressed promptly and that the process felt straightforward and stress-free.

Your feedback about clear communication is truly appreciated. The team values knowing that the support provided made a positive difference for you.

If you ever need further assistance or have more questions, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

None to add now

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello,

Thank you for taking the time to leave a review. Your feedback is appreciated and helps us continue to improve the experience for everyone.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

You are accountable for what you eat

You are made accountable for what you eat and drink

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Lisa,

Thank you for sharing your thoughts and for highlighting how the app encourages accountability with food and drink choices.

It’s great to hear that this aspect has stood out in your experience. Feedback like yours helps us understand what matters most to our users.

If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Motivation

Keeps me motivated to check in and do my workout for the day

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Christel,

Thank you for sharing your experience. It’s great to hear that the app helps keep you motivated and supports your daily workout routine.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 3 out of 5 stars

Dislike & do not have the time to log…

Dislike & do not have the time to log my meals. I joined for the exercises. I work a very busy schedule.

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello No,

Thank you for sharing your feedback and letting the team know about your experience. It’s understandable that logging meals may not fit into a busy schedule, and your interest in the exercise features is appreciated.

If you have any further comments or need assistance, you’re always welcome to reach out at help@simple.life.

Your input is valued and helps the team continue to improve the app.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

New user and I’m very engaged with the…

New user and I’m very engaged with the app because it’s encouraging and engaging me throughout the day!

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Sharon,

Thank you for sharing your experience as a new user. It’s wonderful to hear that the app is keeping you engaged and motivated throughout the day.

Your feedback is greatly appreciated, and it’s great to know that you’re finding value in the support provided.

If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 4 out of 5 stars

I like the feedback

I like the feedback, but wish I could change the time in the stamp to be more accurate when I don’t have time to log the meal or snack, when actually eaten.

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Brad,

Thank you for sharing your thoughts and for highlighting what you enjoy about the feedback. Your input about adjusting the time stamp is appreciated and helps us understand what matters most to you.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 1 out of 5 stars

Harassment! And then some more...

Curious as to what this is all about, thinking yes, lets explore it. I've signed up, answered a few questions, in the twenty minutes since I've had 12 messages through the app, 8 emails and I am only 20 minutes into my 'journey!"
At this rate I'll be explaining that the free does not mean a tenner a month and they are hastling me to the edge in a short period of time!
What have you had to drink? After all those messages nearly a bottle of wine you half wits!
How much water have you had? I don't know, I'm wondering what noise my phone will make next!
How are you feeling right now? Flippin peed off I've given you lot a tenner to be fair!
If you are desperately lonely and want to respond like a labrador puppy to constant interruption then go for it, if you half have a life of are trying to cook a meal or have five minutes head space then avoid this massive intrusion and save your cash, come up to Northumberland and lets go for a walk!

17 May 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Dave,

Thank you for sharing your thoughts and taking the time to leave a detailed review. Your feedback about the volume of messages and emails received shortly after signing up is appreciated, and it’s clear this has impacted your initial experience.

If you would like to discuss your experience further or need assistance, please reach out to help@simple.life. The team is available to listen and help address any concerns you may have.

Thank you again for your honest feedback and for giving Simple a try.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello JSki,

Thank you for sharing your thoughts and highlighting the app’s ease of use and design. It’s great to know that you’re enjoying the experience.

If you ever have questions or need assistance, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 4 out of 5 stars

Like It for accountability but wish…

Like It for accountability but wish there was meal plan and easier way to take a day off

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello San,

Thank you for sharing your thoughts and for highlighting how the app supports your accountability. Your feedback about meal planning and taking a day off is appreciated and helps us understand what matters most to users.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 5 out of 5 stars

Logging daily activity a breeze…

I enjoy the cute fluffy critter and making him smile when I log anything

17 May 2026
Simple Life App logo

Reply from Simple Life App

Hello Erica,

Thank you for sharing your thoughts. It’s wonderful to hear that you enjoy interacting with the fluffy critter and find it motivating to make him smile as you log your progress.

If you ever have questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look