Exclusive Keys Reviews 

139
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers had a great experience with this company. Customers are very pleased with the product quality, noting that the key covers are well-made, durable, and enhance the appearance of their key fobs, making them look more exclusive and classy. Many found the key covers to fit perfectly and appreciated the ease of installation, with the overall user experience being described as excellent from ordering to receiving the product. However, some customers also noted issues with their orders, such as receiving incorrect items, missing parts, or experiencing difficulties with the fit of the covers, which sometimes prevented proper button functionality. Delivery times were also a point of concern for a few, with some orders taking longer than expected or arriving in multiple shipments, causing confusion.

What people talk about most

Product

People report positive experiences with product, often praising its design, look, and quality, with many... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as well-made, sturdy,... See more

Order

Customers had ambiguous experiences with order, with some reviewers finding the ordering and shipping process... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising fast delivery times,... See more

User experience

Users describe positive interactions with the user experience, often praising the look and feel of products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cover for my Cadillac was spot on but I need a 4 button cover for my 2022 Mitsubishi Outlander. It seems that you do not make a 4 button cover for that vehicle. I ordered a 3 button cover by mista... See more

Rated 4 out of 5 stars

The only issue I had is I accidentally removed the free key chain from my order because it appeared as if I had to pay for it

Rated 3 out of 5 stars

I like the key cover. I have a 5 button remote with the lock and unlock side by side at the top. Unfortunately the cover doesn’t allow me to actually press those buttons. The rest of the buttons work... See more

Rated 3 out of 5 stars

Ordering was confusing. I ordered the wrong part and was told to bad. The Cadillac fob and Corvette fob are opposites. Some great companies would reach out to correct the problem. Not them.


Company details

  1. Car Equipment Accessories Store

Written by the company

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.


Contact info

3.7

Average

TrustScore 3.5 out of 5

139 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(139)

138 reviews in the last 12 months

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Rated 1 out of 5 stars

I have not received my order yet as of…

I have not received my order yet as of April2,2026 , I have not received or got any order yet , please find my order or please give me a fill refund
US#24672

2 April 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello Gregory,

Thank you for your message, and we’re sorry to hear that you haven’t received your order yet.

Please note that international shipping can sometimes take a bit longer than expected depending on the destination and local courier handling. However, we completely understand your concern and we’re here to help.

We have located your order (US#24672), and we kindly ask you to contact our support team directly so we can provide you with an update on the shipment and, if necessary, offer a suitable solution.

Your satisfaction is very important to us, and we will make sure this is resolved for you as quickly as possible.

Best regards,
Exclusive Keys Support Team

Rated 5 out of 5 stars

Key Fob upgrade

I rec'd my exclusive keys for my VW Atlas. I was pleased to see that they were created to fit my key fob. Easy to install over existing key fob. The buttons are easy to push and the quality is a nice upgrade over the original key fob.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

worst experience with any online site

worst experience with any online site, their system communication is lousy! made over six attempts to cancel and or return a item that was wrong item. I saved all communication attempts, DO NOT ORDER FROM THIS COMPANY

30 March 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello,

We’re very sorry to read your review and truly surprised by your experience.

At Exclusive Keys, we take customer support very seriously and always aim to respond to every request as quickly as possible. We have helped thousands of customers successfully with replacements, returns, and order adjustments.

We were unable to locate your case based on the information provided here, which is why we kindly ask you to contact us again directly with your order details so we can review your situation properly and offer you a solution.

Please note that in cases where an incorrect model is selected, we still do our best to assist and find the best possible outcome for our customers.

We remain fully available to resolve this for you.

Best regards,
Exclusive Keys Support Team

Rated 2 out of 5 stars

Great look bad function

I ordered the key cover because I thought it was going to be really cool considering my remote was old and faded when I got it. I was excited I put it over the key fob however, when you try to push the button buttons for the lock or the unlock or any of the other buttons it is so stiff that they don’t work so although it looks great, it does not function properly and you cannot use the remote through the cover that they sent me. The plastic is way too thick and does not allow the key fob to function properly.

26 March 2026
Unprompted review
Exclusive Keys logo

Reply from Exclusive Keys

Hello Nick,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are specifically designed to provide both protection and a precise fit, allowing full use of all buttons. In most cases, when the buttons feel stiff or unresponsive, it is usually due to a mismatch between the key model and the cover, as even small differences in key versions can affect functionality.

To help avoid this, we include detailed images of each key model on the product page so customers can carefully match their key before ordering.

That said, we’d be more than happy to take a closer look at your case. Please contact our support team with a photo of your key, and we’ll gladly assist you in finding the correct fit or provide a suitable solution.

We appreciate your feedback and the opportunity to improve your experience.

Best regards,
Exclusive Keys Support Team

Rated 4 out of 5 stars

I have ordered 3 of these

I have ordered 3 of these. My first order I never received, lost in China. The other 2 orders I did receive quickly. The product is really nice and good quality. Downfall is it ships from China and good luck getting customer support to respond.

30 March 2026
Unprompted review
Show reviews in all languages. (139 reviews)

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