Shiva Online Reviews 3,403

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient delivery service, with many items arriving promptly and in excellent condition. People frequently highlight the high quality of the products received and the competitive pricing. The ordering process is often described as easy, and communication from the company is appreciated. Some people were dissatisfied with the delivery cost on smaller items, while a few others experienced delays with their orders, noting that some parcels took longer to arrive or were not received at all.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the very fast... See more

Service

Reviewers consistently mention positive feedback about service. Customers frequently highlight the excellent,... See more

Product

People report positive experiences with product. Customers consistently praise the exceptional quality of the... See more

Order

Clients share positive opinions on order. Customers consistently report that orders are received clean and... See more

Based on these reviews

Rated 5 out of 5 stars

Looking for a couple of hard to find pieces that I could not get anywhere in the United States. These guys were willing to ship to the USA and still offered a fair price. I kid you not within 48 hours... See more

Rated 5 out of 5 stars

I have made several orders from this company. Each has arrived in very good time, within 2 days and the product quality is always very good. They also assisted when I had an issue, which turned... See more

Company replied

Rated 5 out of 5 stars

Fabulous customer service. I was unable to sign for the parcel and so it was returned to Shiva. They found it immediately and arranged to resend. All in a matter of minutes. Highly recommended.

Company replied

Rated 5 out of 5 stars

Big up the shiva crew for a 10/10 service every time been using them for years now no problems at all highly trusted

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

Written by the company

Welcome to Shiva Online! We supply many top brands including vaporisers from Storz & Bickel, Puffco, Dynavap, Arizer, Pax,Vaponic,Xmax and Storm. We also stock a huge selection of the best and most unique Bongs available on the market by leading brands such as Chongz, Roor, Basil Bush,C1-Sci Fi, Bounce Grace Glass and many more! You can also pick up all shapes and sizes of rolling papers from leading brands such as Raw, Rizla,The Bulldog, OCB and many more! We also stock some of the tastiest blunts on the market from Juicy Jay, Double Platinum,Al Capone, Cyclone, G-Rollz, King Palm and Royal Blunts for quality roll your own cigarettes. You can also find an excellent selection of smoking products and must have smoking accessories on Shiva Online including Hookah Pipes, Grinders and Rolling Accessories. If it takes your fancy we also provide a tantalising range of sex toys for both men and women, including a wide selection of products from Jessica Rabbit and much more! Please feel free to browse our website and Just give us a call to order and collect from our retail outlet located in Greenwich, Unit 16 Greenwich Centre Business Park 53 Norman Road London SE10 9QF


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very happy

Very satisfied with how quickly my item arrived and the price paid also.

22 February 2026
Shiva Online logo

Reply from Shiva Online

Thank you so much

Rated 5 out of 5 stars

Happy customer from the USA

Looking for a couple of hard to find pieces that I could not get anywhere in the United States. These guys were willing to ship to the USA and still offered a fair price. I kid you not within 48 hours I had a email from the Royal post I think it was telling me that it was leaving the country. Wow. Now once it got here to the states our postal system did their normal catastrophe thing but in the long run my purchase arrived in great condition. I do not hold these guys responsible for the idiocracy behind the United States Post office! LOL. Thanks guys keep up the good work

25 October 2025

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