Sheffords Chartered Surveyors Reviews 87

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having used Sheffords before to carry out a defect report, we didn’t hesitate in using them again to carry out a level 2 survey on a property we’re purchasing. The survey was carried out by Mr Treliv... See more

Rated 5 out of 5 stars

Very helpful. Knowledgeable about area. Quick to reply to queries before & after the survey. We didn't use method of using cheapest quote on search engines as we feel it is important to use local surv... See more

Company replied

Rated 5 out of 5 stars

I engaged Sheffords for a 'single defect survey' to assess what measures to take against mould/condensation in my flat. From the start, communication was great — swift, full and transparent. Jere... See more

Company replied

Rated 5 out of 5 stars

Ed and his team provided invaluable advice during our home purchase process. He helped us avoid falling foul of buying a property which would have required very extensive remediation work but that on... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Consultant
  5. Real Estate Surveyor
  6. Surveyor

Written by the company

Sheffords is an independently owned firm of Chartered Surveyors. The firm was originally established in 1887 with the office in Sevenoaks opening in 1935. We can offer impartial advice and assistance in the following areas: RICS Level 3 (Building) Surveys RICS Level 2 (Homebuyer) Surveys Commercial and Residential Valuations Portfolio and Property Management Landlord and Tenant Matters Land and New Homes Advice Party Wall Matters Single defect reports Building Energy Performance Advice Additional Services We cover the west Kent area and onto the weald as well as into east Surrey. We pride ourselves on our Google and Trustpilot reviews all of which are genuine and from recent clients. There is much more information on our website sheffords.co.uk but if you have a tricky property problem please pick up the phone or complete the form on our website and one of our surveyors would be pleased to discuss matters further.


Contact info


4.9

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

A five star service

Having used Sheffords before to carry out a defect report, we didn’t hesitate in using them again to carry out a level 2 survey on a property we’re purchasing. The survey was carried out by Mr Treliving, within a few days of submitting our request and full report received less than a week later. Report was written in such a way that it was easily understood and items needing attention were clearly described and coded according to urgency.
We thoroughly recommend Sheffords where you can be sure you’ll receive a five star service.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I had a problem with some sinking in my front drive. Ed Trevliving from Sheffords visited, assessed the problem and provided an excellent report which has enabled me to address the issues found.

7 January 2026
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for your kind review. It was a pleasure to act for you, investigate the potential cause of the defect and provide advice on remediation through our Single Defect Report.

Rated 5 out of 5 stars

Valuable Survey

Sheffords carried out a house survey for us which found a few problems not picked up by our original survey when we bought the house. Thorough job and undoubtedly saved us £££ in the long run. Great Job!

16 October 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for you supportive review. We are delighted to hear our detailed inspection and report was useful.

Rated 5 out of 5 stars

Fantastic Chartered Surveyors

I had a truly fantastic experience with Sheffords. From my initial enquiry as to which level of survey would be suitable for the property I was buying, to receiving a highly detailed report which Jeremy very kindly talked me through when I had further questions. They are a brilliant team who go above and beyond for their clients. I would recommend them to anyone needing a reliable and knowledgeable firm to assist in a property transaction. I will certainly be using them again.

22 June 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for your review and kind works. It was a pleasure to provide a Level 3 home survey for you

Rated 5 out of 5 stars

On site assistance during a build

I’m an architect, and needed some urgent, independent advice to resolve some water ingress issues occurring on site during the later stages of construction on my project. Ed helped immediately. He attended site on two occasions: to assess the issue privately, and then again to discuss possible solutions and resolutions with the contractor, client/myself. His experience, and his calm, yet authoritative approach was exactly what was needed to engage all parties to undertake a comprehensive and robust solution which would provide longevity with a mindful awareness of the design aesthetics needed to be maintained. I would definitely recommend Ed and his team.

7 November 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for your warm and kind words. It was a pleasure to work with a knowledgeable and skilled team and discuss ideas and options for repair of experimental materials and building techniques on a stunning building.

