Biciclette Canellini Reviews 

1,475
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent quality and unbelievable value for money. Delivery to Germany took less than a week, and the online assembly video made the final setup quick and straightforward. The bike looks even better... See more

Rated 5 out of 5 stars

First of all, the delivery of the bike was very smooth and fast. The bike came, almost completely assembled, in a big box. It did not take long for me to get it ready for a first test ride.... See more

Rated 5 out of 5 stars

The bicycle is amazing. Super light, easily adjustable to increase ergonomics, and absolutely beautiful. The delivery was really fast, and it arrived days ahead of the due date (and being an internati... See more

Rated 5 out of 5 stars

Lovely bike, arrived in UK fast and in perfect condition. Had a duplication with tax bill but an email to canellini sorted this quickly. Excellent service! Thank you!

Company details

  1. Bicycle Store

Information provided by various external sources

Vendita online di biciclette e negozio a Campitello di Marcaria (MN)


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 54% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(1,475)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was just luck that I found…

It was just luck that I found Biciclette Canellin on the Internet. Was looking for cool retro-looking bikes and your company popped up. Was immediately wowed by the design of the cruiser, color combination, and overall look. Bought my bike that same night. Love love it. Fast shipping and carefully packed. Mille gracie!

11 August 2022
Rated 3 out of 5 stars

Screws missing

I received the order in 5 days, which is very positive.
However I was a bit disappointed that the screws necessary to mount the equipment were not part of the delivery.
I therefore had to go out, find and buy the screws especially for the equipment bought, which was a bit annoying to be honest. These screws dont cost much and I have expected that they would be part of the delivery.

19 July 2022
Biciclette Canellini logo

Reply from Biciclette Canellini

I am sorry that you were not 100% satisfied.
Tools are not included. The accessories included in the box and the accessories needed for assembly are listed on our website.

Rated 5 out of 5 stars

Highly recommend this company/product.

I purchased the Via Vento as a gift for my wife. Absolutely delighted with it - quality and finish is superb. Modest assembly required after unboxing it, but well-supported with video 'How To' on their website. Delivery very efficient, more cost effective to go direct to the company rather than Amazon UK if in Europe. Highly recommend this company/product.

8 July 2022
Rated 1 out of 5 stars

No customer service only Perfunctory

It is written on the official site the bike 46 would be suitable for hight 156-169. My hight is 165 and I bought one in 46 but as it arrive I found it very huge I could hardly get on the bike. I was wondering if they send me the wrong size and asked their customer service . They did not provide me an right answer just told me it is perfect size for me. What kind of customer service ist that?

14 June 2022
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Reply from Biciclette Canellini

I confirm that for a 165 cm person, size 46 is perfect. We requested a photo of you on the bike to verify your height but you never replied to our email. Probably either the bike fits you well or you are not 165 cm tall.... It doesn't seem right to write a review with false information. However, if the bike does not fit you, you can easily return it!

Rated 5 out of 5 stars

All perfect!!

All perfect!! Great bike!! Love it! Fast shipping and great quality!! Thanks a lot! It needed only a few Minutes to get the bike ready!

28 March 2022
Rated 5 out of 5 stars

Yippee !

I complicated the process of ordering my (yippee ! ) saddlebags by deciding after I had ordered and transfered the costs that I wanted to have the wooden front cargo box
as well.
The staff and then the boss-lady patiently took the time to understand what the hell I was trying to explain...
and a few days later I recieved my shippment.
Yippee !

11 February 2022
Rated 5 out of 5 stars

"Dolce Vita" - Canellini

I bought a Canellini "Dolce Vita" bicycle, and it came as expected. Carefully packed, and everything already mounted. The bicycle is very good for city usage. It was a good experience. On the other hand, there is just one point, I think it is not clear in the website. The bicycle has a battery powered light, and I also bought a front rack for basket which also includes a battery powered light. So, you may expect to have two lights, even though you don't need it, but front rack was mounted and I had only one of them. I think this point can be fixed in the website not to allow any confusion in the future. However, I am satisfied in general.

7 December 2021

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