Sharp Consumer Electronics Reviews 

Sharps condenser tumble dryer 16 months old under 2 year warranty. Failed power board. Arranged outsourced repair via Pacifica. Waited 8 days for service engineer to attend despite having elderly relative undergoing cancer treatment requiring frequent laundry, a 6month old baby and two children under 12 which had no effect on prioritisation. Advised Pacifica the appliance required a new power board. Engineer arrived after 8 days, stayed 5 minutes advising “requires new power board”. I had to hold my breath. No date for return visit. All calls to Pacifica go unanswered. A very stressful experience with no resolution in sight. Avoid at all costs.

Dreadful service will never get a Sharp appliance again.Tumble dryer broke down twice still under warranty and each time engineer cancelled visit. Waited over 6 weeks and still have a broken machine. Had no machine all over Christmas and now cancelled again. Get fobbed off each time between repair centre and subcontractors. Unacceptable, AVOID.

CUSTOMER SERVICE ABSOLUTELY TERRIBLE!!

washing machine broken. Engineer out in 27th NOV. Stated washing machine would be written off and replaced (under warranty). Heard nothing from them. Called back on the 1st December, no update. Called again few days later as still no update. Told parts are on order which makes no sense as machine was to be written off. Extremely bad communication on their part. A week later.. still nothing. Called AGAIN. Lady said 6 parts on order, 4 there, 2 waiting arrival. Will call once arrived. Asked why we were told one thing and now something else. This is ridiculous. Extremely unhelpful on the phone too. It’s not a MONTH later and we still have NO UPDATE. Avoid this company and their appliances like the plague!! Absolute shambles, terrible terrible customer service. Will never ever use them again.

We bought a Sharp condenserTumble Dryer 12kg in 2023, at €499 it was the most expensive machine in the store. Despite it being a reverse tumble machine it tangled clothing and bedding/sheets roll into a ball. Worse was to come. Exactly 2 weeks after the guarantee expired, the machine broke down completely. Drum turns but no drying function.Filters always kept clear, no error codes. Called the supplier, not interested as gtee had expired. Wrote to Sharp, no reply. Took machine to a reputable local repairer, paid for inspection and was told it was a VERY exensive repair, not worth doing, requires a new compressor/heat pump. Wrote again to Sharp, no response whatsoever. Called them by phone and have been told as its out of gtee, call out charge alone is 115 € just for an engineer visit, then repair chargeable after that. Sharp used to be a well known Japanese brand, with a good reputation for customer service, but now it has sunk to such depths. Would I buy anything Sharp again? No, never ever! 500€ wasted and you will get no help from their appalling customer service! AVOID SHARP!

We have multiple sharp products. Very happy with our 75 inch TV, excellent sound and great picture, owned for 3/4 years now. Two tumbles have been great, our first one has been going years and is much better than the top rated beko we had. The fridge has been fine, although it didn’t include frost free which you’d expect this day and age but for the price I’m not complaining. In my opinion sharp offers good products at fair prices. Very surprised by their rating on here as we’ve been nothing but impressed each time.

Had a Sharp fridge freezer and i believe the temperature sensor has broken because the fridge keeps freezing. I purchased an new thermostat sensor probe and i asked Consumer Support the location of the sensor so i could get it replaced. The Support Centre would not provide the information on the location of the sensor and wanted to send their own engineer at significant cost to myself to 'evaluate' the problem. Useless Support

Bought Sharp dishwasher less than 18 months ago with a two year manufacturers warranty. About 5-6 weeks ago is stopped working and we called Sharps contact details. We contacted by Pacifica group who cover repairs under the warranty and they arranged an engineer to come. To cut a long story short, after 4 engineer visits, the dishwasher could not be repaired and after calling them twice, i was fobbed off saying they will look into the issue and would come back to me within 48 hours. Did they? NO. I then emailed them twice for an update but still no response and our dishwasher still not working. Would I buy Sharp products again, NO! Why is Ofsted not taking action to ensure they repair or replace broken appliances?

Purchased Sharp 55 inch Roku tv. Stopped working 1 year in, Sharp customer service advised nothing they can do and to throw it away!
What a waste of money and a rubbish birthday present!
No help from Sharp at all!

I brought a Sharp heat pump tumble dryer KD-HHH8S7GW2 a cooker of years ago and had nothing but issues. Three times a known capacitor kept blowing, apparently a known fault. Issues with it not drying correctly due to a door switch which we replaced ourselves, not the condenser had gone making it beyond economical repair. Tried in the first instance to get hold of Sharp direct to get a replacement only to be told we have to use Pacifica who look after the maintenance and repairs for Sharp. So not only are Sharp useless but so are Pacifica. I will never, ever buy the cheaply built garbage they produce again

Bought a Sharp YC-QS302AU-B Solo Microwave - Black- first one had an E32 on it after using the microwave for 3 minutes, ordered a replacement which arrived damaged, a chunk of plastic off the door. Would never buy Sharp again. Spoke to Sharp UK and not concerned at all.

