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The Shirt Plugs Reviews 

366
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and the fantastic variety of retro and modern jerseys available for purchase. Many consumers also appreciate the responsive and helpful customer support team that quickly resolves issues and answers inquiries. However, some reviewers were not happy with the slow delivery times, noting that orders often took several weeks to finally reach their destination. Some people also felt that clothing sizing can be inconsistent, making it sometimes a challenging guessing game to find the right fit. A few other people also noted occasional issues with custom printing quality on the back of the shirts.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting amazing kits and pristine materials.... See more

Quality

People report positive experiences with quality, highlighting that the shirts are well-made and feature... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as consumer experiences vary widely. While many... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. While some... See more

Customer service

Customers had ambiguous experiences with customer service, revealing a clear divide in opinions. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 3 shirts now from Shirt plugs had an issue with the sponsor on one of the shirts BUT this was sorted with a replacement being sent out as soon as i contacted them. Great shirt quality and curr... See more

Rated 5 out of 5 stars

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and... See more

Rated 5 out of 5 stars

I loved loved the jerseys I got my dad for his bday! And the customer service and support is amazing!im Definitely ordering all our jerseys from the shirt plug

Rated 3 out of 5 stars

I guess most importantly, the jerseys are very good quality. The disappointing factor is the website says you will receive your items in 7-14 days from order date. It took almost a week itself for the... See more

Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.

Contact info

4.0

Great

TrustScore 4 out of 5

366 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(366)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beyond Amazing Customer Service

This business has an amazing customer support team and great product (soccer/football apparel). My order was misdelivered, totally the parcel carriers fault. As soon as I reached out to shirt plugs, they resent my order before there was a resolution and then helped me fight the parcel carrier for a refund. 100/10

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Very high-quality products

Very high-quality products, made and packaged with care and backed up by the live chat feature on the website which is responsive, accurate, and provides peace of mind. Highly recommend.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

The shirt plugs are goated

The quality is amazing, the prices are too and now they selling footballs? It's the best site I've seen in years much love and thanks for the shirts 🙏

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and the customer service is fantastic. I’ll definitely keep ordering more! 😊

18 September 2025
Unprompted review
Rated 5 out of 5 stars

These kits are absolutely phenomenal

These kits are absolutely phenomenal. I ordered 3 retro Roma kits from the 90s and these are faultless, perfectly and professionally made at a price that I don't have to mortgage my house to buy. 10/10 will be buying again.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again!

Amazing shirts, stand out communication and overly happy with the experience including shipping.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Another delighted customer!

Just received my mystery retro subscription yesterday and it was definitely worth the wait, I unwrapped a beautiful AC Milan 97/98 jersey and I was not disappointed. I had looked everywhere to find a company that did a retro subscription so I was delighted to stumble across these lot! 100% would recommend to anyone who loves retro football shirts and I already can't wait for next months one!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Class shirts

Class shirts. Delivered quick. Wasn’t sure whether to go with the size advice but glad I did as they fit perfectly for me ordering a size bigger than I usually would

20 August 2025
Unprompted review

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