I went to shoppers stop city centre 1 Kolkata. Bought a trouser that required alteration. Before buying I asked them how long it would take to alter the staff told me one hour. After I made the paymen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My order no SC1104837. I was cheated of 3 items costing Rs 2100 . Other packs rcvd . This was never rcvd. Avoid Shopperz stop altogether . Horrible quality . Items rcvd was also of poor quality.
We went shopping for some fine clothing yesterday. We visited Shoppers Stop at Metro Mall at Punjaguta. After some browsing... selected couple of pairs of mens clothing and went for billing. The bill... See more
Do not purchase any products from Shopper shop worst experience poor fabrics . No response from customer care . They are closing the complaints themselves without enquiries. I have purchased a kurt... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was good once
Was good once. Now probably best described as incompetent, otherwise fraudulent
Pathetic!
Their website or app never work. Customer care? Pathetic. Any issues? They won't respond. You will feel as if you are roaming in a desert while using their online services. Just avoid it.
Not trustworthy
Not trustworthy. They do not sell product as advertised on their own website. I complained after receipt of the product that it is not same as advertised on web and got the answer the web site is showing incorrect. This is absolutely not acceptable as customers buy on line just looking at the web site. They did not refund either even when I asked.
Online marketing SCAM, Don't commit a purchase with them unless you have too much time to waste!
The online presence of this company is a marketing SCAM. There site is poorly maintained. One can find many bugs while you sign up and add items to your cart. They list many items that are not in their stock and will not get update about it unless you call up the customer service on the phone. gets no email updates about the status of the items in your order nor does the website reflect any changes in the status, all the time it will show as 'processing'. Mine has taken so far 20 business days still it says processing. Had sent more than 5 customer care requests to their customer care email which gets the standard reply that the item will be processed soon and my query has been escalated to the concerned team. I had called them up for more than 4 times so far all them time I get the standard response as it will be shipped soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








