I bought a clock, it didn't work. They refunded me for the clock but nothing for the international shipping costs of £30. Is this is how the USA usually treats it's international customers? It's t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
9 days since order and have not received items. I know that I am spoiled with Amazon Prime quick shipping, but confirmation said 2 day priority shipping so a week to pull, box and ship felt was a reas... See more
Company replied
I appreciate the efficiency and timely delivery of package and loved the items. Due to the delivery charges proposed upon my third entry of $11.04 I just did not bother to place that order.... See more
My last review was flagged for some reason. So I guess to add more information. I found Shopbobbys because I was looking for Contigo Luxe coffee cups - Amazon was expensive. Shopbobbys had them on... See more
Company details
Information provided by various external sources
In 1976, the year Bobby’s Department Store was founded, the founders of the company had one goal in mind: to sell quality merchandise for the very best price the market offers. The founders wanted a store that embodies great value, good customer service, and an overall exciting place to shop. Where other so-called discount retailers have everything on sale and try to offer you deals, we have a very simple philosophy here at Bobby’s Department Store, to deliver the absolute best price, always. Every day is a sale and that’s where our company slogan “Where Your Money Buys More” originated. Walk into any one of our four locations and you will see how your dollar will be stretched further than you ever imagined. Our stores offer a wide variety of merchandise, from General merchandise, Electronics, Kitchen and Personal Appliances, Furniture, Giftware, Hardware, Home Décor, Household Cleaning Products, Housewares, Lighting, Organizers, Luggage and Bags, Health Aids, and Beauty Aids. Our Linen department is complete with Bedding, Bath, Floor Coverings, Kitchen Textiles, Wall and Window Coverings. We also have a full Kids department, which includes, Boys and Girls clothing, infant products, baby products, and Kids’ Furniture. Our Men’s and Ladies’ Apparel department has the latest fashions and accessories all at excellent prices. We also carry seasonal merchandise, such as Back-To-School, Holiday, and Summer merchandise. While our online store doesn’t have everything our retail stores carry, I urge you to visit any one of our retail stores and see what’s new. New arrivals coming daily!
Contact info
2.2
Poor
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love my items
Lives out of state so it gives others the privilege to get great deals. Waiting to see much more lovely items
R
7 February 2016
Unprompted review
Excellent products
Items are very beautiful and very affordable. They provide quick service; ship rather quickly and give you updates on the shipping transaction.
4 February 2016
Unprompted review
Good stuff.. Great price
Great stuff for a good price. Shipping not bad
2 February 2016
Unprompted review
I love shopping at bobbys on line and their stuff has good quality and cheap
And your shipping time is very good
N
2 February 2016
Unprompted review
Good quality
The curtains were very nice but i, genuinely thought they had the valance but they were without. I wanted them with the valance attached
2 February 2016
Unprompted review
Decent
Service is decent however better up-to- tracking for products purchased would be nice
1 February 2016
Unprompted review
Exceptional
I without a doubt would recommend this site for it's variety of products that are reasonable and cost effective. Ordering was easy and the delivery was really quick. Without any reservations I will give them five stars,.
1 February 2016
Unprompted review
customer service
I love shopping at this store all of my items comes in a timely manner.Raymond always help me with any items i can't find online ,has been shopping here since 2008.
27 January 2016
Unprompted review
i havent recieve my items
usps service sucks why not ups or frdex shipping
25 January 2016
Unprompted review
Terrible customer service
I ordered my items and the arrived in a timely manner. However the wrong item was shipped, when I called the guy said he would return my call ,he never did. The next day I called to enquire and without even asking for my name or anything he said or we shipping today. It gas been days n I still haven't gotten my package.I'm soooo disappointed
23 January 2016
Unprompted review
my orders
once i made an order, I did not receive it up to now.. and i got a Gift Cards.. and cant even used the card.. am not goin used this sit.... to order anymore goods.
18 January 2016
Unprompted review
I placed my order on 1/8/16 it is still processing and every attempt to contact them have failed.
I wanted curtains for my daughters house warming.Found just what I was looking for at the right price.But 12 days later it is still processing .Do they have to weave the fabric when you order.I even tried to contact them to cancel.No response.First and last time.
18 January 2016
Unprompted review
A+ service and product
Products are just as described and they are good quality. The delivery was fast, I will shop here again.
15 January 2016
Unprompted review
Disatisfied
I went to the website and found the item I was looking for. I ordered it. Three days later I got a credit on my credit card. I was never notified the item was not available ( the website stated there were 11 in stock). I reordered ( website still stating 11 available). The order went through. My paypal account charged. I finally called the company and was told that the website was in error. It should have said out of stock. I lost several days thinking my order was valid!
9 January 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.