These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more
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Company details
- Computer and Accessories Store
- Battery Store
- Computer Store
- Electronic Spare Parts and Components Store
- Hobby Store
- Tool Store
Written by the company
Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.
Contact info
Unit 1 Parkway Business Park, Parkway Drive, S9 4WN, Sheffield, United Kingdom
- support@pimoroni.com
- shop.pimoroni.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick delivery and well packaged as…
Quick delivery and well packaged as always.
Great customer support
I mistakenly created duplicate orders. Not only is this company quick at packing and sending out your order, but they are just as quick at fixing my mistake of ordering the same thing twice.
I reached out to them and they immediately reached back and assured me that they were able to cancel it before sending it out
Thank you!
Ordered Raspberry Pi and Case
Ordered Raspberry Pi, case and power supply, all of which arrived quickly. When I checked the order I had inadvertently ordered the EU power supply rather than the UK version. I contacted their support team and returned the item for a refund, (which was confirmed a couple of days later) and ordered the correct PSU.
Overall very prompt service and dealt with my mistake quickly, efficiently and without fuss. Will definitely be ordering again!
Easy to order delivered on time
Great Customer Support - When Needed
I have previously purchased a number of items from Pimoroni without any issues, but I recently purchased a 1TB NVME SSD drive which was faulty.
While unfortunate, I can accept that occasionally products are supplied that have faults, but Hayley from Pimoroni customer support was Excellent and sent me a replacement drive immediately.
I was really impressed with the communication from Pimoroni when faced with a negative scenario (such as a faulty item), this is for me, is the best metric of a component supplier.
Well done Hayley and Pimoroni.
Ordered a RaspberryPI 5
Ordered a RaspberryPI 5 with some accessories. It arrived quickly and without issue. It's 2nd time I've order a RaspberryPI from them and both times the service has been first class.
Ordered and delivered!
The Raspberry Pis I wanted were in stock, I ordered them and they turned up the next morning - hooray!
Great experience
Great experience, they had all my parts on stock and delivered same day.
Helpful and knowledgeable
Helpful, very useful information. Much appreciated! They really do know things that aren't often something you might find on a web search. I didn't know that a lot of folks lack the technical experience to diagnose faults without even seeing the device in question.
Excellent range of products and support
Excellent range of products and top-tier customer service. I love a good electronics project, and Pimoroni sells 99% of what I need. I've only had one issue with a DOA Raspberry Pi Zero, which was resolved quickly and efficiently. Rico handled my ticket and was friendly, competent, fast, and understanding. Basically, everything that you want to happen after something goes wrong.
Parts come as described and in good…
Parts come as described and in good time. It has been a pleasure to order from them.
Perfect!
Assorted Raspberry Pi 5 goodies - delivered next day. Perfect!
You are very good
You are very good.
Order #PI743148
But POSTE ITALIANE is very bad.
At now we d'nt see where it it is the goods you sended.
Please help us to find our goods.
Br
Iano Faragli
Fast shipment and delivery
Fast shipment and delivery, good prices, and great comms. Highly recommended!
Always pleasant
Always pleasant - speedy delivery and no quibble returns. What more can you ask for
Extremely fast service
Ordered a raspberry pi yesterday, and it's in my hands, well packaged and safely delivered, top notch service
Fast delivery and great customer…
Fast delivery and great customer service. The team were really responsive when I needed to change an order, and I've been pleased with their quick dispatch. Thank you.
badly run company that lets people down
made promises they could,nt keep and paid for next day delivery which never happened and so i cancelled the order after they blamed it on despatch problems but they never informed their customers of this until after you place an order which is bad customer service so cannot recommend anyone uses this company

Reply from Pimoroni
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