I bought a Sharp Aquos Google LED LCD TV Model 50FN2KA from my local Asda store on May 26 2023. I paid £329 for the TV which turns out was just money down the drain. On November 8 2025 the TV screen went black. I did some research online and found that the TV screen going black was a very common and much reported fault with Sharp TVs. I went through all of the TV reset actions I could find but could not resolve the problem. I also found that the life expectancy of a LED LCD TV was between 5 and 10 years. I had to purchase a new TV (certainly wasn’t a Sharp product) so I opted for a Polaroid Roku TV 4K UHD model P43U3421SKB (Produced for Asda). I purchased the new TV from my local Asda store and paid £172. The new TV performs so much better than the Sharp Aquos Google TV and better £ value.
Since my Sharp TV was less than 2 ½ years old I decided to let Sharp know about the problem in the hope that they could provide some technical assistance. On November 15 2025 I used the Contact Sharp Customer Support online enquiry form to provide feedback on my issue. The Sharp website advises that ‘someone will get back to you soon’. Days later and I have had no contact from Sharp so I don’t know what they mean by ‘soon’. I’ve now got to arrange to get rid of the Sharp TV at my local recycling centre.
I think that Google and Asda need to think very carefully about how they select the suppliers they deal with. The Sharp to Google software interface for this TV is absolutely useless and I’ll certainly not be purchasing Sharp products in the future.

I have a Sharp microwave (YC-MC422). It is supposed to be 42 litre capacity but this is a lie - it is 32 litres.
It has been designed by engineers who don't cook and is essentially useless as a kitchen tool. Many automatic functions (which no-one needs) don't work. The oven takes ages to get to temperature (max 220 which is hopeless). The grill doesn't grill unless you put something within 4cms.
I could go on.
I have tried to get this feedback to Sharp but it would be just as useful to send it to my cat (dead btw).
If it breaks down then getting it fixed by Sharp would be impossible.

If I could rate Sharp customer service -10 I would!! For months I have had issues with my washing machine, emailed, called NUMEROUS time and no response, EVENTUALLY got someone to talk with, engineer sent who advised it’s the barring , new parts ordered and arrived, engineer returned to find out the new drum wasn’t delivered… tried again to get hold of people again, no response , again eventually eng said will be with me this morning at 7.30am-8am, nope, never turned up, called the number, no reply, text, no reply, eventually got hold of someone who said I’d get a call within an hour, you guessed it , no call! I am APPALLED with the service, utterly APPAULLED!!! Never EVER buy SHARP!!!

Bought Sharp TV in April 2025. By October 2025, the screen had large spots on 3 corners, then vertical lines running through it, then blackness. Phoned retailer (Curry's), told to contact Sharp. Sharp hard to get, eventually got them. Told they would repair tv, I would be without tv for 3 - 5 days. Why should I be without tv for something that was manufacture's fault? I rejected that. They told me I could get replacement from retailer (another story with them). Appalling manufacturing from Sharp. Poor customer relations (operative couldn't care less that I would be left without a tv). I now have a new Bush tv. Picture quality, sound def etc all totally superior to Sharp. Would NEVER recommend Sharp. I am still pursuing replacement for original tv.

Terrible experience with their washing machine, after less than a year of owning the machine I heard loud screaching noise, opened the machine and found a simple zip of my hoodie (still attached to the hoodie) stuck inside the drum, turns out it made a hole in the drum. the warranty provider Pacifica was absolutely useless, engineer ended up coming on the wrong date (so I lost a whole days of leave at work), even thoigh engineer submitted the report straight away it took Pacifica 3 weeks to get back to me after chasing every few days. Engineer report stated that the hole was not caused by mechanical fault and so warranty won't cover it. Surely a washing machine should be able to handle a simple hoodie with a zip??! DO NOT BUY SHARP WASHING MACHINES, ABSOLUTELY RUBBISH, AND TERRIBLE CUSTOMER SERVICE, WARRANTY IS USELESS.

Bought a sharp 65" android tv (65fn4ka) after 2yrs the backlight went, had dodgy one replaced, worked fine for 4mths then went again (different one), this time 2 strips went, replaced them, then did it again after just 2 weeks. Now binning and going back to samsung.

I've owned a sharp washing machine for nearly 2.5 years now, came with a usless 2 year warranty. I've had issues with the washing machine shortly after buying it from new. It intermittently won't spin or drain. As the fault is not always there, Sharp engineers have failed to fix it. So I still have it, but it's not reliable and at anytime it stops spinning.
I certainly would never buy another, again.

I am having an issue with my washing machine. It's entering a pre-wash cycle on every program, and I have no idea how to turn this off. I called Sharp (and got through to the home appliances not microwaves team) and was informed that there's no technical support available and I'll have to go to the retailer. The retailer can only provide the manual, designed by Sharp, which doesn't have the information I need.

I find it hard to believe there's no technical support at all for post-purchase consumers unless we pay for extended warranties, and that they only advice in the form of repair visits. This is astonishing customer service and will make me think twice about ever purchasing Sharp again. It's pretty evident that Sharp have been licensing out their brand (which is why they have 3 different consumer lines, one for TVs, one for home goods, and another for microwaves) which means there's no consistency of service.
Definitely going for Bosch next time. The price mark up is worth it for the better service.

Thats the worst tv u can ever get absolute piece of crap keeps freezing it take 10 min just to turn it on no live tv working what a waste of money i should have checked reviews before purchasing,never would I have bought it then

Bought a new Sharp TV. It has been a problem from day one,if I had £1 for every time it has locked up and needed powering down I would have enough extra cash to buy a decent one. I should have gone down the change route but because I mounted it on the wall and have been in and out of hospital numerous times I never got round to it. Now my illness has taken over and I haven't the strength to take it off the wall.