Aerospa Reviews 

145
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff for delivering exceptional massages that effectively relieve stress and muscle tension. Travelers deeply appreciate the calming atmosphere and convenient airport locations that make waiting for flights much more enjoyable and relaxing. Some people also felt that short express treatments offered a wonderfully quick way to unwind and refresh during busy airport travels. Consumers noted that even these brief sessions provided remarkable relief for sore necks, tired muscles, and tight shoulders before boarding. Visitors often mention that the pleasant scents and professional techniques turn a simple airport wait into a delightful surprise.

What people talk about most

Service

People report positive experiences with service, frequently highlighting exceptional massages and... See more

Staff

Consumers find staff to be exceptionally skilled, warm, and professional, frequently highlighting wonderful... See more

Product

Clients share satisfaction regarding the product, noting how the items help relax sore muscles and make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A little airport magic! I met Tinamarie at the airport and what started as a conversation turned into such a lovely surprise. She gave me a 10 minutes deep massage focusing on my back, shoulder... See more

Company replied

Rated 5 out of 5 stars

I had originally a 20 minute massage, extended to 30 minute because it was so good. I'm sorry my brain condition affects stort term memory and I wish I could remember the wonderful lady wearing a purp... See more

Rated 5 out of 5 stars

Binti’s massage removed all my aches. I even walked more upright. So relaxing as well. High degree of excellence and professionalism I want to travel again just for a massage in North Terminal, Gat... See more

Rated 5 out of 5 stars

I got a wonderful head neck and back massage from Sanish at Gatwick airport. She was so thorough and similar to my physiotherapist in deep tissue massaging. For the last 2 or 3 years every time I’m at... See more


Company details

  1. Beauty Salon

Written by the company

Established in 2012. We offer luxury beauty retail and treatments in conveniently short time slots at all major UK airports


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.7

All reviews

(145)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

I just had a 10 minute neck and…

I just had a 10 minute neck and shoulder massage with Pam at the Birmingham branch. I was so worried about sitting on the chair in front of everyone. She was so lovely and welcoming, made me completely forget I was even sat in the middle of the airport. She’s a credit to your Birmingham team. Thank you so much Pam🤎

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Wonderfully relaxing pre-departure experience

Had a wonderfully relaxing, professionally delivered manicure with friendly conversation at London Gatwick the other day. It definitely made waiting for my departure extremely relaxing. The specialist Ewa made sure, services were delivered timely, kept an eye on the clock for me, and meanwhile created a soothing, pleasant atmosphere that stood in stark contrast to the otherwise bustling, crowded Gatwick airport. Quality of the manicure and polish application was excellent, and Ewa even fixed a small scratch in the polish that appeared when I reached for the credit card in the end... Price was very fair for the time spent.
I was very happy to have treated myself to this experience!/

28 July 2024
Unprompted review
Rated 5 out of 5 stars

Anita in the South Terminal Gatwick is Fabulous!

Anita in the South Terminal Gatwick was absolutely amazing!
She made hoping on my 9 hr flight back to the US after 9 nights in different Airbnb beds so much better!

Super impressed with the quality and cost of massage in such a convenient location!
Thank you Anita & thank you Aerospa for being there!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Don’t miss out on a 30mins massage by Ewa

I had an amazing massage for 30 mins by Ewa at Gatwick terminal. She has wonderful hands, really worked on my knots, yet relaxing and managed to zone out in a very busy airport. Thoroughly enjoyed it and would highly recommend. Would definitely come early next time, just to have this experience again. Professional, kind, friendly - just superb. Thank you Ewa

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous back massage at airport!

I highly recommend a massage by Samina at Gatwick North Terminal. The massage she gave me was professional, soothing to sore muscles and entirely relaxing, just what is needed at an airport. I was seated and fully dressed for the massage, very convenient.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Flying out of terminal 1 Manchester…

Flying out of terminal 1 Manchester today to Venice, spotted this spa and had the most wonderful foot massage and pedicure, feet ready for my sandals what a brilliant idea, Harriet Booth, you were amazing, good chatter, fabulous massage and wonderful painting really friendly and professional

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Amaizing staff

Amaizing staff, friendly and flexible. It was my first experience to have manicure done before my flight. Ewa done a brilliant job with my nails and also learnt something new from her. I was very cautious from a previous bad experience with gel nails. Ewa is fantastic at creating beautiful nails and have an excellent people skills too. I'm definitely coming back you again.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant products…

Brilliant products first experienced them with a pre flight manicure in Glasgow.
Liked tge handcream so much I ordered a bigger one. Leaves hands and feet beautiful.

29 April 2024
Rated 5 out of 5 stars

Excellent service , wonderful staff

The wonderful Ewa at Gatwick south saved me from a nail emergency and gave me a wonderful hand massage, she was really sweet and friendly and I’m so glad I came across her at the stand! Will definitely be using again in the future. Thankyou area

22 April 2024
Unprompted review
Rated 3 out of 5 stars

The product I ordered was brilliant

The product I ordered was brilliant. Unfortunately it took a week for it to arrive despite being charged £5 for express delivery. The nail gel remover was excellent though so very happy with it.

8 March 2024
Rated 5 out of 5 stars

Relaxing back massage with Rehana

Rehana was excellent at back massage and gave great advice for aftercare aswell.
The bora oil used was relaxing.
Thank you! A nice relaxing wait for flight. Highly recommend.

16 February 2024
Unprompted review
Rated 4 out of 5 stars

Amazing massage at Gatwick South

Today I was so privileged to have Kailash give me the most beautiful, and desperately needed massage at Gatwick South Terminal. As I approached, she instantly put me at ease with her calm, welcoming and gentle manner. The treatment was deep, aromatic and relaxing, exactly what I needed for my long flight. Thank you Kailash, well appreciated!

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever in a nail salon

Worst experience ever in a nail salon. Gel was literally falling if my nails, had to have it taken off! Asked her to take it all off as getting close to my boarding time. She had the nerve to charge me more then half the price, my fault apparently for the colour chosen!!! My nails have been left thin, weak and sore.

21 January 2024
Unprompted review

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