First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... See more
In the past, we have used other companies to ship my kid's luggage to camp, but I'm so happy that we discovered Ship Camps. Ship Camps was fast and easy, a bit less expensive than the other company we... See more
Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions pr... See more
Company details
Written by the company
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Written by the company
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contact info
324 Datura Street, Suite 400, 33401, West Palm Beach, United States
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4.5
Excellent
526 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ship Camps makes the hassle of getting…
Ship Camps makes the hassle of getting your kids stuff to camp super easy. I gave 4 stars bc fedex literally dragged my child’s luggage filled with everything she needed for 7 weeks, down my walkway and driveway to his truck. They (fedex) need to do better on their end.
7 June 2025
Easy to deal with and provides you up…
Easy to deal with and provides you up to date information about delivery .
23 August 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
While I appreciate the service…
While I appreciate the service, I find the pricing to be way too high. My bags were picked up and delivered safely and on time, but the cost is just not reasonable.
21 August 2025
Reply from Ship Camps
Hello Jennifer,
Thank you for your review.
We're sorry to hear you were disappointed with the cost of our service. Our rates are 5-60% less than going directly with the carrier and provide a complimentary $1000 insurance value with additional coverage available for purchase, as well as our on-time guarantee, ensuring your camper's belongings make it to camp when they are needed.
If you would like to hear more about the benefits of using Ship Camps, please do not hesitate to reach us by phone at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Reply from Ship Camps
Hello Marcy,
Thank you for your review.
We're sorry to hear there was damage to your bag's strap. Our records did not show that you reached out to our team directly on this, so a member of our claims team has contacted you to gather more information and provide assistance. We look forward to speaking with you to make this right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Why would two bags being shippe from…
Why would two bags being shipped from same location being sent to another location not be received on same day?
21 August 2025
Reply from Ship Camps
Hello LG,
Thank you for your review.
We're sorry to hear there was some confusion about your delivery. Our delivery dates are "delivery-by", meaning there is a potential for shipments to arrive ahead of the final commit date. Camp bags tend to be on the larger side and may be separated in transit due to space availability on vehicle while still all arriving by the commit date.
If you have any additional questions, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!
Super fast & friendly
Super fast, friendly and helpful service via email and phone. I’ll use this service every year from now on!
21 August 2025
This is our second year using Ship…
This is our second year using Ship Camps- what an awesome service! Our kid takes a giant hard trunk/foot locker and an equally giant soft duffle/trunk for 7 week camp / needless to say, it’s a LOT of stuff-it is so nice to have the gear picked up from our porch (instead of lugging them to a fed-ex or ups). AND the cost is less! What a value! We will continue to use Ship Camps as long as we have a kid in camp!
16 August 2025
Luggage was destroyed
For the second year in a row one of four pieces of luggage that was shipped was so badly damaged that it will have to be replaced.
20 August 2025
Reply from Ship Camps
Hello JustAnswer,
Thank you for your review.
We're sorry there was damage to one of your luggage pieces. Our team was in contact with you regarding the damage but has not yet received your claim form. A member of our claims department reached out to follow up to see if you had any questions though we have not yet heard back. Please know we are here to support you and look forward to resolving this matter.
If you have any questions or would like to discuss your experience further, please call us at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Seamless experience
Seamless experience. And bags came back home several days earlier than expected. Thank you!
19 August 2025
Trunks were picked up
Trunks were picked up, delivered and returned on time and intact
18 August 2025
The trunk was completely damaged when…
The trunk was completely damaged when it arrived at her camp from our home. Hinges were off. Had to be taped together to send back home.
17 August 2025
Reply from Ship Camps
Hello Karen,
Thank you for your review.
We're sorry to hear that your trunk sustained damage during transit. As we do not see that you've contacted our team directly on this matter, a member of our claims team will be in touch to provide assistance. We look forward to addressing this and making things right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Easy and competitive pricing!
Shipping was easy and very competitively priced! The camp trunk and large bag arrived much faster than the estimated arrival time. Will definitely use again!
11 August 2025
Amazing customer service !!
13 August 2025
Easy and effecient
17 August 2025
Fantastic
Fantastic. Best way to ship luggage. Everything was done as if it’s a swiss watch
17 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.