The booking process went easy & well. But I did have to cancel my initial booking & rebook new shuttle service due to a flight change. Apparently Shuttle Finder had me double booked even though I had... See more
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Review summary
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My ride was on time and very professional. My luggage included a folding mobility scooter, so it required a bit of maneuvering to get everything loaded. My driver was patient with the process which ma... See more
I arranged transportation for eight passengers using two vehicles. One vehicle arrived on time, while the second experienced approximately a 15-minute delay. Despite the late arrival, the driver, Alfr... See more
Driver checked in with me day before pickup to veriy trip and time. That was reassuring. Driver arrived right on time. Was pleasant and a good driver. His car was comfortable and cleqan. What did... See more
Company details
Information provided by various external sources
Find your ride here! Compare & save on airport shuttles and private car services. Booking your next ride couldn't be easier.
Free Cancellations
Cancel for A Full Refund
Cancellations are easy as long as they’re done before the cancellation cut-off window. The cancellation window for each specific provider can be seen on the search results page, by clicking on the green text “Free Cancellations”. The cancellation policy will also be shown on the checkout page under the "Complete Reservation" button. It can also be seen on your receipt.
To cancel, just click on the cancellation option in the help section to get started. You will be refunded in full - no charges or fees!
Note: Each vehicle provider sets their own cancellation window policy. We apologize, but we cannot refund any cancellations made after this cancellation policy window.
Contact info
1640 5th Street, Suite 202, 90401, SANTA MONICA, United States
- 1-800-PARKING
- service@shuttlefinder.com
- shuttlefinder.com
4.0
Great
2K reviews
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This review is based solely on customer…
This review is based solely on customer service as I did not use the car ride. I realized once arriving at my destination late Friday that I would not be staying at that particular hotel and wanted to cancel or reschedule to be picked up somewhere else, however, when calling the number for customer service on my email The recording stated this was no longer their number and gave out another contact phone number. By this time it was after 5 PM and the new number recording let me know that they would not handle any more. Customer service calls until Monday at 9 AM. My pick up time was for 9:40 AM And when reaching out to them on late notice to cancel, they said it was too late that they require 24 hours notice. I would think that a company offering this service would have someone manning the phones over the weekend. I even tried to respond via email and it bounced back. If someone had just responded, I could have switched my pick up location, but that was not the case.
17 September 2025
Our driver was kind.
Our driver was kind, informative, professional, and on time. Everything you could want
8 September 2025
Our driver was kind and made sure that…
Our driver was kind and made sure that we were dropped off at the door! Great experience !
10 September 2025
It was my first time using the service
It was my first time using the service. It was easy and worry free pick up from airport.
2 September 2025
The shuttle did not show up
The shuttle did not show up, so I’m assuming this is a scam. Had to hire an Uber to get us to the airport.
28 August 2025
Trip isn't until Nov 2025 but reserving…
Trip isn't until Nov 2025 but reserving the shuttle from airport to hotel and back went well.
8 September 2025
The experience was good
The experience was good. They were prompt and courteous . The only issue was we were expecting a van and a suv was what we got. We felt really cramped during our ride with luggage pressed around us.
30 August 2025
This is the way to go when traveling to NYC
This is the way to go when traveling to NYC! Great prices, great professional drivers, NO STRESS. So happy we booked this stuff before we got to New York. They consistently monitor your flight information and are on top of getting you back to the airport with plenty of time.
26 August 2025
Booking was quite easy
Booking was quite easy. You may need to rethink the timeframe for the DC metro area. Traffic extremely busy during the early morning rush-hour. My flight to Ethiopia would require you to be a little bit earlier to get me to the airport. And then since I’m coming home from an international flight, the agent waiting for me would have to wait a little bit longer because I’m coming through customs. As everybody knows coming through customs, the line is extremely long. Just a friendly FYI, but other than that, everything is cool. I’m waiting to get that adjustment from your group now so that I can get there on time a little bit earlier and then the return flight that the agent does not leave prematurely.
29 August 2025
It was simple and looking forward to…
It was simple and looking forward to the service when I arrive in Seattle.
25 August 2025
Easy to schedule
Easy to schedule. Contact with driver was continual and efficient. One of the best travelling experiences I have ever had.
12 August 2025
Booking was simple
Booking was simple. First time user of Shuttle Finder. Hopefully we will connect easily with our driver.
11 August 2025
Site was easy to navigate
Site was easy to navigate and most importantly the price was right
10 August 2025
The driver decided not to pick us up…
The driver decided not to pick us up last minute and we had to find another ride when we landed.
10 July 2025
Courteous
Courteous, friendly and pleasant drivers. On time pickups. Very nice and clean vehicles
8 August 2025
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