Pimoroni Reviews 

365
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products and the efficiency of their delivery service. Customers frequently highlight the speed of shipping, with many receiving their orders the next day, and appreciate the careful packaging of items. The company is recognized for offering a wide range of high-quality, well-engineered products, often at competitive prices, making it a preferred choice for electronics components and gadgets. However, some people mentioned concerns regarding shipping costs, particularly for international orders or when adding small, lightweight items, noting that additional charges from carriers like DHL could significantly increase the total price. A few other people also felt that delivery could be slow or that the tracking options provided were not ideal.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a great range of interesting and high-quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Order

Customers had positive experiences with order, frequently highlighting the ease and reliability of the... See more

Price

People report positive experiences with price, often highlighting competitive and fair pricing for niche... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products and services,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

For anyone interested in Raspberry Pi Pico, Pimoroni has an impressive range of high quality products some of which are made by them in the UK. The website is easy to use and orders are generally del... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(365)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support

I mistakenly created duplicate orders. Not only is this company quick at packing and sending out your order, but they are just as quick at fixing my mistake of ordering the same thing twice.

I reached out to them and they immediately reached back and assured me that they were able to cancel it before sending it out

Thank you!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Ordered Raspberry Pi and Case

Ordered Raspberry Pi, case and power supply, all of which arrived quickly. When I checked the order I had inadvertently ordered the EU power supply rather than the UK version. I contacted their support team and returned the item for a refund, (which was confirmed a couple of days later) and ordered the correct PSU.
Overall very prompt service and dealt with my mistake quickly, efficiently and without fuss. Will definitely be ordering again!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Support - When Needed

I have previously purchased a number of items from Pimoroni without any issues, but I recently purchased a 1TB NVME SSD drive which was faulty.
While unfortunate, I can accept that occasionally products are supplied that have faults, but Hayley from Pimoroni customer support was Excellent and sent me a replacement drive immediately.
I was really impressed with the communication from Pimoroni when faced with a negative scenario (such as a faulty item), this is for me, is the best metric of a component supplier.
Well done Hayley and Pimoroni.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a RaspberryPI 5

Ordered a RaspberryPI 5 with some accessories. It arrived quickly and without issue. It's 2nd time I've order a RaspberryPI from them and both times the service has been first class.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Helpful, very useful information. Much appreciated! They really do know things that aren't often something you might find on a web search. I didn't know that a lot of folks lack the technical experience to diagnose faults without even seeing the device in question.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent range of products and support

Excellent range of products and top-tier customer service. I love a good electronics project, and Pimoroni sells 99% of what I need. I've only had one issue with a DOA Raspberry Pi Zero, which was resolved quickly and efficiently. Rico handled my ticket and was friendly, competent, fast, and understanding. Basically, everything that you want to happen after something goes wrong.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

Assorted Raspberry Pi 5 goodies - delivered next day. Perfect!

15 March 2025
Unprompted review
Rated 4 out of 5 stars

You are very good

You are very good.
Order #PI743148
But POSTE ITALIANE is very bad.
At now we d'nt see where it it is the goods you sended.
Please help us to find our goods.
Br
Iano Faragli

14 March 2025
Unprompted review
Rated 1 out of 5 stars

badly run company that lets people down

made promises they could,nt keep and paid for next day delivery which never happened and so i cancelled the order after they blamed it on despatch problems but they never informed their customers of this until after you place an order which is bad customer service so cannot recommend anyone uses this company

27 February 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Ahoy Tom! Very sorry that it took us a bit longer than usual to send out your order, we've been very busy over the last week due to our recent sale.

Looks like this order's been refunded in full at our end, but if you need anything else please drop us a line at support@pimoroni.com .

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