Sharp Consumer Electronics Reviews 

Don't buy from Sharp electronics, I didn't look at reviews so I must take my experience on the chin. Products SEEM good value but, they are badly made, fail after warranty runs out, can't get parts, spares, built to be extremely difficult to work on, and the customer service is pure lip service.

I have purchased 2 Sharp TV’s over the past few years, 2nd by accident as forgot the first 1 plays up.
The first Smart TV the remote stopped working to turn tv on & off, have to use the button at back of tv. As the remote does operate other feature. Newest Sharp TV purchased just over a year ago, is a nightmare, if you use the tv guide to change the channel there is no volume, you have to then turn the tv off & back on again. Apart from it losing connection from internet all the time, Sharp TV’s are not worth the money you pay for them, as any payment is a loss when the TV does operate as it should.
I will never purchase a Sharp TV ever again poor

Dishwasher would not empty after approx 18 months of use. Contacted what I thought was Sharp but it turned out to be a company called Pacifica who sell guarantees and that's all they wanted to do. Not interested in organising a visit from an engineer.

We must have contacted different numbers that they gave us well over a dozen times and the number either doesn't exist of loops you back to Pacifica.

In the end we emailed Sharp and got a response within 24 hours and had a visit within 48 hours. Problem solved and it turned outit is thought to be a manufacturing issue.

Dishwasher now working but without the intervention from Sharp, we would not have had this situation resolved.

This experience has totally put us off buying products from Sharp. PLease take note Sharp, Pacifica are letting you down in our opinion.

I purchased a Sharp 50" screen in Denmark. Just eight months after purchase, thrips have managed to gain access to the space between the backlight and the screen. Sharp’s repair service has stated that this issue is not covered under warranty.

This appears to be a clear manufacturing defect in a 2024 model, yet Sharp assumes no responsibility. We submitted a support ticket directly to Sharp over two months ago and have received no response whatsoever.

In summary, potential buyers should be aware that new Sharp flat screens are susceptible to thrips, and when this occurs, Sharp does not care about you, your TV or your warranty.

I found it has insufficient instructions on how to use it. None of the prompts seem to help, compared to the Panasonic I replaced it with it is definitely a disgusting microwave. I was very disappointed with it. these things you buy in good faith and can't return them for a refund . The company isn't helpful AT ALL.

Washing machine malfunction within 10 months.
Refused to book an engineer because I had no access to the serial number. Serial number unaccessible inside machine.
Awful company.
Avoid

Bought a sharp 32 inch smart t.v around 10 months ago,
NEVER again....it is sooooo slow to start up going through an android start up process first then when tv guide button is pressed the tv literally 'hangs' for around 1x minute before it starts to react to commands from tv remote...then we get to changing channels and a lot of the time ....no reaction as though tv has 'frozen' then when it does unfreeze itself it has around 4 or 5 different commands it's trying to catch up on!...'horrendously slow' and I have all tv software updates installed...bye bye Sharp.really dismayed with your company as you used to be so good too with previous Sharp tv's I have owned.

Warranty - what warranty?
Bought a Sharp condensor tumble dryer 15 months ago (KD-NCB8S7GW91-EN) in the last couple of weeks it started making a loud noise when using the reverse tumble cycle, contacted Sharp via email numerous times including providing them with purchase details, that's the last I have heard from them. Impossible to get through via phone hence emailing them.

I have no other option than to purchase a new tumble dryer, I only wish I had read the reviews on here before purchasing the Sharp tumble dryer.

Shocking customer service!
Avoid Sharp products like the plague.

Same as all the others, this company is horrible. Doesn't honor their warranty, makes you take pics of newspapers, stickers, and then tells you its still not right, This despite having a sales receipt. This is NOT the Sharp from the 90s, this is some investment dump now.

Bought a Sharp Roku tv from Tesco works OK but developed a problem when I put a Firestick in and it comes up with a overheating message all the time.
Contacted Sharp who said its a software problem but because the Tv is 18 months old they cannot fix it as they do not except returns in case of transit damage and they cannot send anyone to fix it.
This is disgusting customer service after something that should last 5 or 6 year.
Tried Tesco but they could not help as out of warranty.
Buyer beware.

