Shoop Reviews 

10,204
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Good service with high cashback. Unfortunately when buying something from browser on computer, not always shoop sees the purchase. The reason could be the Adblock, so don't forget to switch it off.

Rated 5 out of 5 stars

Very good website! The cashback is registered in 95% of cases, they reply very quickly to the requests. Never had problems so far, recommend for German users. Maybe you could translate the website in... See more

Rated 4 out of 5 stars

I was kind of overwhelmed and a bit disappointed at first. You really have to make sure to put all the needed data and information in before you even can get started. There are quite a few of my favou... See more

Rated 4 out of 5 stars

Although the reward is better than Payback. But I don't like the 10 Euro minimum withdraw amount. And some cash back for example temu usually takes more than six months.

Company replied

Company details

  1. Cashback Provider
  2. Affiliate Marketing Service
  3. Coupon Service
  4. e-Commerce Service
  5. Media Company

Written by the company

Shoop ist Deutschlands marktführendes Cashbackportal. In über 2.200 Onlineshops gibt es für inzwischen rund 1 Mio. Mitglieder Cashback auf alles was das Herz begehrt! Die Zeitschrift Finanztest der Stiftung Warentest (06/18) bescheinigt Shoop.de "Höchste Rabatte aller untersuchten Cashback-Portale."

Shoop.de - Deutschlands #1 Cashback Portal

Written by the company

Wir zahlen Dir für Deinen Online-Einkauf bares Geld zurück!
Für jeden Einkauf, den Du eingeloggt über Shoop.de tätigst, bekommst Du einen Cashback-Bonus. Das Geschäftsmodell ist denkbar einfach: Wir bekommen von allen teilnehmenden Shops bzw. Anbietern (über 2.000) eine Vermittlungsprovision für jeden Online-Einkauf. Diese Provision geben wir zum größten Teil an unsere Kunden weiter. Vom kleineren Teil bezahlen wir Gehälter und investieren in die Weiterentwicklung unserer Seite bzw. App. Zu den Partnern von Shoop.de gehören u.a. eBay, booking.com, Otto, Galeria Kaufhof, Lufthansa und Media Markt. Das Unternehmen wurde 2010 gegründet und ist seit dem 2. Jahr profitabel.

Shoop.de Kundensupport

Du hast via shoop.de bestellt und Fragen zum Cashback?

Du bist bereits auf Shoop.de registriert und hast Fragen zu deinen Shoop.de-Bestellungen oder zum Cashback? Schau' in unserer Hilfe Hilfe & Support nach oder schicke unserem Kundensupport eine Nachricht. Du bist noch nicht auf shoop.de registriert? Probiere es aus! Registriere Dich in 20 Sek. auf www.shoop.de

Contact info

4.0

Great

TrustScore 4 out of 5

10K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(10,204)

682 reviews in the last 12 months

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Rated 4 out of 5 stars

It works

It works! It is especially profitable if you're moving and changing contracts. It is a bit complicated and sometimes cashback just not recognized, even though i've done everything according to instructions. But in most times it works and I really appreciate the possibility to get some €€ back.

8 June 2022
Unprompted review
Rated 1 out of 5 stars

Watch out ID Scam

Watch out ID Scam
The company is phishing for information to create a profile that they can sell.

19 May 2022
Unprompted review
Shoop logo

Reply from Shoop

Hi Mijn,

we are not selling your data - in case your Shoop account was violated, please get in touch with us!

https://www.shoop.de/kontakt

Best regards,

Grit

Rated 3 out of 5 stars

Expensive buys are ignored which seems…

Expensive buys are ignored which seems fishy to me. Have been waiting for over 8 months on cashback for a bed I bought for 1,700€ and they are not responding or willing to pay out. Same with a desk I bought for 150€ Disappointing.

Small sums seem to work out.

23 February 2022
Unprompted review
Shoop logo

Reply from Shoop

Hi there Mietzi,

i am guessing you ordered at MediaMarkt, Saturn or FlexiSpot? Those merchants unfortuneatly do need a long time to pay us the cashback and we are not very thrilled about that either.

If you sent us messages regarding this we always answer though! Did you check in your shoop account under "Nachrichten"?

We are sorry that it's taking so long for you to receive the cashback.

Best regards,

Grit

Rated 5 out of 5 stars

Really works!

I have received cashback from my online shopping several times already. Totally worth using the portal!

10 November 2021
Unprompted review
Rated 1 out of 5 stars

If you order too much, you won't get cashback

I like to spend a lot of money so I purchase a lot. In the beginning it worked, but then they declined the Cashback for like 40 orders I made.reason: I am buying too much. Straight up scammed me out of like 500€. Switched the Cashback company afterwards

28 March 2021
Unprompted review
Shoop logo

Reply from Shoop

Hallo Alexander,

ein Partner insbesondere hat das Cashback zu deinen Bestellungen konkret abgelehnt mit der Begründung, dass die Häufigkeit und Beträge deiner Bestellungen keinen "Privatkunden-Charakter" haben. Und auch wir stufen deine Bestellungen in dem Umfang tatsächlich nicht mehr als privat ein. Bei AGB Vertößen behalten wir uns vor, Shoop-Accounts (nach Ankündigung) zu löschen. Bitte halte dich an unsere AGB oder bestelle direkt beim Partner.

Beste Grüße,

Grit

Rated 5 out of 5 stars

Using Shoop for about 1 year

Using Shoop for about 1 year. And got another cashback today to my bank account.

It's really good when you save cashback money and then get it at once!

12 March 2021
Unprompted review

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