ShopTrends.com Reviews 46

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The cheapest product ever!!! It’s not worth buying. They honestly don’t have enough people to do the job. And the people they do have are under paid and careless about the orders. Trends hired an o... See more

Rated 2 out of 5 stars

Because it was my first purchase, it should have been carefully reviewed so as not to make any mistakes, but unfortunately it was not. I ordered two Buddha posters and they sent me two of these: Spo... See more

Company replied

Rated 4 out of 5 stars

My poster is awesome! I got it as a Christmas present for my boyfriend and I’ll admit I was a little skeptical just because it was so much cheaper than everywhere else I had looked, but I couldn’t hav... See more

Rated 5 out of 5 stars

Ordered a poster and still as of Dec. 5 haven't received it nor does there seem to be any activity on it's mailing progress. Update: Customer service was great. They sent me a replacement poster wi... See more

Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The cheapest product ever!!!

The cheapest product ever!!!

It’s not worth buying. They honestly don’t have enough people to do the job. And the people they do have are under paid and careless about the orders. Trends hired an outside agency company to hire undocumented people and underpaid on top of that smh. I wouldn’t invest in!!! Never again

26 March 2024
Unprompted review
Rated 1 out of 5 stars

Bad product no back up service

Just like the other reviews the vacuum I bought won't even pick up a grain of sand. I am trying to send it back and get mt money back but they won't answer any emails and I have no return address. It is bewildering how a company like this can exist.

9 January 2024
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Good afternoon,
We believe you have our company mistaken for a different one. We do not sell vacuums. We sell Posters, Calendars and Stationary.
Thank you,
Trends International Customer Service

Rated 5 out of 5 stars

I ordered an item by mistake and…

I ordered an item by mistake and immediately, I attempted unsuccessfully to cancel due to technology and the weekend. I'll spare you the explanation. But, I have nothing but praise for the support staff.

27 July 2023
Unprompted review
Rated 1 out of 5 stars

It is fake website and fake…

It is fake website and fake product....Contact number is fake and mail id also fake..Please away from this website

16 May 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

We believe you have the wrong company. Our company is very much legitimate. You may be referring to Shop Trends Choice Gadgets, which is a completely different company. Our phone number is 800-254-7090 and our website is shoptrends.com
Thank you,
Shop Trends Customer Service

Rated 5 out of 5 stars

will use again

Placed an order and received it within a decent time frame. Site was easy to use and my order was exactly what I ordered.

31 March 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Thank you for your feedback! We appreciate your business!
Thank you,
Shop Trends Customer Service

Rated 5 out of 5 stars

The website was very user-friendly when…

The website was very user-friendly when ordering my poster and I received it in a timely manner.

2 March 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Thank you so much for your feedback. We appreciate your business!
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

Took one week to process and it’s still…

Took one week to process and it’s still processing I feel like this is a scam 😡

12 February 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies. We would like to have a closer look into your order. This could be a carrier issue. Can you please contact us at support@shoptrends.com so we can investigate further.
Thank you,
Shop Trends Customer Service

Rated 5 out of 5 stars

Eagles Posters

Posters received and they are perfect!

9 February 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Good afternoon,
We just tracked your order and as per the USPS website, it shows that your order was delivered at 12:49pm. Please let us know if you did not receive your order and we will be more than happy to send you out a no cost replacement.
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

Not worth the effort

Package arrived on time but the way it was packaged was terrible. No support on corners or bubble wrap to protect. Frame broken all around. Spoke with customer service and explained how package should be protected. They sent us another one and this one had less protection than the first. Frame shattered. Received refund. Grandson Xmas gift ruined. These people just don't get it!

29 December 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for the damaged items. We have given your feedback to our Operations Department and will work to improve for future shipments.
Thank you,
Shop Trends Customer Service

Rated 2 out of 5 stars

Wrong posters.

Because it was my first purchase, it should have been carefully reviewed so as not to make any mistakes, but unfortunately it was not.
I ordered two Buddha posters and they sent me two of these: Sports Illustrated: Swimsuit Edition - Barbara Palvin.
Therefore I can only give them 2 stars.

31 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for this oversight. We will be more than happy to send you out a no cost replacement order. Please contact us at support@shoptrends.com.
Thank you,
Shop Trends Customer Service

Rated 3 out of 5 stars

amazing posters in the past but didn’t…

amazing posters in the past but didn’t even receive my poster this time one wouldn’t say it’s ShopTrends fault just UPS

19 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for not receiving your order. Please contact us directly at support@shoptrends.com and we will be more than happy to send you out a replacement.
Thank you,
Shop Trends Customer Service

Rated 3 out of 5 stars

Nice posters, but overpriced.

The posters are made of good quality materials, and the shipping was quick. Downsides: I wish ShopTrends would offer 24x36" and 27x40" poster sizes as well as the 22.375x34" ones. Also, it's hard to swallow paying $27.99 for these posters, when I see the same ShopTrends brand posters for sale in Walmart for $7.99.

27 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Thank you for your feedback. We appreciate your business!
The posters you ordered are on our Premium paper, which is a lot thicker and the posters we sell in Walmart are on regular poster paper.
Thank you,
Shop Trends Customer Service

Rated 5 out of 5 stars

NFL quarterback posters

I collect NFL quarterback posters for my high school classroom. I always, ALWAYS buy them from shoptrends. They ship quickly and wrap the product well for shipment. Definitely recommend.

16 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Thank you for your feedback and support! We appreciate your business.
~Shop Trends Customer Service

Rated 3 out of 5 stars

Came damaged

17 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for the damaged item. Please contact us directly at support@shoptrends.com and we will be more than happy to send you out a replacement.
Thank you,
Shop Trends Customer Service

Rated 3 out of 5 stars

Baseball print was very cool

Baseball print was very cool. Heads up, it comes on a poster board, not a flat poster paper. The quality of the frame was lacking. Ours arrived broken in 2 spots. So maybe find your own frame.

17 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for the broken frame. If you contact us directly, we would be more than happy to send you a replacement.
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

I bought an item on the 6th and it…

I bought an item on the 6th and it shipped right away, but on the 9th it said it arrived at a USPS facility (shipped with UPS) and there have been no updates since, even through USPS.

16 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for this, however delays or items lost with the carrier is out of our control. If you contact us directly, we will be more than happy to look into your order and ship out a replacement if it is lost.
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

Order arrived broken

Order arrived broken. I cannot hang this due to frame being broken. I would’ve been better off printing and framing myself. Waste of almost $60

10 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies for the damaged item. Please contact us directly and we will be more than happy to send you out a replacement.
Thank you,
Shop Trends Customer Service

Rated 3 out of 5 stars

Poor quality

Seems like the quality of product has gone down and now looks cheaply made

4 January 2023
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

We are sad to hear you didn’t get the value you were expecting from our product. We work hard to provide a valuable product that serves what you need and expect. Your satisfaction is extremely important to us.
Thank you,
Shop Trends Customer Service

Rated 5 out of 5 stars

You can buy safe

You can buy safe, totally satisfied with service and quality .

26 December 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Thank you for your feedback! We appreciate your business!
Thank you,
Shop Trends Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look