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Rated 5 out of 5 stars

The reservation process was straightforward and the communication has been clear and easy to follow throughout, which makes the experience feel smooth and well handled. It feels like it’s been bu... See more

Rated 5 out of 5 stars

The pre-order process was smooth and well communicated. Had a question about sizing and the support team got back to me quickly with a clear answer. The emergency and fall detection is what sold me on... See more

Rated 5 out of 5 stars

My mother has been using the Haelo Ring for a little while now, and she really likes it. She says it makes her feel safer, especially when she’s out and about or spending time alone. The ring gives he... See more

Company replied

Rated 5 out of 5 stars

I was interested to come across this idea while searching for solutions online and have reserved a ring. I like the discreet styling of the jewellery, and in particular the reassurance of fall detecti... See more

Company details

  1. Safety Equipment Supplier

Written by the company

Haelo is a protection platform for safer independent living. Our flagship wearable is the Haelo Ring, the first smart ring designed for safety – with fall detection, 24/7 monitoring, and rapid alerts for families and caregivers. Built with clinical input, including NHS-linked experience and Senior-Living facility validation, for discreet, everyday peace of mind. Haelo – let's make caring easy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

A very promising product

I am thoroughly impressed by the features of the smart ring that the team at Haelo have created. Once the product is released to the public I will be buying some for my grandma and grandpa who live out of town, just in case. You never know!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Designed with care - looking forward to it!

The reservation process was straightforward and the communication has been clear and easy to follow throughout, which makes the experience feel smooth and well handled.

It feels like it’s been built with real care and understanding of safety needs, by people who clearly know the space and want to make a difference.

Overall, a simple but powerful idea that feels genuinely useful and reassuring.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Smart idea, great support

The pre-order process was smooth and well communicated. Had a question about sizing and the support team got back to me quickly with a clear answer. The emergency and fall detection is what sold me on it. A practical idea executed simply.

23 March 2026
Rated 5 out of 5 stars

I was interested to come across this…

I was interested to come across this idea while searching for solutions online and have reserved a ring. I like the discreet styling of the jewellery, and in particular the reassurance of fall detection. The website design is also lovely.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Have reserved one for my elderly mother…

Have reserved one for my elderly mother who lives alone, this sounds like such a simple but essential product - will give both her and me peace of mind.

26 March 2026
Unprompted review
Haelo logo

Reply from Haelo

Thank you for the wonderful review! We made Haelo exactly for people like your Mother so are very pleased it will bring you peace of mind!

Warm regards,
Haelo Team

Rated 5 out of 5 stars

My mother has been using the Haelo Ring…

My mother has been using the Haelo Ring for a little while now, and she really likes it. She says it makes her feel safer, especially when she’s out and about or spending time alone. The ring gives her a sense of reassurance without being intrusive or complicated. It’s a simple way for her to feel more confident day to day, and that peace of mind has been genuinely valuable for her.

26 March 2026
Unprompted review
Haelo logo

Reply from Haelo

Thank you for the wonderful review Charlotte! We were honored to have you in our first batch of beta testers and are incredibly happy that it worked so well for your family!
Looking forward to sending you the final product when it's ready,
Haelo Team

Rated 5 out of 5 stars

Really excited for this

Really excited for this. Just reserved one for my brother who has a heart condition and lives alone - will be nice for our family to finally have some peace of mind 🤗

8 March 2026
Haelo logo

Reply from Haelo

It's great to see that Haelo could help your brother Charlie – our aim is to bring peace of mind to more families!
Warm regards,
Haelo Team

Rated 5 out of 5 stars

Genuine peace of mind

You can tell this was built by people who have actually been caregivers. The features address all the real-world problems. Spoke to their team briefly on email and they were wonderful.

20 February 2026
Unprompted review
Haelo logo

Reply from Haelo

Really glad that we gave you that impression! We've put years of research - and, yes, decades of experience as carers looking after parents and grandparents - into Haelo and are pleased that others can see that!

Thank you very much,
Haelo Team

Rated 5 out of 5 stars

Amazing

Amazing, such a great product! Where has this been all my life?

