Pimoroni Reviews 

365
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its high-quality products, many of which are designed and made in the UK, and are often described as well-engineered and well-documented. The delivery service is frequently highlighted as incredibly fast and reliable, with many orders arriving the next day, often well-packaged and at competitive prices. People appreciate the easy ordering process and the excellent customer support, which is quick to respond and helpful with replacements. However, some customers expressed dissatisfaction with shipping costs, particularly when adding small items or for international deliveries, finding them disproportionately high. A few other people also felt that delivery could be slow or that the chosen shipping partners were not ideal, leading to long wait times or unexpected additional charges.

What people talk about most

Product

Customers had positive experiences with products, frequently praising the wide range of unique and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Order

Clients share positive opinions on order, frequently highlighting the ease and reliability of the ordering... See more

Price

Reviewers highlight positive aspects of price, with many customers finding products competitively priced and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

For anyone interested in Raspberry Pi Pico, Pimoroni has an impressive range of high quality products some of which are made by them in the UK. The website is easy to use and orders are generally del... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(365)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service and delivery.

Ordered Thursday afternoon, the Pimoroni Ninjas got to work straight away and the items were despatched, delivered Friday morning at 09:30, brilliant service, thank you.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

An error occurred (on my side), where the wrong address was used for the delivery. Rico and the folks at Pimoroni were super supportive in arranging for things to be redelivered, keeping me in the loop.

I've been using Pimoroni for nearly ten years now and have had nothing but a great experience.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer support

Brilliant. Had problem setting up hyper pixel 4.0 display with pi zero. Wrote a mail to customer support in the evening and got reply and solution the next day. Amazing support. Thanks v much Hayley and team👍

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding support for discontinued product

Emailed them to find out details of a cable for an item I bought a few years ago hats not discontinued after my cat decided to bite it in half.
Rico got back to me within an hour with an offer to send 2 cables they still had in stock from testing purposes foc.
What a service, not many places would have been this helpful!!
Now I know why I never complain when the pirates steal my money!!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Top company with great products & service

Pimoroni make and supply great products. Their customer service and aftercare is also second to none. They are so obliging and helpful and normally respond and resolve any issues in around 2-3 working days. I have already purchased the Picade Max from them, which I thoroughly enjoyed putting together, with great guides on their website. This is a great product with excellent build quality. However, one or two parts had been slightly damaged in transit, so they quickly provided me with replacements free of charge. I always say that what makes a great company is one which goes out of their way to put something right that may have initially been slightly wrong. That is Pimoroni in a nutshell. Check out their website - they sell some really great stuff. The galactic unicorn is a great addition to the picade max, if you want an all singing all dancing light show for the marquee section! Top marks to Pimoroni - keep up the good work!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing people, Amazing products

saw your stall at SMRRF and was given a free badger2040 to help me learn micropython, unfortunately my badger2040 broke (my own fault they are great quality) and I've now ordered a tufty which is the same price as a badger, runs doom and has a great price on next day delivery my new place for pi stuff

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Good availability and excellent…

Good availability and excellent service.
I was pleased to find the pi5 16GB in stock and even happier to find that it arrived 36 hours after I ordered it. I could not have asked for more.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly-trusted vendor

I have purchased many products from Pimoroni - they have exceptional manufacturing quality, and great documentation and support for their devices.

30 January 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

A great company making inivotive products

A great company making inivotive products. I have had a few very minor issues which were resolved without any problems.

28 January 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Good stock and deliver reliably

29 January 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

GREAT Customer Service

I mentioned that a part on the Picade was broken.. either by my clumsy fingers or too much activity on a delicate connector... Any, Pimoroni came through with a replacement, even though I purchase through a distributor. I call that standing behind their product and amazing work keeping the customer for life.

27 January 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, great price great communication and price.

25 January 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Always clear and super reliable

Always clear and super reliable. Highly recommend.

16 December 2024
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look