Big up the shiva crew for a 10/10 service every time been using them for years now no problems at all highly trusted
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Review summary
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Looking for a couple of hard to find pieces that I could not get anywhere in the United States. These guys were willing to ship to the USA and still offered a fair price. I kid you not within 48 hours... See more
Bought a snuffing kit. When I requested a black kit to be sent they had no issues with my preference. Got it very fast too! Many thanks :)
Company replied
Got my Dynavap m7 at a very competitive price, dispatch was quick no issues at all, my only gripe would be delivery cost on small items, overall a good experience 👍
Company details
Written by the company
Welcome to Shiva Online! We supply many top brands including vaporisers from Storz & Bickel, Puffco, Dynavap, Arizer, Pax,Vaponic,Xmax and Storm. We also stock a huge selection of the best and most unique Bongs available on the market by leading brands such as Chongz, Roor, Basil Bush,C1-Sci Fi, Bounce Grace Glass and many more! You can also pick up all shapes and sizes of rolling papers from leading brands such as Raw, Rizla,The Bulldog, OCB and many more! We also stock some of the tastiest blunts on the market from Juicy Jay, Double Platinum,Al Capone, Cyclone, G-Rollz, King Palm and Royal Blunts for quality roll your own cigarettes. You can also find an excellent selection of smoking products and must have smoking accessories on Shiva Online including Hookah Pipes, Grinders and Rolling Accessories. If it takes your fancy we also provide a tantalising range of sex toys for both men and women, including a wide selection of products from Jessica Rabbit and much more! Please feel free to browse our website and Just give us a call to order and collect from our retail outlet located in Greenwich, Unit 16 Greenwich Centre Business Park 53 Norman Road London SE10 9QF
Contact info
Unit 16,Greenwich Centre Business Park, 53 Norman Road, London, SE10 9QF, London, United Kingdom
- 02082939231
- info@shivaonline.co.uk
- shivaonline.co.uk
4.7
Excellent
3K reviews
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Replied to 100% of negative reviews
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quick and easy
26 April 2023
Good customer service
Good website. Great customer service, and good communication. I would order from Shiva online again. Thank you.
25 April 2023
I ordered a 110ml roller
I ordered a 110ml roller, it arrived the next day! But not only was the service excellent, unlike my previous experience, using Amazon, it was a correct STRAIT roller. Not a cone as sent by previous suppliers incorrectly.
5 May 2023
Unprompted review
i bought a fan assisted pipe works …
i bought a fan assisted pipe works great and was delivered fast they have a lot of unusual adnd good pipes
25 April 2023
Great products and quick delivery
24 April 2023
Good product
26 April 2023
Great speed delivery but I made a…
Great speed delivery but I made a mistake on the blunt a dunno wth a ordered a was trying to order cyclones my bad still 5*
25 April 2023
immediate response and regular updates.
immediate response and regular updates.
thank you :)
21 April 2023
Still no sign if psckagr
21 April 2023
Reply from Shiva Online
Hi Luke,
Thanks for your review.
I can't seem to find any previous correspondence from yourself regarding this matter in our emails, so this is the first time we have been made aware of this.
Your order was dispatched by us on 24/04/23 via Royal Mail 24 and according to the tracking info it was delivered the day after on 25/04/23 at 13:07pm.
If this is incorrect, please contact us via email at shivainternet@gmail.com and I chase it up with the Royal Mail.
Kind regards,
Cen
Unable to remove any items from my cart…
Unable to remove any items from my cart so now stuck with unwanted items in my cart
3 May 2023
Unprompted review
Reply from Shiva Online
Hi Greg,
Thank you for your review.
To remove items from your basket, you need to click/tap on the 'x' next to the item(s) that you wish to remove.
If you were viewing your basket on a mobile while it was in dark/night mode, the 'x' is slightly harder to see and this could have been the reason you were having trouble.
Please drop us an email at shivainternet@gmail.com if you have any further questions.
Cheers,
Cen
Great service
When looking to purchase a new herb grinder, I was disappointed that the colour I had initially selected was actually out of stock. However, after a very pleasant call from one of the guys from Shiva, a suitable alternative was sourced.
Also, my purchase arrived promptly, and was exactly as described.
Most impressed.
19 April 2023
Top quality, fast delivery
As always the most important thing to know is that if you order from Shiva you get excellent quality and service, but the value for money is the most important thing, and Shiva delivers every time,,my order arrived in 2 days as it always does even though I live in the middle of nowhere, I am always happy with their service and their prices, which are among the best in town for the vast selection and the high quality of their products 👍👍👍 I could go on but the only thing that you need to know is that you will not be disappointed with what you order 👍👍
13 April 2023
Attention to detail and customer…
Attention to detail and customer service is outstanding, very refreshing that a company puts customer care before a quick profit ,
I wouldn’t shop anywhere else ,
Top draw , top quality, rapid delivery,
Nuff said
20 April 2023
Great Products Fast delivery
18 April 2023
False advertising
False advertising, the item that I ordered isn’t the item I received or the item advertised I was told it was the manufacturers fault, they then asked me to return the item, my own expense and they would give me a refund for the item only
19 April 2023
Reply from Shiva Online
Hi Ashley,
Once again we can only apologise for the mistake. We were unaware that we had been sent a different version from our supplier until you contacted us as they never informed us. They have since confirmed that the previous version that we had pictured is temporarily unavailable, and have apologised for not telling us. I have updated the pictures on our site to avoid any further confusion in future.
Kind regards,
Cen
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