shopbhp.com Reviews 37

Terrible company. Appears the keep little stock and just drop ship everything. Took over 1k for some pistons and ignored emails about delivery. Spoke direct to Wossner and they said out of stock on back order could be months! Fair enough but why don’t shopbhp tell me. Anyway had to get a charge back going via bank. A hour after bank message me to say no response they decide to finally contact me to say arranging a refund. A week later I’m still pestering them and finally get a screen shot showing refund but no date. I suspect they did it this morning. Only way they seem to communicate is there live chat on there site. I also what app there director clint gaskin and he ignored me too. Anyway I’d recommend any were but here

If i could minus stars i would, Item ordered and then sent to a completely different address , noone responds to any communication you try and have with them .
Phones dont work, emails ignored, ebay messages ignored honestly waste of a company -

No parts, no refund, no answer to phone, no answer to e mail, a shame, they have my monney 1400 chf and i dont have nothing, parts are stucked with ups who need am essage fron BHP SHOP, BUT THEY DON'T CARE. ORDERED ON 11.2025

Ordered an ecu for my car on 20/02/2026, the seller is a waste of time!!! Part with £4000 and dont get a reply to an email about the order, request a refund and get ignored. Its now 10th March getting bugger all off this scammer!!! Thankfully I purchased through PayPal!!! Avoid this complete waste of space .

Absolutely disgusted! Ordered an upgrade kit from these clowns and it was missing parts. Me and my mechanic have been emailing with no response for two months now.

Placed and order for various goods and only 25% turn up, all showing in stock. Called them no answer! Emailed them no answer. Massaged them no answer! Then finally get a message stating that it was a supply issue from their suppliers. Called all the relivent partys and it turns out they have not been paying their invoices.

DO NOT BUY!!!
They took over £1000 off me for parts and still to this day haven’t sent them out (over 3 weeks) I’m currently waiting for PayPal to refund me.
They don’t answer emails/messages and don’t answer the phone!
Hands down the worse company I’ve ever felt with! Total disgrace, I can’t see a -1 star so I suppose a 1 star will have to do.

I can't comment on all the other experiences here, but I had no issue dealing with this shop. I ordered coilovers and received them 2 weeks later. They responded when I asked when my order would be shipped, and also when UPS had a slip-up with the delivery. I'm only subtracting one star as the website showed the product to be in stock while it was actually on backorder, hence the 2 week delivery time.

Ordered parts on the 16th of November and absolutely Zero updates 2 weeks later. Even after me emailing them numerous times. Missed a race event because my engine parts never showed up. Rightly pissed off. As usual with them they say all parts are in stock and they never are. I can't even cancel my order to buy elsewhere now.

A continuation from my initial review. After ordering on the 5th Sept my goods just have arrived. I have used this company for 2-3years with no issues. Not sure why the drastic drop off in customer service . Guys you need to answer messages and update customers.

Bought an LSD and wasn't marked as dispatched after 5 days. I called, emailed and messaged on ebay but had no answer.

Luckily because I bought via ebay I was able to cancel via them. Don't know if these guys have closed down or what, but it seems like they're not actually doing business any more but still leaving their things up for sale .

I ordered a PMU24 over a month ago and it still has not been dispatched. No replies to my emails and can never get to speak to anyone when calling just hold music for 10 minutes then call ends. I had spent a large amount of money with them previously and the service was second to none. Now it is the worst I have ever experienced

Disgusting

These are an absolute nightmare to deal with, i ordered some parts for my Escort Cosworth, After 1 weeks of waiting for the parts i started emailing them, no response!!, tried calling them NO RESPONSE, eventually after 4 weeks ZERO communication no goods but they sent me a refund!! Should be happy that i got my money back at least. Just to be clear i will never ever use them again, I would avoid at all costs, its probably one man in a shed thats got in over his head I WOULD AVOID.

DO NOT USE THIS COMPANY. ordered parts over 2weeks ago, do not respond to emails or answer calls …scammers

BUYER BEWARE
ordered a LSD for a mk 1 Frogeye . 3 weeks ago . Tryed to call many times for a update . Nobody answers the phone . Emailed 3 times for an update . Nobody replyed. Spoke to my credit card company yesterday morning . To reverse the transaction . Yesterday afternoon it was marked as despatched . In the mean time I've ordered from elsewhere . Very Dissapionting . If Shop BHP are reading these reviews . Reply to your customers !!. Now going through the return and refund process !! . Again Very Dissapionting

AVOID Shopbhp AT ALL COSTS!!
I wish I had seen these reviews before placing an order.
They are clearly just scammers and have no intention of sending out orders.
I placed an order worth £570 through eBay and it never arrived. Alarm bells started going off when it eventually showed as being dispatched there was no tracking available! On a part worth nearly £600!!
Had a few fabricated excuses as replies to my messages, and the “I’ll look into this tomorrow “ then after a few weeks no more replies. The phone just immediately goes to hold music then hangs up after 5 minutes or so.
A quick look on Companies House shows accounts are overdue and confirmation statement overdue.
Thankfully I got my money back through eBay, but they need shut down before they cause more grief.

I ordered some cam lifters for my r53 by engine number. The parts arrived 7 days late with £3.50 excess postage to pay. When I came to have them fitted at 1320 Mini, they had no idea what the followers were but not for any mini engine they were familiar with. I have been trying to return them to BHP for over a month through all the available email addresses with not a single response (over 10 emails) and phone calls which just go unanswered. Post sales service is none existent. BUYER BEWARE.

OH my God!!! This company is the worst I've ever came across! They are happy enough to take you're hard earned money and yet very very reluctant to send out the goods.... Be very aware of these people! Buy at your own risk. You have been warned! ❌🚫❌🚫❌🚫❌🚫❌🚫❌⛔⛔⛔⛔⛔⛔⛔⛔

The worst experience i’ve had while ordering online. I’ve ordered Wossner valves from them on Ebay on the 02.05 after they’ve been promising on their site that they dispatch their orders within 2 days. They lied that they dispatched the order 2 weeks later with 24hours delivery service after me asking them for update. The order never arrived as they actually didn’t even send it out. They never answer on emails message and never ever pick up the phone. Luckily they ended up refunding my money back for a note which i wasn’t after as i was still waiting for the parcel they only waisted my time as my car was at the mechanic and the only missing piece were these valves. Total disappointment. Never order from them.

Horrendous company avoid completely never answers the phone or emails stuff never turned up had to open a case threw ebay to retrieve my money back.