Rated 5 out of 5 stars

I have bought and sold residential…

I have bought and sold residential properties with the help of Sheffords, and just as importantly I have made commercial decisions not to proceed with several projects based on their market knowledge and pragmatic advice. Particular thanks to Ed Treliving. Would highly recommend for transactions in Kent and beyond.

6 February 2026
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for taking the time to review our service. It has always been a pleasure acting for you.

Rated 5 out of 5 stars

Chipstead

Very helpful. Knowledgeable about area. Quick to reply to queries before & after the survey. We didn't use method of using cheapest quote on search engines as we feel it is important to use local surveyors. Would highly recommend Sheffords.

5 January 2026
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you very much for your positive feedback and review. It was a pleasure to act for you

Rated 5 out of 5 stars

Excellent Service

Excellent communication. Friendly and helpful staff.
Great IT system.
Professional and knowledgeable in all aspects.

5 January 2026
Unprompted review
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Reply from Sheffords Chartered Surveyors

We are delighted to receive this review and to have acted for you. Thank you

Rated 5 out of 5 stars

Survey report was perfect

Survey report was perfect! Easy to read and had so much detail! Really helped with the purchase of my property

18 November 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you very much for your feedback. We are really pleased to hear our Level 3 RICS Home Survey was detailed and useful as well as easy to read. It was a pleasure to act for you.

Rated 5 out of 5 stars

Really helpful

Really helpful, went above and beyond. Thorough Level 3 survey that went through everything of our unusual house. Jeremy even did a follow-up call to talk through the details. Would definitely recommend.

29 August 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for taking the time to review our Level 3 home survey service. We are delighted to hear the report and follow up call were useful. It was a pleasure acting for you.

Rated 5 out of 5 stars

Top class service

Everything about the experience was just spot on, from the excellent communication, thoroughness of the survey and availability to discuss aspects of this

1 September 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for your feedback which is very much appreciated. It was a pleasure to act for you.

Rated 5 out of 5 stars

Ed was fantastic and really went above…

Ed was fantastic and really went above and beyond. Thank you so much! We felt no stone was left unturned.

11 July 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for taking the time to review our home survey level 3 service. It was a pleasure to act for you, great to hear we surpassed expectations and the whole team are very pleased to have been of service.

Rated 5 out of 5 stars

Building survey

Ed and Karen were great with helping us with a building survey for a new property we were looking to buy. Detailed no nonsense report with plenty of pictures! And great summaries which were helpful to shoot off to the solicitor, architect and various other people involved in the project. Karen was also very helpful in locating and sourcing quotes for us for further surveys on the property afterwards. Would definitely recommend Sheffords!

16 June 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you for your positive feedback and kind words. It was a pleasure to be of assistance and we hope the rest of the transaction goes smoothly. Best wishes, Ed & team

Rated 5 out of 5 stars

Definitely recommend Sheffords

Definitely recommend Sheffords! Great service and very customer focussed. Sheffords gave us advice even pre survey & provided a detailed thorough survey report. They also went back to take a second look at an issue of concern and I very much appreciate their diligent approach.
Jeremy was happy to make himself available to discuss the survey report & implications. He went above & beyond in providing honest & practical advice which was so helpful in planning the next steps. Thank you!

22 May 2025
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you very much for your warm and supportive review. It has been a pleasure to act for you and be of service.

Rated 5 out of 5 stars

First-floor flat survey

I engaged Sheffords for a 'single defect survey' to assess what measures to take against mould/condensation in my flat.

From the start, communication was great — swift, full and transparent. Jeremy Treliving, who surveyed my flat, was a delight to meet and he offered a wealth of insights, both during his visit and in his follow-up report. He has saved us thousands in our forthcoming renovations. Many thanks Jeremy!

Always a pleasure to recommend good people!

6 March 2025
Unprompted review
Sheffords Chartered Surveyors logo

Reply from Sheffords Chartered Surveyors

Mr Hall, thank you very much for your warm words. It was a pleasure to act for you and to hear we have been of service. Ed, Jeremy & The Team

Rated 5 out of 5 stars

Excellent service from Sheffords

Received an excellent service from Sheffords. The survey (level 3) was conducted quite soon after I had booked and was very thorough with pictures making clear what the issues were with the property that I should be aware of. Would definitely recommend.

