Emailed customer services as my double pram unfortunately had a fault with part of the mechanism. As under warranty still was hoping the part could be fixed/replaced. Informed that my pram is no l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently enquired via email about whether I could purchase a car seat liner as a spare part, despite it not being advertised as an option. I was contacted promptly and the item was sourced an... See more
This high chair is ideal to use from birth, it is easy to clean, unfold and fold, when folded it takes up very little space. Delivery was very quick, ordered on 24 June and was delivered 26 June. My d... See more
We obtained a pre-used Silver Cross car seat from a friend for a newly born grandson. It was well constructed and worked fine until the grandson outgrew it. As it had been well used it was n... See more
Company details
Information provided by various external sources
Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
Contact info
Micklethorn, BD23 3JA, Broughton, United Kingdom
- 0345 872 6900
- customerservice@silvercrossbaby.com
- silvercrossbaby.com
4.4
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Silver cross dune 2 bundle
Excellent service from ordering to delivery, which was on time. Product is of an extremely high quality and we were kept updated on the delivery status. Very happy with purchase.
13 June 2026
Unprompted review
Fast delivery
Fast delivery, arrived in two days from the time of placing the order!
16 June 2026
Unprompted review
Top quality product
The product arrived on time and was easily assembled. Customer support were really good. Top quality product.
28 April 2026
Unprompted review
Fastest delivery service
I had ordered my pram and car seat without realising it will take long to be delivered. I then went on and called the company and they kindly arranged for my car seat to be delivered sooner in case baby decides to show earlier. I got it delivered in 3 days. Exceptional service!
11 June 2026
Unprompted review
I love the new version of silver cross…
I love the new version of silver cross clic. Much stable than clic 1. Goes smoothly and my son looks very comfortable. Also love the travel bag that comes with it .
Its easy to open and close. So far very pleased with it.
25 June 2026
Unprompted review
Fantastic quality
Fantastic quality products and excellent communication from customer service. A lot of my things are silver cross brand and I wouldn’t want to go anywhere else!
19 June 2026
Unprompted review
Great service and product
Had a great, easy experience ordering with silver cross. Decided to get a ride on board for my toddler after much hesitation but I was able to take both my daughters (3 y/o and 3 weeks) out by myself with the help of the board. My toddler loved it. It's very sturdy and doesn't have me walking miles away from the pram. Totally recommend the ride on board!
19 June 2026
Unprompted review
Sturdy safe high chair
Fast delivery of a sturdy, safe, high quality high chair
5 June 2026
Unprompted review
Service and Valet
We sent our pram for the service and Valet that Silver Cross offer and it did not disappoint! The pram, seats, covers and chassis turned out brilliantly. It's given peace of mind knowing it's been properly cleaned and serviced. The service was really efficient, they sent us boxes to put the items in beforehand and then picked the packages up promptly. The turnaround for receiving them back was also really quick.
Customer service via email were fab with their responses too and really supportive and helpful.
Would definitely recommend!
8 June 2026
Unprompted review
Fantastic for travelling
Great features, very easy to use and fantastic for travelling.
17 June 2026
Unprompted review
Amazing company
Amazing company. when my pram was deemed unsafe and I was left with no pram and 4 children they did everything they could to ensure I had a pram that was fully working, valeted and suited my large family.
Thank you ever so much for your time and patience.
1 June 2026
Unprompted review
Light weight and convenient
I like how the Clic is light weight and easy to be folded during travel. It was my solely companion in the plane when I used one hand to fold it and put up in the cabin. When I arrived I unfolded it and put my baby inside it before leaving the plane.
I enjoy traveling with it 🫶
22 December 2025
Unprompted review
Lite and easy to use
11 June 2026
Unprompted review
Silver cross was very quick in…
Silver cross was very quick in delivering my clic 2 stroller so I was very happy with that! the stroller it self is just amazing and so easy to fold down and set up, I love the fact I can carry the stroller once set down and I love that I can keep the stroller safe once it’s set down and put it in its very own carry case, which is water proof so that’s a bonus! The only problem with this carry case is I have used it twice and already have a hole in the bottom of the case I know there will be wear and tear but for a hole to happen so soon that’s not Normal! I am very carful with the stroller once put away in the case so I am annoyed about that, but the stroller it self is just so light and beautiful! the rain covers that comes with the stroller are really good to! With straps to attach to the legs of the pram so it don’t fly away and it goes over the handle so keeps the baby change bag nice and dry to, overall I’m in love with it xx
14 June 2026
Unprompted review
High chair
Quick and efficient service. Good quality products. Reasonably priced
10 June 2026
Unprompted review
I’m a grandma… had silver cross for my…
I’m a grandma… had silver cross for my children and i bought them their silver cross everything… pram… buggies… high chairs… car seats for their children just because of the outstanding quality and timelessness to always look good.
I recently needed some spare parts that i had mislaid and customer service were just brilliant and got it out for me the next day… absolutely brilliant
2 June 2026
Unprompted review
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