19 February 2026
Haelo logo

Reply from Haelo

Thanks James! We're planning on keeping the rest of your life safe now you've found us!!

Warmly,
Haelo Team

Rated 5 out of 5 stars

Just reserved one for my dad

Just reserved one for my dad. The checkout process was very easy and took less than 2 minutes. Looking forward to launch day.

25 February 2026
Unprompted review
Haelo logo

Reply from Haelo

Excellent! Thank you for reserving Harry - let us know if you have any questions or suggestions in the meantime! We're always here!

Warmly,
Haelo Team

Rated 5 out of 5 stars

Done!!

Done!!! Secured my spot. I have been following you guys for months and I am SO ready to ditch the ugly necklace my Mum refuses to wear. Website also worked well - very professional checkout flow. LFG!!!

29 January 2026
Haelo logo

Reply from Haelo

Awesome! Feels really validating to get such a warm response to what we're building and, while we don't want to 'knock the competition' we do agree that Haelo is designed to be worn seamlessly!

All the best,
Haelo Team

Rated 5 out of 5 stars

Inspiring

I think Alex and the team’s idea is inspiring and I can’t wait to see and try the product. There is a real gap in the market for a device like this and I am excited for what Alex and his team deliver.

19 February 2026
Unprompted review
Haelo logo

Reply from Haelo

Thank you very much! We're very glad that you've taken the time to learn about Haelo and look forward to sending you one of our rings soon!

Warm regards,
The Haelo Team

Rated 5 out of 5 stars

Great service so far- looking forward

Great service so far. The reservation process was easy and the email clearly explains what the product does and what happens next. The ring itself looks sleek and practical. Planning to gift it and I know my mum will like it - stylish and practical - so much better than a pendant. Sometimes I try calling her and she doesn’t pick up her mobile - possibly phone issues, hearing aids, me and my sister get concerned and ask each other have you heard from mum. Looking forward to launch and peace of mind.

28 January 2026
Haelo logo

Reply from Haelo

Pleased you've enjoyed the Haelo experience so far Phil and looking forward to bringing you greater peace of mind!

Let us know if you ever need anything else,
The Haelo Team

Rated 5 out of 5 stars

Finally a device that focuses on…

Finally a device that focuses on PRIVACY. I don't want a camera in our house. I just want to know if my mum falls. This is the perfect balance!!

18 January 2026
Haelo logo

Reply from Haelo

Yes your privacy is very important to us! Glad to be able to help you care for your mother, Klimentina!

Let us know if you ever need anything else,
The Haelo Team

Rated 5 out of 5 stars

Great for our Nan who had a fall

This is exactly what we have been looking for to help our Nan who broke her femur last year. She has been using a wristband with a button which is very basic. Ordering was easy and I think it looks pretty attractive considering how much it does and the tech it must have inside.

18 January 2026
Haelo logo

Reply from Haelo

Yes Haelo is designed to be the next generation of care technology! Thank you for your nice review!

Let us know if you ever need anything else,
The Haelo Team

Rated 5 out of 5 stars

Nice easy sign up

Nice easy sign up - very excited for this product!

13 January 2026
Haelo logo

Reply from Haelo

Glad you found the process easy Josh!

Thank you for your review,
The Haelo Team

Rated 5 out of 5 stars

Super quick reply from support when I…

Super quick reply from support when I asked about shipping dates. nice to deal with humans. reserved my ring!

13 January 2026
Haelo logo

Reply from Haelo

Can assure you that we're all human here and enjoyed talking with you too Erik!

Let us know if you ever need anything else,
The Haelo Team

Rated 5 out of 5 stars

Ring

Good experience with this!! Like that the ring comes in US sizes and they will send a sizing kit before so you can make sure it’s snug - my son is a big gadget person and says there is no point being protected if it is loose. Feel like this company have thought about that. Price is good too compared to other options we researched. Thanks

15 January 2026
Unprompted review
Haelo logo

Reply from Haelo

Yes, we couldn't agree more with your point about getting an optimal fit Mark and that's why we choose to send out a sizing kit to ensure each customer finds their perfect fit!

Thank you very much for your review,
The Haelo Team

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