Shop4 Electrical Reviews 

1,584
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 527 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is simple, and they appreciate the very competitive prices offered across the entire product selection. Furthermore, shoppers love the exceptionally fast delivery services, noting that ordered items usually arrive safely, exceptionally well packaged, and right on schedule. Some reviewers were not happy with delivery delays, stating that shipments sometimes took longer than promised or faced unexpected schedule updates. A few other people also felt that receiving incorrect items or missing components caused frustrating setbacks and extra visits during their installation projects.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Product

Reviewers highlight positive aspects of product, noting that items arrive well-packaged and work as expected.... See more

Price

Consumers find prices to be very competitive, affordable, and often the best value available compared to... See more

Order

Customers had positive experiences with order, highlighting that the online ordering and paying process was... See more

Service

Users describe positive interactions with service, highlighting great all-round experiences, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really... See more

Company replied

Rated 5 out of 5 stars

The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this a... See more

Company replied

Rated 5 out of 5 stars

Replacing basic plastic SWA cable connectors, with professional standard boxes from Pratley. Shop4 for electricals had the best price deal for the items needed. The order was over £100, so the trac... See more

Company replied

Rated 5 out of 5 stars

Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!

Company replied



Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Equipment Supplier
  4. Heating Equipment Supplier
  5. Hot Water System Supplier
  6. Lighting Wholesaler

About Shop4 Electrical

Written by the company

Shop4 Electrical

Calling all electricians! Meet your new homegrown Superhero Shop4 🦸‍♂️

Your online electrical wholesaler for commercial and residential electrical supplies.

Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!

Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.

Shop4 has you covered with over 15,000 electrical products across 200+ brands.

The range includes:

Heating & Ventilation

Lighting & Lamps

Wiring Accessories

Fire & Security

Power Distribution

Solar

Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.

  • Next-day delivery anywhere in the UK - on most of the products.

  • Free delivery on orders over £100 ex VAT- on the UK mainland.

  • In-house customer service team - reach them by phone, chat, or email.

Maximise your success and take pride in every electrical project: check out Shop4 online catalogue to get everything you need.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,584)

490 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Delivery was pretty much seamless.Small hiccup with one item delivered instead of two, but a phone call resolved the issue, and the order was completed the next day

5 August 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

great product super fast delivery will…

great product super fast delivery will use again and rteccomend highly

4 August 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Very good prices, able to save quotes which really helps. Items arrived well packaged. Easy to use website, good communication from when I made order to delivery. Would recommend.

27 July 2026
Unprompted review
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Good price, fast delivery

A really good price for a Manrose quiet humidistat extractor fan, was well packaged, and next day delivery arrived when expected, for only a couple of quid more

3 August 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

Wrong item weight

Good price,quick delivery.Only thing that when i received the email regarding my delivery with FedEx it said total shipping weight 10.00Kg!
I ordered 3M mini trunking.So when the delivery guy delivered the item i asked him about it and he looked on his scanner machine in his hand and said yes it says 10kg.So i asked him is it mistyping? coz it's more like 10g not 10Kg so we both laughed and he said he doesn't know why.Thought maybe FedEx have to put down some minimum weight or just random weight on the email,not sure.

3 August 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Rated 5 out of 5 stars

Ordered

Ordered , payed , arrived quickly
Need I say more
Fantastic service

3 August 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

Great service great prices used for…

Great service great prices used for many years and always had good service

22 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Rated 5 out of 5 stars

Easy to order

Easy to order, good price nd fast delivery.

30 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Swa arrived quickly

Swa arrived quickly

22 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

first class

Ordered on a Thurday and delivered next day. A very good internet detailed product information which was easy to use. The product was fitted immediately and is working well. Thank you.

28 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

Easy to order and my product came…

Easy to order and my product came straight away

21 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Correct item delivered promptly

Correct item delivered promptly. Confirming messages about my order & expected delivery. Nothing to fault

21 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Got what I expected

Got what I expected, when they said I'd get it.

21 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Rated 5 out of 5 stars

Sidnet

Fast delivery and a great service and product. Many thanks

28 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars

Quality gear at great prices with a…

Quality gear at great prices with a fast hassle free delivery. Great communication throughout. Highly recommended five star service. Many thanks.

27 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Great product and service and price…

Great product and service and price would highly recommend. Will definately use again

20 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi

Thanks so much for leaving a 5 Star review.

We are very pleased to hear that your order arrived safely and that you are satisfied with our service.

Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.

We hope you continue to shop with us in the future.

Kind regards,
Shop4Electrical

Rated 5 out of 5 stars

Great prices. Quick delivery

Great prices. Wanted 26 meters of 3 core 4mm tough cable for a solar project - best price i could find. Delivered next day before lunch. Excellent service.

27 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Fast delivery

Place my order and received my delivery 2 days later, very fast delivery. I would definitely order from them again.

17 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

Rated 5 out of 5 stars

Easy to order website

Easy to order website, delivery prompt and helpful guidance online. Will be using again because pricing is very competitive.

16 July 2026
Shop4 Electrical logo

Reply from Shop4 Electrical

Hi,

Thanks so much for taking the time to leave a 5star review.

We are very pleased to hear that your order arrived safely and efficiently.

It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.

We look forward to serving you again in the future.

Kind regards,

Shop4Electrical

Rated 5 out of 5 stars
Shop4 Electrical logo

Reply from Shop4 Electrical

Hello,

Thank you for taking the time to leave a 5-star review.

We're delighted to know that your order arrived safely and that you are happy with our service.

The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.

We look forward to helping you with any future queries.

Best regards,
Shop4Electrical

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