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SHD Medical Reviews 

286
•
TrustScore 4.5 out of 5

4.4

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the medical items provided are of exceptional quality, highly affordable, and budget-friendly. People frequently appreciate the exceptionally swift delivery, secure packaging, and wonderfully smooth ordering process from start to finish. Buyers also note that customer support handles various inquiries professionally and quickly whenever assistance is required. However, some customers also noted experiencing troublesome issues with missing items, unexpected delivery delays, or receiving incorrect products. A few reviewers expressed frustration when packages failed to arrive altogether or when their online orders arrived incomplete.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast and discreet... See more

Product

Customers consistently note positive experiences with product, highlighting great prices, a huge selection,... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the simple website, great value,... See more

Service

Users describe positive interactions with service, highlighting brilliant experiences, swift delivery, and... See more

Price

Clients share deep satisfaction regarding the price, noting that products are reasonably priced and among the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect. It was big and great experience. Because of some stupid automatic filling,my address was totally messed and not delivered. Only because wrong address. SHD perfectly responded to my email an... See more

Rated 5 out of 5 stars

I’ve now used SDH Medical for a second time and have been very impressed on both occasions. They consistently offer some of the cheapest prices I’ve found, and the whole ordering process runs smoo... See more

Rated 5 out of 5 stars

Great company, selling quality products at very reasonable prices. Was super quick delivery, there was a matter that needed to be addressed (on my end) and they did so quickly and professionally.

Rated 5 out of 5 stars

One of the best online medical suppliers i have used. Im so impressed with the products i buy, that i keep coming back for more. Top quality syringes and needles i havent had any issues with anything.... See more

Company details

  1. Online Marketplace

Written by the company

SHD Medical is a supplier of medical products including condoms, lube, disposable syringes and needles. Fast, discreet and free delivery on all orders. SHD Medical is a small Limited company based in Plymouth. We started the business back in 2013 on a part time basis and as the business and our interest in the field grew, it was quickly decided this was what we wanted to do, i.e supply quality products at the cheapest possible prices. In 2014 we became a Limited Company After studying the medical supply market, we noticed that the market was flooded with inferior quality products such as non medical grade syringes and gloves. We decided that this was what we wanted to concentrate on seeking out, and stocking the best products in each area, and working with the manufacturers to get these prices as low as possible for the customer. Our key success has been the relationships built up with customers, helping them find the right product at the right price.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

286 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(286)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service

Great customer service. I had an issue with the product delivered and it was rectified immediately and professionally. I will be a repeat customer as a result and would recommend to all.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

5stars well deserved

I needed some needles, searched high and low and SHD were by far the cheapest and with free delivery… arrived within 48hrs… I was also kept informed at every stage - can’t fault the service and price 5 stars well deserved

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Very easy site to navigate

Very easy site to navigate. From selecting the products I required to deliver was 2 days, I am extremely impressed with this.

Products - excellent quality and plentiful.

I won’t be going anywhere else for my products.

8 September 2025
Unprompted review

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