7 February 2025
Unprompted review
Sheffords Chartered Surveyors logo

Reply from Sheffords Chartered Surveyors

Thank you very much for your review of our Home Survey Level 3 service. We are very pleased to have been of service and that you are happy with the report.

Rated 3 out of 5 stars

All aspects were OK except extent of…

All aspects were OK except extent of survey was excessive for what I required for a 1 bed ground floor leasehold flat. I suspect this was to try to justify a high cost.

3 December 2024
Unprompted review
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Reply from Sheffords Chartered Surveyors

Thank you Mr [redacted] for your feedback.

I have reviewed your file and we have since spoken so that we could understand how our service could be improved.

You asked us for a quote of survey of your proposed purchase. We provided a fixed fee quote and clearly detailed the extent of the Level 2 home survey. Having reviewed the file the price was transparent and did not change. You signed our terms and conditions of service on 29 September which further explain what is inspected and how we report.

The details of the levels of service are displayed on our website and highlighted in our quote email. You were provided with a link to the document 'helping you choose the right survey'.

You emailed on 1 October 24 to say your wife had a message explaining the extent of the survey and you queried why the surveyor had to inspect the whole of the outside of the building. We replied as below:

--

Thank you for your email.

Our T&Cs and the Description of the Survey Service provide the detail of what we do and do not inspect.

Under the terms of a typical lease you will have a liability to contribute to the repair of the block and so we inspect the fabric of the building within the limitations of the agreed service. We don’t inspect inaccessible areas or other flats.

If you have a specific question or concerns please let us know.

--

We did not hear from you again and you did not ask us to cancel the service. You were provided with a copy of our cancellation policy.

We are very proud that our surveys are very detailed. A level 2 survey was appropriate for your proposed purchase. We are aware our prices are slightly higher than our competition but our other 5* reviews would indicate most clients see the benefit of our detailed home survey service.

We consider our fee of £750+VAT for some seven hours of work was appropriate. Having reviewed your file I am satisfied that you were provided with an appropriate service and a reasonable cost.

If there were other aspects of our service that were not satisfactory I would welcome a further phone call or email. I can not apologise for exceeding your expectations and am very proud of my team for doing so.

Kind regards,

Ed Treliving MRICS
Director | Business Owner

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Open and diligent. I recommend them.

16 December 2024
Unprompted review
Sheffords Chartered Surveyors logo

Reply from Sheffords Chartered Surveyors

Mr Holm, thank you very much for your warm words. It was a pleasure to act for you. The whole team are delighted to hear we have been of assistance.

Rated 5 out of 5 stars

Reassuringly professional and friendly

I was delighted that I had trusted the reviews and appointed a reassuringly professional and friendly surveyor. The level 3 survey report we received from Ed Treliving was very thorough, clearly written and contained sensible recommendations. Ed happily spent time talking me through all the key points. I would thoroughly recommend Sheffords to anyone wanting to feel in safe hands.

21 November 2024
Unprompted review
Sheffords Chartered Surveyors logo

Reply from Sheffords Chartered Surveyors

Mr Hutchins, thank you for your positive review. It was a pleasure to act for you. The whole team are delighted to hear we have been of assistance.

Rated 5 out of 5 stars

Sheffords provided a Condition Report

Sheffords provided a bespoke report to enable us to understand the condition of the property and any maintenance issues that we were likely to incur.

From the moment we contacted Sheffords, we found them to be professional and practical in their approach. Jeremy was knowledgable and dicussed various aspects of the property during his visit, clarifying points in more detail to help us understand the possible cause, and practical solutions to remedy issues he identified.

We would highly recommend Sheffords, Sevenoaks.

14 January 2025
Unprompted review
Sheffords Chartered Surveyors logo

Reply from Sheffords Chartered Surveyors

Ms Bye, thank you very much for feedback. It was a pleasure to act for you. We are delighted to hear we have been of assistance.

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