Our 12 month old Sharp washing machine broke down 5 weeks ago with 12 months left of its warranty. Pacifica, the company who manage the warranty for Sharp, have now visited the washer 3 times and failed to repair it. We now need another visit in a weeks time to replace yet another part.
I have contacted Pacifica several times now and been told that as long as the engineers orders another part, they will not replace the washing machine - its the T&C's with Sharp.
I have been offered £50 compensation - this is the maximum we can offer you - its the T&C's with Sharp.
I have also had it made very clear that if by some miracle the washing machine is replaced you will not get the £50 - T&C's with Sharp.
OK - let me discuss this with Sharp - impossible say Pacifica - they don't have agents in the UK.
So we are now in a seemingly endless loop of Pacifica failing to repair our washer and acting as the gatekeeper for Sharp to make sure you cant speak to them directly to rectify the problem.
We only replaced our old Bosch washer to be to be more environmentally friendly - In future I would buy a second hand Bosch rather than the junk that is being supplied by Sharp who hide behind their gatekeepers at Pacifica.
Avoid Sharp products at all costs - this is a 0 star review!!!

Disgusting company of lies and false advertising.
Brought top end fridge freezer that stopped working.
Engineer turned up 2 weeks later and hour after leaving broke again.
Now three weeks on after being promised refund engineer turned up trying to repair again and company now saying will repair but not refund so going to throw it out and buy from honest company.

Bought a so called smart 55in TV firstly avoid freely it's awful this TV took 5 mins to turn on, in wrong region etc absolutely terrible AVOID buying anything from Sharp whatever the product just a bad company

So far of recent multiple emailed attempts to prompt Sharp Consumer Electronics to respond appropriately and satisfactorily to registered and documented complaints about one of it very recently purchased microwave units have proved fruitless. No matter how much prior, documented relevant information has been provided, Sharp has remained unaccommodating. And below is a complete, unedited copy of the last email sent today to Sharp. It a response to the absurd demand that I produce and then transmit a "video."

"How many times do I have to say the same thing? First, I've never 'made a video" in my entire life. Nor would I know how to do so. Too, presumably Sharp is talking about a sort of documentary, combining both moving images and audio. Otherwise, how, for example, would the Sharp viewer recognize both the humming and scraping noises made when the microwave is operating? And those are not the only obvious deficiencies with this 'lightweight," poorly made device.

Also as stated before, the prior Sharp I'd previously owned, also circa 1.1 cu. ft.microwave (R-305 HW, serial # 157668, manufactured in Thailand in 2003) which finally gave out the first week in May 2025, was of much heavier and notably higher quality construction, with none of the obvious deficiencies of this model- which is precisely why it operated so well for TWENTY TWO years--save the light bulb failing about 10 years ago--with no way to replace said bulb without paying some appliance repair person a lot of labor charges to dismantle the entire microwave--thus great engineering-not

Whereas this SMC1161 KW cheaply made microwave would never last but a few years, and as so documented in several available online consumer product reviews I've recently read about this very same Sharp microwave. Moreover, so many past reviewers likewise have complained about the evident refusal of Sharp to stand by its microwave products that had proved deficient, by way of Sharp having constructed farcical impediments which preclude consumers having Sharp product deficiencies remedied.

So obviously having contacted online Sharp SEVERAL times now trying to get this matter resolved has proved a total waste of my time. Thus, henceforth I'll take different measures.

Last, not that Sharp obviously cares one iota, nonetheless as have other disgruntled Sharp microwave buyers so declared, I'll never again purchase another Sharp product of any kind! And as well at every future opportunity I'll 'warn off' people about ever buying any Sharp electronic products. And so be it."

Greg Marlowe

Wish I’d checked here before I purchased a Sharp Microwave in DID Electrical, where I was assured it was a good brand.
I’ve had microwaves for 30 years - this is without doubt the worst quality appliance I’ve ever owned.
The plastic covering on the buttons is peeling off and it retains bad smells like no other - feels like I’m cleaning it constantly. It does not get heavy use but at just over 1 year old I am having to replace it.
Avoid!

