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Founded in Ireland in 2014, Sherpa Kids provides nationwide before school, after school, and holiday programmes to local communities, with a strong emphasis on play, movement, and engagement. With a decade of industry expertise and deep roots in the childcare sector, we have grown to over 90 locations across Ireland, establishing ourselves as the "Ireland's leading provider of school-age childcare". Our heritage and commitment to building positive and fun experiences for kids is at the heart of everything we do. Whether designing unique programming in partnership with industry experts or creating magical moments for kids who attend our morning, afternoon, and holiday programmes, our goal is to make every day exceptional!
28 Lower O’Connell Street, Kinsale Co. Cork, P17V677, Cork, Ireland
2.9
3 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Sherpa did not apply NCS to our booking because we selected the "Casual" option, resulting in us being charged more than expected.
The issue is that this condition is only mentioned on page 12 of their 33-page Parent Guide and is not clearly highlighted when selecting Casual through the online booking portal.
Posting this to warn other parents to check carefully before choosing a Casual booking.
Charged for a week that I didn't book - some nonsense about staffing and resourcing needing to be in place even though we were informed that there would be no minding service for the first full week of the school term due to early school finishing for junior infants. NCS credits missing from invoicing and this is made my problem to sort out with another arm of the Sherpa Organization because someone hasn't done their job properly. Have had multiple parents warning me of the total inflexibility and problems dealing with Sherpa, that they use another local afterschool club instead, Curious Minds. I think I understand now. Wont be using Sherpa any longer based on the lack of the administration service because no matter how good the actual carers' may be, all booking and payments and invoicing goes through to a poor administration body
As a teacher in a school that hosts Sherpa Kids, I am highly concerned by the quality of care that this company provides. High staff turnover and lack of experience seems to be a key issue with staff. I would not recommend Sherpa Kids to any parent.
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