24 hours to charge battery, completely dead in 3 days while on standby. Told that is normal. Lol. 1out of 4 days needed for charging. Constantly drops connection. Lots of better options with better wa... See more
Company replied
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See what reviewers are saying
This stupid thing is useless. I can’t even get it paired to my phone. And even if it is paired you can’t go out of range of your phone. So why do you need it? I can call on my phone if I need hel... See more
True Customer Service! Within 2 minutes of placing the call I was talking to a Human Being, Sharan! I was having problems installing the Silent Beacon App, my fault, Sharan was very patient with me... See more
In 2021, I did not have the best of experiences with Silent Beacon; however, I was recently contacted by the CEO himself to make the situation right. I am impressed by the company's desire to do righ... See more
Company details
Written by the company
The Silent Beacon is designed with a fundamental focus on personal security, safety, and accessibility, ensuring that these critical elements are not just features, but the core tenets of its functionality. This device is engineered to provide users with a reliable means of protection and communication in emergency situations. It enables quick access to help with a simple press, directly connecting users to emergency services or predefined contacts, thereby reducing response times and potentially saving lives. Furthermore, its user-friendly design ensures that individuals of all ages and abilities can operate it effortlessly, making security and peace of mind accessible to everyone. Whether you’re a parent, a senior citizen, or an outdoor enthusiast, the Silent Beacon offers a versatile and essential tool for your safety arsenal.
Contact info
9200 Corporate Blvd. Suite 250, 20850, Rockville, United States
- 888-652-1172
- support01@silentbeacon.com
- silentbeacon.com
2.8
Average
23 reviews
Hasn’t replied to negative reviews
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Not worth spending your money and time
Pre-ordered a device back in June 2017 and haven't received anything as of today 8/14/2018. I wanted to demo it for our organization for safety reasons and am being questioned by the head of administrative staff where is the product.
Every three months you get a news letter something like "we are excited to announce your device will be shipped soon" and then after some days you will receive another news letter, we found a bug in the device and are trying to fix it. And then another news letter this device will work only with iOS and the device will be shipped soon for Apple users. And then another email "We experienced a delay from the manufacturer oversees".
You don't get a proper response when you ask them to refund the money. All you get to hear is the product will be shipped soon. But when?
14 August 2018
Unprompted review
Reply from Silent Beacon
Greeting Prasad. Your product was shipping along with thousands of others October 2018. We see that it was received, so if you could kindly update this review, that would be important to us.
At no time did we promise a device to be delivered in 2017 and our stipulation under "pre-order" was for our first product that was being manufactured. We offered a refund to anyone who was unable to wait and when going through our correspondence we did not see an indication to refund your discounted pre-order.
We would love to send you a 2.0 device for your troubles, so please reach out on our website so we may ship this exciting new product to you.
SB Team
Worth the wait!
The long wait was worthwhile! This is an excellellnt product - I knew it would be - that's why I waited. It's a bit of a challenge to learn how to set it up but I was able to get help from technical suppport, and I'm still learning. I'm told there will soon be an instructional video
15 November 2017
Unprompted review
Reply from Silent Beacon
Thank you for the first review Adele. We would like to send you a free 2.0 Device that has just hit the market. Please email us directly from our website and we will ship one right out to you!
SB Team
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