I Ordered a Sharp Dishwasher from Marks Electricals. Received several emails / sms prior to delivery day confirming purchase and delivery date, all with a firm warning of £75 charges for not being in to receive delivery or having item to be returned ready and accessible. Felt quite threatening.
On the delivery day received message delivery would be 9.10 -10.50 am. Got to 12.30 and nothing so I called. I was told they were running late and only give ETA's, I commented a courtesy message saying running late would have been better.
3 hours later my Dishwasher was delivered and the drivers were polite and helpful after which I then received another message saying they would be 3 hours late.
I unpacked the Dishwasher of all factory packing and opened the door to retrieve the instruction manual, the drawer fell out. On inspection I found there was a clip missing and nowhere to be seen, the runner was twisted too ( not very good QC at Sharp).
I called Marks electrical again but their lines were down for 2 hours, so I sent an email on their web site including pictures straight away.
I received a reply asking for pictures that I had already sent .I called again and this time managed to get through, was made to give order number and details all over again and miraculously they found my pictures. I felt I wasn't being listened too as she just said they would instruct Sharp to send a new clip or I could arrange to return the item. I reiterated the runner was twisted but it seemed she just didn't want to know or wasn't listening to detail. I was told it could take several weeks for the retaining clip. I asked whether I could receive some sort of token compensation or refund for my poor experience and all she said was she would ask a manager and would be in touch. Nothing as of yet, no courtesy call or message to say Sharp have the part , apology or token gesture as of yet!
After installing the machine we have since found a hair line crack in the top panel, a side panel screw missing and the door is so wobbly it catches the sides when shutting. These items are not Marks Electricals fault however but Sharps and leaves me with the feeling that this item is going to fail or be trouble very soon. I have since looked at this site (Trustpilot) to see Marks Electrical have a decent score, so I hope they will take this opportunity to reach out to me and make me a happy customer.
As for Sharp, they have a dreadful score on this site and I only wish I had seen it before buying their product. I did ring their customer support only to be kept holding for ever, I tried four times but lost patience and gave up, Compared to my 15 year old Bush dishwasher it is definitely inferior. The whole thing moves and contorts when handled as if made of tin and the exterior panels protrude unevenly looking unfinished or poorly constructed.
If my financial situation was better I would reject it, buy a more expensive and better make, while waiting for a refund but unfortunately I can't afford to do that or manage without a dishwasher for any period of time.

Bought a Sharp microwave 6-12 months ago, which just drowns in water and needs mopping out after 2 -3 uses. Sharp support suggest it might the the type of food that is being cooked?
Wont do anything without a proof of purchase, which I dont have anymore. They refuse to go off serial number.
Wont buy a sharp product again.

If I could give a 0 I would.
Brought a condenser dryer with the first couple of months someone had to come out because it was leaking, no issues with the service. Fast forward to December 2024 the latch broke…. They could get the part so a whole new door was fitter in MARCH! After numerous calls, misinformation and people not doing there jobs properly I was told I would receive £50 compensation straight into my account this was Monday the 3rd, I was told it would take 3-5 days the following Wednesday I rang to ask why I hadn’t received it yet!
I’d rang Tuesday to complain about the dryer turning off and not finishing its cycle… it needed a new circuit board which wasn’t in stock and they would be waiting 6 week or more for the part! The advisor said he would enquire about the £50 and ask for my machine to be replaced!
Back to the Wednesday, the advisor this time said I wouldn’t get the £50 because I’m having a new dryer..,. BUT I SHOULD Have ALREADY HAD THE £50 before the new dryer was even mentioned!! The customer service is diabolical, the amount of energy waisted on this company is ridiculous I will never buy from them again and the replacement is another brand.

Bought microwave. Registered with them for extra 6 months manufacturer warranty on top of the standard 12 months.
1) model number / scanning process didn't work.
2) they have an opt out setup on postal mailings and an opt in setup on email mailings. Almost like they are trying to trick you to get some plausible claim that really want them to send you their junk mailings. ICO rules on GDPR consent make it clear that inconsistent language effectively makes the consent invalid. Sharp really need to up their game here.

I bought my microwave in July 2024 and it has become evident that the clock is gaining time. I have reset it several times to the second but it gains approx. 1 minute per week. My concerns were dismissed immediately by the customer services department saying they were unsure how the issue could be tested and sorry they can't help further! They have now stopped liaising with me. The guarantee is obviously not worth the paper it is written on nor is the customer services department fit for purpose. I have asked for details as to how to make an official complaint but this has also been ignored. How I wish I had read these reviews before buying this item. Anybody reading this review please be warned. I will now be pursuing this matter through other channels.