Swan Brand Reviews 

2
•
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Colours in same range don't match. Disappointed.

Bought the Retro Microwave in green to match my Swan Retro kettle and toaster which are a kind of 'sage' green. The image on the website was the same colour but when the microwave arrived it was lighter in colour and more of a 'pistachio' green. It does mention on the website that colours may not be a 100% match but I didn't expect it to be so noticeable. Won't be buying the 'matching' Coffee Machine that I'd planned to. Very disappointed.
Only had the microwave less than a week and working ok so far. Delivery was quick.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Awesome

Great product, good price and super speedy delivery.

Have used their fans for years and love these guys.

13 August 2022
Unprompted review
Swan Brand logo

Reply from Swan Brand

Hi Chris,

Thank you for your 5-star review!

We’re delighted to hear that you were pleased with the product, found it to be good value, and that your order arrived so quickly.

It’s especially wonderful to hear that you have been using our Fans for years and continue to enjoy them.

Thank you for your continued support and for taking the time to share your feedback.

Kind Regards,
Tanya - Customer Service Operations Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look