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Carbinox Reviews 3,605

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,045 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and durability. Many appreciate the seamless user experience and the straightforward setup process. The delivery service is often praised for its speed and efficiency, and consumers feel they receive great value for their money. However, some customers also noted issues with shipping delays and inaccuracies in biometric readings. A few reviewers were dissatisfied with the company's warranty policy when products were purchased through third-party platforms, and some mentioned a restocking fee for returns.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting its durability and robust build,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the watches for being... See more

User experience

Consumers find the user experience to be positive, highlighting the easy and simple setup process, often... See more

Delivery service

Users describe positive interactions with delivery service. Many customers received their orders quickly,... See more

Value for money

Customers generally express satisfaction with the value for money. Many reviewers highlight the great deal,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was concerned at first because of 3-5 business day deliveries. After 7 days I had to email Carbinox, that took 2-3 days for response so I emailed again, got a response, finally got my watches after... See more

Rated 5 out of 5 stars

I ordered the Blaze S, the packing was put together extremely well. The watch is absolutely amazing. The screen and size is perfect and crystal clear. Set up was very easy and simple. Highly recommend... See more

Rated 5 out of 5 stars

There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more

Company replied

Rated 5 out of 5 stars

I’ve only just received my Carbinox. The shopping experience & delivery was seamless. Package was top grade with contents well protected. Will review again after a few weeks of use.

Company replied


Company details

  1. Electronics Company
  2. Electronics Store

Written by the company

We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.

Smartwatches built to work as hard as you.

Which is why we offer Lifetime Warranty in all our products.

100% Coverage for peace of mind and always putting our promises where our mouth is.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Buying from Amazon was great

Buying from Amazon was great. Set up on the watch was very simple. App appears to be user friendly. Just got it up and going but so far very easy to use.

Update:
Had given it 5 stars and everything went so smooth and great. But after the second night, the watch face stopped working. I could not get it to turn off or restart. None of the buttons worked and the watch face would only give me a weird faded messy screen when it wasn’t completely dark. Will be returning.

16 May 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. Just got the watch and it was easy to set up. My only issue now is trying to connect it to Google Messages. I like all the apps so far. I think they have better apps than my Garmin Fenix. Looking forward to it. Hopefully I can get my texts to show up....

17 May 2026
Unprompted review
Rated 1 out of 5 stars

The customer service is absolutely horrifying horrendous.

Where do we start I ordered the watch at this point almost 2 months and at the time of order it said 3 to 5 days but I'm still waiting for anything about my watch coming then there customer service sucks and can't tell you any information. And I trying to get a refund is a far cry from easy. And there system auto kicks most help requests. Idk how the actual watch is because I never actually got it. I wouldn't even suggest this company to my worst enemy.

17 May 2026
Unprompted review
Rated 4 out of 5 stars

Shipping was a nightmare

Shipping was a nightmare. And wrong watch was delivered. Even with emails reassuring me that the blaze type r was on back order but that they did get so in right after I asked for a refund, and was told I would get what I ordered but I did not get the one I ordered I got the blaze type s. I still gave stars due to the fact a watch did arrive.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Top notch company and even better…

Top notch company and even better product. I received my watch extremely quick with no problems at all. The package presentation is pure quality. I can't wait to start using it tomorrow. I will purchase again.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Very very impressive!

Just received the watch today and very impressed as I have an Apple Watch also and this is every it as good to me if not better. I purchased the round blazer and already thinking of purchasing the square. As far as bad customer service reviews nor sure why I set this up in a matter of minutes and I’m 54 years old. It seems to be built very well comes with a charger and screen protector. And the amount of dial faces is amazing. I would recommend.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

This is my second Carbinox watch

This is my second Carbinox watch. I have had a Ranger for several years and love it. It has been used in a very rough environment for the entire time I have had it and is still working fine. I just wanted to upgrade. The Blaze R seems to awesome as well. Shipping was my only issue. The USPS is so very slow. It took about 18 days to receive it. I wouldn't mind paying a little extra with UPS in the future. Maybe some won't mind but I didn't care for that part. To end on a positive note, the watches are truly amazing!!

16 May 2026
Unprompted review

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